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Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

After a bit of research I’ve found this topic related to your issue: https://surniaulula.com/2019/apps/wordpress/plugins/wpsso/google-missing-product-id-for-woocommerce-solution/

As a short description it says that google faces that issue do to the lack of SKU in woocommerce and after inspecting your website i’ve noticed that you do not have any. Try adding a SKU before. That’s what I would do.

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to have a non sticky header you will have to edit the post template and add an header over there and set it to be unsticky.

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and set the width to 1400 so we can make it work.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

We have tested your website on our devices and the layout is fine. Please check to see if you do not have zoomed over the page on your phone.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

That layout and design of the e-mail is created by mailchimp so you will have to contact them and let them know about your issue.

Thank you !

Vlad S
tagDiv Staff

Hello !

The news ticker has to be displayed on a full empty row and the layout must be set as you can see it here: https://www.screencast.com/t/DSjgxzy0

I hope this was helpfull !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Vlad S
tagDiv Staff

Hello !

That is a wordpress feature. Find out more about it here: https://jonnyjordan.com/blog/how-to-remove-category-from-your-urls-in-wordpress/

Thank you !

Vlad S
tagDiv Staff

Hello !

1. The standard pack is the plugin that you must have if you want to keep your website in the same design as it was untill now. You can disable standard pack if you use the new PRO demos.

2. Please make sure that you still have the infinit load posts set up. Also check for plugin conflicts.

3. That is the way that the caption was designed, there is no bug in that.

4. As mentioned on 1 and also please read my latest reply on this topic: https://forum.tagdiv.com/topic/update-to-newspaper-10/

5. The newspaper X works just like 9.8 or any other version, if you are on a brand new domain, install a pro demo and start posting.

6. That is due cache, it shows the posts that you have accesed.

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully

https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

You can also follow our page speed tutorial: https://tagdiv.com/how-to-increase-page-loading-speed/

We test the websites using GTMetrix, you can do it too and see what can be improved on your website.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can try TheRiz sugesstion in order to see if your auto ads are active but we have tried on multiple mobile devices and we still cannot see it.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please also provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

The latest articles can be changed from Theme Panel – Translations.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Vlad S
tagDiv Staff

Hello!

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

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