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Hi
Try to deactivate all plugins except Visual Composer, clear all caches and test again. Also make sure you have update the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Let us know how it goes and if you still have this issue please provide more specific details about it.
Thanks!
Hello paolobabaglioni,
Please ensure that you have followed all the steps which are presented in our demo tutorials here -> https://forum.tagdiv.com/tagdiv-woo-invoice-plugin/ Also, I have checked your website and I saw that you are using a lot of untested plugins which can interact with the theme and the plugins and could cause some unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
For your second request, please provide the exact link where is located that button so I can inspect it closer and also, so I will be able to provide a more accurate response.
Hope this helps and let us know how it goes!
Thank you for the message!
I’m also having issues saving our theme settings, it just spins and stalls like others have stated.
I’ve tried deactivating all the plugins, updated visual composer, cleared our cache, increased our php memory limit and updated our php.ini file according to your recommendations. Still no success. We also don’t have the wordfence plugin installed which seems to of been another main cause of the hangup.
I’ve also tried in chrome, firefox, and the microsoft edge browser, all 3 having the same issue.
I’m pretty much lost at this point and not sure what else to try.
Wordpress Version 4.5
Newspaper Version 6.7.1 (updated from 4.6.1)
Visual composer Version 4.11.2
Sorry…. I don’t work here sorry.
You can view my tutorials in the DIY on optimizing the theme with all the various settings I use to get 95+ on desktop and mobile. But mod_pagespeed is just a tiny part of that.
Mod_pagespeed can also be optimized on server which – again, has nothing to do specifically with this theme. For example, is the server using opcache with mod_pagspeed ? Are all the default filters turned on?
TagDiv folk might be willing to share their settings. But, again this is not a theme related issue.
Mod_pagespeed alone won’t fix all the optimizations needed for fastest site speed/loading, etc. — it’s a “helper” …
It does look like you’re using my settings from my tutorial and posts here, so good start. You need to experiment with the other filter settings. Again, I don’t suggest doing any of the merge/move CSS/JS options, as I found it breaks things. Your mileage may vary 🙂
See:
https://developers.google.com/speed/pagespeed/module/config_filters#level
Same issue. latest theme installed + WP 4.5, cache cleared.
Images upload fine with alternate plugins installed.
Viewing the Files that are generated, several sizes are created, but not all.
Hi
Please provide your site url so I can have a closer look at this issue. Meanwhile try to deactivate all plugins except Visual Composer, clear all caches then test again.
Thanks!
no your right i clear all cache again on website and in my browser and everything is ok now.
Sorry for this and thanks for your help
Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files to rule out a plugin conflict. If the problem is still there please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look. Also include a link to this topic.
Thanks
Hi,
Sidebars have a different issue altogether. WordPress will strip sidebars of content if you use any strange symbols or language specific characters in the widget titles. Pleas use only standard characters and no symbols in thew widget titles as they will not be seen on the front-end. Also please try to disable all plugins except visual composer, clear cache and reset cdn files as plugin conflicts can also create this type of issue.
Thanks.
Hi there,
I am not a expert in code or wordpress. I was testing my page in Google PageSpeed Insights ans GTMetrix and my page load time is to long, 50seg in avarage. I tryied some plugins and sudenly all images of my site are not showing. They are on midia library, but not in the site and I really don´t know what happened. Can you help me? What do you recommend to speed up the theme. I already downloaded the WP Super Cache. Please help me with the images.
Thanks,
Hello samyprez,
The latest version of WordPress (4.5) ‘broke’ the Visual Composer and create some errors through plugin’s functionalities. Please notice that you need to do the update to the latest version of Visual Composer (4.11.2), clear all cache and check the results after this.
Hope this helps!
Thank you for the message!
Hi
The theme does not control Jetpakc’s plugin actions. Please make sure that you have set up the plugin correctly, also try to deactivate all plugins except Visual Composer and Jetpack, clear all caches and test again. You can also test thi on a default wp-theme and check how it works.
Thanks!
Hi
@paralaxe Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.
@rodrigochiquito I’ve checked your site and images are loaded fine now: http://screencast.com/t/nvM3fjLuy
@galollero I’ve checked your site and images are loaded fine now, however I’ve noticed that you’re using an older version of Visual Composer: http://screencast.com/t/zCd1rbLo If you have any issues with page editing update the plugin at V 4.11.2 which is included in theme’s path, clear all caches and test again. Here you can check our documentation regarding the update process: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
@ybs also update Visual Com poser plugin.
Thanks!
Hi
Please update the theme and Visual Composer plugin at the latest version available on themeforest as your images aren’t visible. Here you can find our documentation for more details about the update process: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Also deactivate all plugins except Viual; Composer, clear all caches, purge cdn files if you’re using then test again.
