- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hello,
This can be caused by either plugins or theme customization. If you have customization done, please make a back-up and revert the theme to it’s default state. If there are no modifications to the theme files, then please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then check your categories again.
Let us know how it goes.
Thank you!
Hello,
There seems to be some css there that gets rewritten. The trending now block element does not get the negative margin anymore so it creates a bit of space above the content. Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Let us know if the problem is still there afterwards.
Thank you!
Hello jkellerer,
I have checked your website and I saw the difference between your Likes on Facebook. Also, I have noticed that you are using an older Version of Visual Composer (V.4.9.2) Please try to update it to the latest version v4.11, clear all cache and check after if your problem is still there. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all cache again and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible which your untested plugins to interfere with our theme and Social Counter and from this to appear this errors.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello marketingapex7,
Please ensure that you have right inserted the code in that field. I have checked your website and the theme display the ad container but it is empty as you can see here-> http://screencast.com/t/ifC9cxwRGhg . Please check your Adsense code to be valid because it seems that is not working as properly. Please notice that the theme only displays the code which you have inserted in the ads filed and do not affect the structure of the code. If your problem persists, I recommend you to address at Google Adsense for checking your ad code because they will be able to provide a more accurate response about the structure and functionality of the code. As you can notice, everything related to the theme is executed but if the code is broken, I cannot provide any support because I am not able in this case, sorry! Also, please try without untested plugins and see how it works. Try to disable all the active plugins, leave just Visual Composer, clear all cache and rule out the conflicting plugins.
Thank you for your understanding!
Hi
1. Please provide your site url as I need to inspect this closer in order to provide a solution.
2. Try to deactivate all plugins except Visual Composer, clear all caches and test again. Also if you added any custom css in theme panel > custom code make sure it won’t affect the search icon.
Thanks!
Hi
I am not sure why this happens as we didn’t had a situation like this before. Try to deactivate all plugin except Visual Composer, clear all caches and test again. Also if you made any customizations in theme’s files revert them, remove any code vrom theme panel > custom code section, if you added some, then test again.
Let us know how it goes and if you still can’t manage to solve this address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.
Thanks!
Hi
Theme’s ad system is tested and works fine on Google Chrome. Also I’ve checked your site on Chrome and the header ad is displayed fine: http://screencast.com/t/sEq6O0262m
Please make sure that you don’t have any ad-blocker software installed on Chrome, clear all caches including browser’s cache then test again.
Let me know how it goes.
Thanks!
Hello kamoe,
Please ensure that you have right set it the main menu from the panel, according to our documentation here -> https://forum.tagdiv.com/main-menu/ Also, please make sure that you have no errors in your console from your untested plugins if you are using and just in case, try to disable all your plugins, leave just Visual Composer, clear all cache and check after and see the results.
If you problem is still there after this advice and if you need more assistance in this regard, please provide your website URL so I can further inspect it closer and also so I will be able to provide a more accurate response because I can’t recreate your problem on my side.
Thank you for your understanding!
Hi,
Please check your system status parameters and set them according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Also please try it without any plugins. Disable all of them except visual composer, clear cache and reset cdn files.
If the problem is still there, you can try to switch to a wp default theme and check again to see if it’s a WP problem.
Thank you!
Hello,
When I click Install on the Classic Blog demo, it says Demo installed!.
But when I check my blog, nothing is changed. What could be the problem here?
I had cleared cache of website and browser too.
URL http://www.newsmaritime.com/
Hi
Please check our documentation for more details about 7 days sorting: https://forum.tagdiv.com/newsmag-7-days-post-sorting/ There is a small penalty with this sorting when a cache plugin it’s used, but this can be corrected by enabling ajax view counter from theme pane > post settings: http://screencast.com/t/CvaGwzA8jEI
The 7 days most popular posts works like this:
– first you need to have post view counter enabled from theme panel > post settings
– the sort start counting from the moment all conditions are meet, for example if you enabled the post view counter yesterday the theme will display posts with most views staring from yesterday. The theme will not consider the previous post’s views, will consider only the views from the moment when popular sort it’s enabled and post view counter is also active on the page.
I hope this helps.
Thanks!
Hi,
Please try to disable all your plugins except visual composer, clear cache and reset cdn files if you use it. Then test your videos again. If the problem is still there, then please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect this issue.
