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Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ Also please send us your website in order to take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

By using tagDiv Composer you can completely customize your entire page to your desired pleasure. Please take a look at our video guides for a better understanding on how TagDiv Composer works: https://www.youtube.com/user/tagdiv

Thank you !

Vlad S
tagDiv Staff

Hello !

That is because you will need to create 1 template for each category page if you want them to be different: https://forum.tagdiv.com/cloud-library-category-templates/ You can set individual templates for each category.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately a column cannot be saved as an element, you can only save modified elements that way it will be easier for you when you will build another template.

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to make sure that you Header zone is boxed, because now we are clicking on the header. You will have to reduce it via css as you can see here: https://www.screencast.com/t/P1gNNw21j That orange zone must be reduced.

I hope this helped.

Thank you !

Vlad S
tagDiv Staff

Hello !

The new update that will come out most likely this week is set to improve the CLS due tot the Google changes and requirements. Please wait for the new update and we will see after it what can be improved even more.

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be done by filtering the categories after their id as you can see here: https://www.screencast.com/t/CWZtvzGbHo

Thank you !

Vlad S
tagDiv Staff

Hello !

Please take a look here and make sure to increase your subcategories limit: https://www.screencast.com/t/kkkl7wQiEs

Let me know if this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available in Newspaper Theme at the moment. Maybe an external plugin may be helpful on this.

Thank you !

Vlad S
tagDiv Staff

Hello !

First of all please make to clear your website cache. This usually is the main reason that there are delays on a website. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please take a look in your website manage and let us know what header are you using: https://www.screencast.com/t/5cD1U7DgYyv

Thank you !

Vlad S
tagDiv Staff

Hello !

I’m not sure what do you mean by Blogspot. If you are using this wordpress option: https://www.screencast.com/t/12bi17gDDsip then you cannot edit with TagDiv Composer. TagDiv Composer works on pages and Cloud library templates.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and let us know what you are looking to edit. We will take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you are uploading the image the full size as you can see here: https://www.screencast.com/t/Oxue274e

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to adjust page width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code which is not covered by the support team.

Please make sure that there are NO background images / color. Not even white. All your background color have to be set on clear.

Thank you !

Vlad S
tagDiv Staff

Hello !

I have inspected your page and everything seems to be in order at the moment. Can you let us know if you see a specific page / post that doesn’t work how it should?

Thank you !

Vlad S
tagDiv Staff

We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

The disadvantages are that each thumb activated, creates a thumb in your backend, that means a new image, if you activate all of them, you will end up clogging your host with unnecessary thumbs.

Our suggestion is to take a look at what blocks you use, and make sure that the thumbs are active only for that.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that your image is inserted in full size: https://www.screencast.com/t/UXuuByevO Also my suggestion is to insert your image in a Single image element, not directly into the ROW. Or are you looking to have it as background for that column ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Here is the image: https://www.screencast.com/t/PvJzbvwNEjpV Also you can copy it from your side, click on the ROW button: https://www.screencast.com/t/wdsTk323pgA ; Click on the image and you will be able to see the file: https://www.screencast.com/t/NQ6WXPVvoWO

Thank you !

Vlad S
tagDiv Staff

Hello !

Any option you would chose it will work exactly the same. My suggestion is to work your way with the theme. Therefore in case of changes you will know exactly where to find it.

Thank you !

Vlad S
tagDiv Staff

Hello @baracudakb !

The issue above is still under investigation, for faster solution please provide us your access too so we can take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

1. Unfortunately we have to investigate this but your website is unavailable at the moment.

2. No, the built in Newsletter option only has e-mail field. For more fields you will have to use a 3rd party plugin

3. This can be done using tagDiv Composer by editing your template. I’m not sure I understand what you mean by How do I make sure that whatever way the users connect with us, that information is stored as a user in WordPress and gets entered into Mailchimp?

Please note that at the moment in Newspaper Theme you cannot edit the login/sign up options. For what you are looking to achieve you will have to use 3rd party plugin.

Thank you !

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