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Calin
tagDiv Staff

Hi,
1. I just checked your website and for me there is no free space on mobile version. Maybe you have an ad blocker or something like that that is blocking the ads and that place remains blank.

2. The settings from the amp plugin can be done using this guide -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

3. The mobile page layout is the one from the mobile theme (that I believe it is also used for amp). For amp you can not use the responsive version, only the layout from amp plugin or mobile theme plugin.
If you want to use the mobile theme layout only for amp version, but not for mobile version, then please select this option in mobile plugin -> https://i.imgur.com/AC3Tfnz.png

Thank you!

Anamaria
tagDiv Staff

Hello,

You can import a block https://i.imgur.com/dosYT2l.png https://i.imgur.com/FUcHLmQ.png and design it.

Thank you!

Calin
tagDiv Staff

Hello,

If you use a cache plugin that allow to exclude js files, then please try to exclude those files:

/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

I hope this will help you!
Thank you!

Anamaria
tagDiv Staff

Hello @Mohd Zain,

Please note the Support team is not available 24/7. We answer the topics from Latest to Newest Monday – Friday from 08:00 AM to 5:00 PM GMT+2

Please check this article, enable the option and see the results: https://forum.tagdiv.com/unique-articles/.
This option automatically removes duplicate posts from the page.
If you want to display a particular category, you can filter the blocks -> https://i.imgur.com/JSxTplN.png-> https://forum.tagdiv.com/flex-block-settings-guide/.

Thank you!

Anamaria
tagDiv Staff

Hello,

In order to display the full-size images in blocks, it would be recommended to have a larger image and almost all the images to have a similar size.
I can take a look via email, so please get in touch with us at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Calin
tagDiv Staff

Hello,
Usually when this problem appear is because something is blocking the theme request for the registration. Usually it is a security option from the host, it can be checked using the browser console.
Also, if you want we can investigate the problem too, for this you need to contact us via email at contact@tagdiv.com and include the wp-admin and the license key.
Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, is simply to design with flex Blocks, Posts Loop, and Big Grid Flex.

Have a nice day!

h_dc
tagDiv Member

Or, if not above the Related articles block,
is there a way to move the comment box ABOVE the comments?
https://www.anosacosta.es/portada/2017/07/05/pp-camarinas-pidelle-pichurri-actue-responsabilidade/
So that the “leave a comment” shows up before the published comments.

Thanks again!

h_dc
Participant
#0

Hello,
by default, when comments are enabled on posts, the “Leave a comment” box is located at the very bottom of the content. Is there a way to move it up? Before the “related news” block?
See example here:
https://www.anosacosta.es/comarcas/soneira/camarinas/2022/09/21/andaina-solidaria-pola-ataxia-na-ponte-do-porto/

thanks!

h_dc
tagDiv Member

Hi again,
I made a new page to test it, and I see that using the Default Template the header and footer remain the same. And using the BLOCKS it’s easy to replicate the current layout, and I can adjust the “latest news” settings.

So, I might just do that: create a new homepage with the Default template.

Thanks!

mimik
tagDiv Member

Yes but in flex box I have different size image ( one image large the rest of the small or the text itself ) I check this option but is not working. I check big grid flex. All this optinon: https://ibb.co/KwFbTB6

I commissioned the programmer but he said that the problem in the theme newspaper when generating thumbnails.

I can give you acces to webiste and you can check all block, flex block, big grid but is not working all cut image thumbnails.

Is it possible for you to recommend a programmer who knows this theme and can fix this problem ?

Anamaria
tagDiv Staff

Hello,

For the category template, if you have set a posts loop then will display all posts in this category or you can use Flex Block 1 and set the filter to “Category -Current category” => https://i.imgur.com/7P99qx0.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure that you have enabled the proper thumbs with these sizes in order to show the featured images properly, check this: https://www.screencast.com/t/N18dR3qZrh -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thank you!

Anamaria
tagDiv Staff

Hi,

I think that I know what the problem is, please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.

Thank you!

Anamaria
tagDiv Staff

Hello,

Normally, the image size shouldn’t change after you change the viewport, because you can apply for each port a new value for image width and height -> https://i.imgur.com/5qjFMrE.jpg -> https://i.imgur.com/DqAVleK.png
Please check this topic https://forum.tagdiv.com/topic/question-about-thumbs-on-modulesblocks/

Anamaria
tagDiv Staff

Hello,

We recommend using Flex Block and Big Grid Flex Block, because have more options for images and not only, for example in Flex Block 1 you can set the image width and height -> https://i.imgur.com/nd55MWQ.png
The Flex Blocks are more flexible.

Thank you!

mimik
Participant
#0

Hi
I have problem in category image: https://drukowanka.pl/k/kolorowanki-dla-chlopcow/ all image are cut 🙁 I create category in Cloud templates – category templates. I check many blocks like: blocks 4,5,6,7,8 itd but all block if I choose cut this image.

I tested all option but nothing work

Is possible change this option, I can pay of course

I wrot about this problem in this topic but different account: https://themeforest.net/item/newspaper/5489609/comments?page=46&filter=all#comment_27615021

Thx for any info Best Regards Mat

Bennettheyn
tagDiv Member

If I do this, then should I get rid of the header ad? I think I had this but then it was showing some weird blocks of white space

nick1968
tagDiv Member

Hello again Anamaria,

That tip for the console was a success. Sucuri firewall was blocking access to wpeditor.php. We added it to the allowed url paths and it’s working fine now.

Thank you

muterobert
Participant
#0

I have placed a ‘Single Image’ block into a column. The image needs to remain a specific pixel size (970 width). When I insert the image it is that width but when I adjust the width of the browser viewport, the image changes size dynamically which I do not want. How can I keep the image a static size?

Calin
tagDiv Staff

Hello Viju,
I just checked your website and I see that you manage to set the main content to 728px -> https://i.imgur.com/tVuc8Vb.png

Hi SidCowans33, you can use the thumbnails also, you need to regenerate the thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
I hope this will help you. As for the featured image inside the posts, if is need we can use ca css to adjust it.

Thank you!

marsavril-csmart
Participant
#0

Hi,

I have some Flex Blocks on my site.

On some blocks, I have a have custom categories filters like for example “A la une [id:2835]” and on others I have preset categories filters like – all categories -.

I choose “Sort order: – lastest-“, save and refresh but this is not the latest post (or posts), wich is (are) displayed !

How can I fix that please.

Thanks.
Fred

agentiaimmploiesti
Participant
#0

Hello,
I have updated theme after a while and now I can not bring back the same look as the website showed before. The first page has to show posts.
Now I have this error: [td_block_24 category_id=”26″]
This theme is very scary on updates.
There is no support as a private conversation not only public?

Anamaria
tagDiv Staff

Hi,

I think that I know what the problem is, please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.
Also, please check the limit posts -> https://i.imgur.com/8RH8pV3.png

Thank you!

nibbl
Participant
Mobile ver - topic
#0

Good afternoon again.
The question is, I do not understand how the mobile version works here.
As I understand there are two options
1) as a plugin
2) as a template

1) the mobile version as a plugin – as I understand it is limited to only one menu https://disk.yandex.ru/i/EBAnwTLwv_hOhQ am I right, or after all there is a way to move the blocks and display ads through tagdiv?
2) mobile version as a template – tell me where to turn it on and how to link it to a template, as well as configure it through tagdiv to make it the version I need.

PS in the last post I wrote how to enable infinite scrolling in mobile version, both based on plugin and in template, and it does not work(

Thank you very much in advance and very much looking forward to hearing from you

Website example https://nibbl.ru/

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