Thank you!
Use the clear caching option once per day manually to solve that, or move to a better host (sorry).
See
https://www.godaddy.com/help/flushing-your-cache-with-managed-wordpress-12444
Hi,
I have been using the theme and modules without any problem. Recently I have noticed that the modules on the front page shows only posts two days ago. There are newer posts but they do not show them on the front page but in the category pages they are listed according to publish date.
I have deleted the cache and tried to change the filters and renew them but it did not work.
Could anyone help me with that?
Thanks in advance
Dear WordPress Experts
I am using Newspaper theme on a site hosted on Godaddy Managed WordPress Hosting. Can somebody suggest me how I can exclude my XML sitemap from server side caching because I am having problem in getting my news stories indexed in google timely.
Thanks
Azhar Nadeem
I can’t for the life of me figure out what’s going on. But when someone comments on a post, right after they hit “post comment,” the top part of the page – basically, the whole article above – disappears. The comment section is still there, though. I’ve been using CommentLuv and tried disabling that. Still does it. Tried disabling WP Super Cache, and it still does it. If you refresh the page, everything comes back.
Also, the URL shows that a comment has been posted, like this:
http://www.oldmission.net/2016/03/photo-day-march-19-2016-barn/#comment-796
Any ideas? Anyone else run into this?
Jane Boursaw
http://www.oldmission.net
Hi, My site: http://www.learnjazzstandards.com is not updating the facebook likes. I have the most up to date social feed plugin installed, and have entered in all of the correct information. I have tried clearing my cache, but it is about 500 likes off and it has not updated in several weeks.
I am using WP Super Cache, but even after I clear the cache, it does not update.
thanks,
Hello todaybase,
Please ensure that you have right followed all the steps which I have presented you above. Also, if you are using a cache plugin, please try to clear all cache and test it again. If you are using the same steps should works well.
Thanks.
Hello ErikaGherardi,
I have checked your website and I saw that you are using a caching plugin and therefore, your page is cached and I cannot see your latest setup for your page. Please clear all cache and test it again. If you need more assistance in this regard and you are not aware to accomplish this problem, please preparing your page as you want to display and send us an email to contact@tagdiv.com with your log-in information (wp-admin) so I can further inspect your setup page. Also, please provide the link to this topic so we can know who you are and what the issue is.
Thank you for your understanding!
Hi Bogdan,
Also I think what you say, but really
if I delete the code for adsense,
delete the cache and still do the test with page speed
the problem is gone and Page Speed goes on…
very strange
there is no alternative to put adsense under the title?
thanks
Hi
I’ve checked your some js errors in browser console. This error seems to theme functionality when the ajax it’s used or js it’s required. http://screencast.com/t/RFhqqYf1jw
Try to deactivate all plugins except Visual Composer, clear all caches and test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi
When the background image it’s added from theme panel > background the theme switch in boxed mode and backstretch class it’s added on the page: http://screencast.com/t/lRo8Rbg8H From what I can see in your page source the backstretch is missing and the background image it’s added with css: http://screencast.com/t/vdhcuYm7WLK
Make sure you added the background according with our documentation: https://forum.tagdiv.com/newsmag-background-introduction/ deactivate all plugins, clear all caches, purge cdn files and test again.
Thanks!
Nothing is working here…I just tried updating the theme and cleared cache and regenerated thumbs again – didn’t work.
Is there a way I can check that the correct thumb sizes are actually being generated?
I’m not sure if they aren’t being used, or if they aren’t being generated.
Is anyone else having this problem?
Hello
Thanks for your ansser and links.
But I already read, know abd use all that.
Note that I exchange in private with your team, Speed Booster is great plugin… for simple site using pratically no plugins.
I renounce to use it.
I tested a lot of cache and other solutions.
The best in simplicity and efficiency is WP Rocket.
But my question is not on that.
Font are included on the Newspaper.
It seems there call on this site
fonts.googleapis.com
which seems slow.
https://gtmetrix.com/reports/www.virtualmagie.com/8OlfI9rQ
My question is : how I could change that?
Is it possible to put the font directly on my server to increase the speed and do less call to external site?
Regards
Note that when we clear cache manually, it is displayed in homepage.
