Hello!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Hello !
In our video guide you can see what are your options for mobile viewport: https://www.youtube.com/watch?v=SpGkOnJeNZY&t=9s
I hope this was helpful!
Thank you!
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello!
Can you let us know what are the steps that you take to implement this?
Thank you!
Hello!
On any website you’ll see images loading as you scroll. Also you can use browser’s developer console, specifically network tab. You should see images not being loaded until you scroll to them.
Thank you!
Hello!
Unfortunately at the moment there is no option in editing this text.
We are sorry for the inconvenience!
Hello!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Hello!
As my colleague mentioned above, we can take a look if you send us an e-mail at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Hello!
Please note that there are plenty of users with PRO demos that are running Ads. Can you let us know where exactly you’re running the ads? Show us where you are inserting the code.
Thank you!
Hello!
You can import product templates from cloud library as you can see here: https://www.screencast.com/t/jzFiAgaVa And also the woo shortcodes can be used in Column text elements. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog
Column text is an element from tagDiv Composer.
Thank you !
Hello!
I would like to investigate this issue further, Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Hello!
Please note that at the moment the search form uses normal wordpress search. this option is not available in Newspaper Theme at the moment.
Thank you!
Hello!
Please remove and re-add the image in the editor. This is coming from wordpress not from Newspaper theme unfortunately.
Thank you!
Hello!
We would like to investigate this issue further, Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Hello!
I would like to investigate this issue further, Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Hello!
I have inspected your website but on mobile this is no longer visible, have you hid it already ?
Thank you!
Hello!
No, the same code is used on all the viewports.
thank you!
Hello!
This is how your website looks on your mobile device: https://www.screencast.com/t/hFoQDONfjrk Are you using a Mobile template?
Thank you!
Hello!
Have you verified your website on Adsense as they require ? Also send us a screenshot of your ad settings and where you inserted your code.
Thank you!
Hello!
That can be done using tagDIv Composer as you can see here: https://www.screencast.com/t/ACEODb3j4dY
Thank you!
Hello!
Please provide us a link to your website in order to inspect and see what can be done.
Thank you!
Hello !
The footer template can be edited from any page not from Cloud Library. Simply open the Website manager, select your footer and scroll to the bottom of the page: https://www.screencast.com/t/yPw3NdjJw0i
Thank you !
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello!
After the fresh install, is everything ok ? Or the problem persists ?
Thank you!
Hello!
After the fresh install, is everything ok ? Or the problem persists ?
Thank you!