Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Have you checked if you did not have a plugin before the changes of forgot password ? Maybe that changed. Also we are sorry for the inconvenience but this issue is more related to wordpress than Newspaper Theme.

Well please check your redirects first and we’ll see from there if the issue still persists.

Thank you !

Hello !

Please use this: channel/UC2CFIlhrZKca1I0JqmRmpTQ

As you can see it works: https://www.screencast.com/t/m3x3IeGt88oT

Thank you !

Hello !

For the hyperlink you can use the Text with title element and add the HTML in the TEXT box like you see here: https://www.wpbeginner.com/beginners-guide/how-to-crop-rotate-scale-and-flip-images-in-wordpress/

Here is a quick documentation on how to use the single post templates and how to assign them to pages: https://tagdiv.com/introducing-new-404-page-templates/ ; https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Hello !

That function comes from the base of wordpress because it requires cropping depending the theme you use.

Thank you !

Hello !

That is an option from WordPress and it has nothing to do with Newspaper Theme. You could try and contact wordpress for that but I don’t think they will provide any solution for that option.

Thank you !

Hello !

If you want to continue using the AMP for WP- Accelerated Mobile Pages plugin we cannot help you. If you want to install the AMP wich comes with the Newspaper Theme, all you have to do is follow the steps here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you !

Hello !

For the weather widget I suggest contacting them because that is not an issue from the Newspaper Theme.

The youtube widget doesn’t work because you have inserted the wrong link to it, here is how to copy the proper id for it: https://www.screencast.com/t/UPAjoNc3MZx

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Unfortunatelly the AMP for WP- Accelerated Mobile Pages plugin is not tested with our theme so we cannot offer support for it.

There is AMP plugin wich works with Mobile Theme for Newspaper. Find out more about it here: https://forum.tagdiv.com/the-mobile-theme/ ; https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Mobile theme has a different non-editable design. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme. So you will have to recreate your page in the Mobile Editor at the bottom of your page editor : https://www.screencast.com/t/tvLnK0Ae.
You can disable the mobile theme on certain pages if you want by going here: https://www.screencast.com/t/HgVM9URqqIEa

You can find out more about the Mobile Theme options here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

Please proivde a link to your website in order to inspect.

Thank you !

Hello !

That can be set from Appearance – Menus as you can see here: https://www.screencast.com/t/bk1sq3W64V

Thank you !

Hello !

The code for header ads can be inserted in Theme Panel – Ads – Header Ads as you can see here: https://www.screencast.com/t/BL2AiGJZxl

Let me know if this was helpfull !

Thank you !

Hello !

Unfortunately that option is not available with Newspaper theme.

We are sorry for the inconvenience !

Thank you !

Hello !

On posts you will have to use a single post template from the Cloud Library. All the information you need are found here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Hello !

You have the option in theme panel. Create a category page from the Cloud library and edit it as you wish. After that go into Theme panel – Categories And per specific category you can assign the page you created. As you can see here i’ve edited a Category Template 5 and assigned it to my Fashion category: https://www.screencast.com/t/tizJFwO3v

Thank you !

Hello !

If you have changed it in .Htacces and did not work try changing it in php.ini, or viceversa.

Here you find the code: https://forum.tagdiv.com/requirements-for-newspaper/

Let me know if that worked.

Thank you !

Hello !

I’ve seen that you are using a background image / color, you will have to delete that because the background image / color creates boxed layout. Find out more here: https://forum.tagdiv.com/background-introduction/

Thank you !

Hello !

I’ve seen that you are using a background image / color, you will have to delete that because the background image / color creates boxed layout. Find out more here: https://forum.tagdiv.com/background-introduction/

Thank you !

Hello !

This is what i’ve came up with: https://www.screencast.com/t/4eEVzQtvye

The steps are:

– Add a new row and select the layout into 4 columns: https://www.screencast.com/t/xOfCDZyQD

– Add an Inner row in all those columns and select the layout of the inner row to be in 4 columns: https://www.screencast.com/t/p9exbW5DbS

– Add button elements to all the opened position ( there can be 16 in a row ): https://www.screencast.com/t/cvbktGFXP1L

– Set the button size to small or medium depending on your row stretch ( I used full stretch on the ROW ): https://www.screencast.com/t/5afugCd3gzml

I hope this was helpfull, unfortunately this option can do only 16 buttons in a row, you can do 2 rows and make them closer using css if you want to use this method.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check your plugins list and if you are using some untested plugins, I recommend you to disable all of them and leave just to active only our tested plugins. If the problem is still there after this, please let us know. Also, please check the following useful guide from here -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-502-bad-gateway-error-in-wordpress/
Please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hello !

Please try this css code: .td-black select {
background-color: black;
}

The code must be pasted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !