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Vlad S
tagDiv Staff

Hello !

I am sorry but what exactly do you mean when you want a category to not be shown. You could remove it if is not needed.

As mentioned above Newspaper Theme does not have a function to hide categories.

Thank you !

Vlad S
tagDiv Staff

Hello !

I am sorry for misunderstanding !

Please note that this tool is still under beta development at the moment but from what I can see here you should update your page CSS since you have generated a new CSS API, means that you have updated your page.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide us a link to your website in order to inspect !

Thank you !

Vlad S
tagDiv Staff

Hello !

I’m sorry for misunderstanding !

Our team is working on a video guide for this in order to help users understand better what this tool does.

Until then you can take a look at this guide done by one user which is very well structured: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you are updating the proper menu and also make sure to clear your cache.

Thank you !

Vlad S
tagDiv Staff

Hello !

As mentioned above at the moment there are no news to this issue. Our developers are working on it but Instagram keeps chaning API and policies that makes it hard for out team to keep up in order to release a good version.

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the issues that you are facing.

Please first make sure you properly clean your cache after the update. If this doesn’t work We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect and see what can be done.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you provide a link to your website in order to take a look ?

Thank you !

Vlad S
tagDiv Staff

Hello !

We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

The steps you take should not create any issues. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Also you can try to remove your old theme from cPanel too.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately your website is unavailable at the moment: https://www.screencast.com/t/jh4LYUAUS7d ; Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello!

At the moment there are no known issues when updating the theme. Please make sure that the update procedure is done correctly, that the plugins are updated too and active: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please check your post template and make sure that there is no offset set on your post loop: https://www.screencast.com/t/mufwFfpp

Let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes, that is why composer was built. Composer is the future for Newspaper Theme. As you can see more and more functions and options are all transferred from theme panel to Composer in order to have a platform where you can find everything in 1 place and also have all the customizations open for you.

Thank you !

Vlad S
tagDiv Staff

Hello !

1. The CSS Analyzer can be found in your admin bar: https://www.screencast.com/t/4xSXeNuLF This is a tool which comes in handy on optimizing the CSS of your website. More information are available here: https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ Also please note that our video team is working as we speak to create a video tutorial about it.

2. This depends on what content you have. My personal suggestion is to try a PRO demo and remove the old one. This will automatically change all the elements that disappear when you remove the standard pack plugin.

3. This can be found in tagDiv Composer. As you can see here: https://www.screencast.com/t/ulZmDw7ZMfR by hovering over the titles of options it will show you what each option does.

4. There have been improvements made in order to make the Newspaper Theme more speed friendly and be easier to index by google.

Also for other inquiries please open new topics. This has reached page 4 which is very hard for other users to read.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

1. Yes, all the theme information are stored in the database.

2. Yes, you can do that by copying the template content. Edit the template as you can see here: https://www.screencast.com/t/DVVGosQb9otl ; after this copy the content and paste it in a template on your new website: https://www.screencast.com/t/vtJAaKqoasQ

Thank you !

Vlad S
tagDiv Staff

hello !

As you can see here your issue is related to this image: https://www.screencast.com/t/H2PK046Cj7Q2 It keeps loading forever and is making your website to continuously load.

Thank you !

Vlad S
tagDiv Staff

Hello !

As you can see on your images the issue comes from OMGFonts. Please make sure that your plugin is working properly.

Thank you !

Vlad S
tagDiv Staff

Hello !

We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

If they provide you a short code you can insert it in theme using column text short-code. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

Thank you !

Vlad S
tagDiv Staff

Hello !

I see that after the update you have some topics with different issues. We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

I see that after the update you have some topics with different issues. We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

I have inspected your website but I don’t quite understand what the issue actually is. Do you want to hide the caption, or to show it ? And please provide us a link to one of your posts that have a caption.

Thank you !

Vlad S
tagDiv Staff

Hello !

We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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