Let me know if you need further assistance on this.
Thanks!
Hello,
Unfortunately wp-rocket is known to cause issues with our theme. Please switch to wp super cache as this is the tested caching plugin with our theme.
As for the gzip compression. this is made on the server level. Please read this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
Thank you!
Hi,
This issue was caused by the new version of wordpress. Please make sure you have the correct version of visual composer: 4.11.2 and then clear all caches
If the problem is still there please provide a link to your site so I can inspect it.
Thank you!
Hey @andrei_luca,
So I did what you said, updated both the theme and Visual Composer. I’ve cleared my caches (caching plugin, my personal computer, and my CDNs) and I’m still not able to save changes. When I click “Save Settings” that animated square just stays there. I’ve already gone through and checked to see if it was a plugin that’s interfering, but that doesn’t seem to be the case. Im not really sure what else to do.
Hi
@robson2386 I’ve checked your site and noticed that when I access some posts the theme used to display them changes to newssetter: http://screencast.com/t/bj680EgsK9RR This is one of the those posts: http://motoday.pl/2015/06/16/bmw-serii-1-e87-jedyny-kompakt-z-napedem-na-tyl/ I am not sure why this happens but seems to affect site’s functionality and that’s why the featured image is not displayed on modules.
Make sure you have installed the Newsmag theme according with our documentation, also deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test the site again.
@haeluna I’ve checked your site and the theme works fine but you don’t have set the featured image for your post, that’s why there is no image displayed on homepage. Try to set some featured images for your posts: http://screencast.com/t/tDU3mo4C then test the site again.
Thanks!
Hi, there
Please help me solving this issue.
I have updated my site http://www.multidesportos.pt to the most recent versions of wordpress, newsmag and visual computer.
However images are not showing; menus have no links; vc not working in main page.
I have done all that was suggested: disabling all the plugins, clearing caches, aso, bu immages still not showing (neither the other probles solved).
Please help
Thanks,
Carlos Pereira
grupo.paralaxe@gmail.com
Hello vcandpro,
Please ensure that you have correctly installed the latest version of Visual Composer and our theme. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, you can try to make a new install with a new database and check the results.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello unixmen,
I have checked your website and I saw the difference between Ie and Chrome browser. It could be plugin’s issue. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugin that come bundled with our theme and rule out the conflicting plugins. For more information about our cloud flare configuration, please check our documentation here -> https://forum.tagdiv.com/cloudflare-cdn/
Hope this helps and let us know how it goes!
Thank you for the message!
@centennia
I have checked your site but could not find any problems with block 18: http://screencast.com/t/q1WVX7CpJG. Please provide more details as I cannot understand the issue from the scrrenshot. Is it the thumbnails not filling the container? If this is the case, then please try to upload biger images for those posts and regenerate thumbs. Also make sure you have the thumbnails selected from here http://screencast.com/t/kCD9bamhB as I see that your block 18 uses the full size image and not the thumbnail.
@Lynden
Thanks. Glad you got it working.
@fitnessfactory
Please try to deactivate all plugins except visual composer, clear cache and reset cdn files if you use it. If the plugin still won;t work, please send us an email at contact@tagdiv.com and provide wp-admin so we can access the back-end to inspect it.
Thank you!
Hi Support;
sorry to put our site here. http://www.unixmen.com
The site is displaying good in Firefox and Chrome, but looks very ugly in Internet explorer.
Please give a look and advice how to resolve that
( we are using WP Fastest Cache Premium plugins + Cloudflare Free). Can be this the reason ?
Regards
Mel Kham
Unixmen.com webmaster
Hi,
We have no such reports of the main menu changing fonts, but if this is the case, please try to disable all plugins except visual composer, clear cache and reset cdn files. This will rule out a plugin conflict. If the problem is there afterwards please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the problem. Please also include a link to this topic so we can identify you.
Thanks.
Hi,
1) Please test the masonry grid without any other plugins except visual composer. you might have a plugin conflict going on that interferes with the grid. Please disable all plugins except visual composer, clear cache and reset cdn files. Then check the grid again. This way, maybe you could identify the one causing the issue.
2) If you place a sidebar in the per category settings here: then all the posts will get that category but only if the post setting is set to “default”: http://screencast.com/t/E3Rxzm8g If any other sidebar is set here, the one from the category will be ignored. You might also want to check if the sidebar was not stripped of widgets. Sometiumes wordpress strips the sidebar of widgets in special cases like when useing special symbols or language specific characters in the sidebar titles.
Let us know how it goes.
Thanks.
