Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Hello !

Please post a picture of the block you want to deactivate and a link to your website.

Thank you !

Hello !

In order to deactivate the standard pack which will result in a greater page speed you will have to switch to PRO demos / layout but that will require design adjustments / re-design. And after switching to pro everything will be shortcoded so the amount of code available on the page will be dictated by that.

Unfortunately at the moment we are not able to provide a step by step tutorial.

I hope this was helpfull !

Thank you !

Hello !

In order to deactivate the standard pack which will result in a greater page speed you will have to switch to PRO demos / layout but that will require design adjustments / re-design. And after switching to pro everything will be shortcoded so the amount of code available on the page will be dictated by that.

I hope this was helpfull !

Thank you !

Hello !

At the moment we do not have access to 5.3 wordpress in order to test it.

Thank you for your understanding !

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

Thank you !

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!

Hello !

If you have not made changes in the files of the theme than yes. Everything will remain the same.

Thank you !

Hello !

We have replied on your other topics. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

Thank you !

Hello!

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

We have customers that use woocommerce with Newspaper theme. You can see an example here: http://www.easy-performance.ro

Thank you !

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Hello !

Please provide a link to your website in order to inspect !

Thank you !

Hello !

As mentioned above, unfortunately on Newspaper theme this option is not available.

If you want we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We are sorry for the inconvenience !

Updates mean, and especially big ones like this transition from 9 to 10 can be a bit tricky and again, we are sorry for that.

First of all, the proper way to update the theme is via ftp or wordpress. You have to deactivate and remove the tagDiv Product ( Newspaper Theme & tagdiv plugins ). Don’t worry your data won’t be lost because all the informations that are on your website ( theme option, posts, etc) are stored in the database of your host.

! Important ! As a web developer I’ve learned that everytime you make an update, no matter what theme you use, what plugin or no matter how small of the update is you MUST have backup and a test site ( local host, live host, doesn’t matter ).

– The Standard pack: A pack that has the functionality of ” keeping alive ” the layout that have been until 9.8. Without standard pack you will have to move on the PRO layouts. The pro layouts DO offer greater speed. Also speaking of speed, a page speed is influenced by multiple factors like ( plugins, content, themes, etc. ) so sometimes you should not have great expectation of page speed if your website is for example full of videos who request urls from external links…

So if you want to have the website like before and do no changes on the design you will have to use standard pack.

Also for the ones who want to revert back to 9.8 we have made it public for all on this topic: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

The ones who are facing issues even with a proper update procedure please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

I hope this was more helpfull !

Thank you !

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Overwriting files will cause conflicts.

Thank you !

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Overwriting files will cause conflicts.

Thank you !

Hello !

You can see those results by going into gtmetrix and test your website. Also please note that speed is not only directed by the theme. There are multiple factors like plugins, external links, host etc… which can affect your page speed.

Thank you for your understanding !

Hello !

Please make sure that you have updated your theme properly.

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Overwriting files will cause conflicts.

Thank you !

Hello !

Please provide a link to your website in order to investigate.

Thank you !