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Hi,
I can see that you’re experiencing the same issue on desktop as well https://i.imgur.com/448L9qe.pn
Please clear the cache first. If the problem persists, check whether the “Remove Unused CSS” option is enabled. If it is, disable it and then clear the cache again. After that, please check the results.
Hi,
Please check in Opt-in Builder whether the Login/Register pages exist. If they do not, click on Create Wizard Pages to generate them. https://prnt.sc/PoWAGGCuQIhb
You are currently using the LiteSpeed Cache plugin. Please clear the cache and temporarily disable the plugin to see if the problem persists.
If the issue remains, it may be related to another plugin. In that case, please perform a test using only the tagDiv plugins and check whether the problem is still present.
If the problem persists even when only the theme-related plugins are active, the only remaining option for us to investigate further would be to receive temporary access to the website.
Hi,
This is because you are using 2 cloud headers, one of which is set as global, and one of which is set as individual.
Also, another situation can be related to the cache plugin and settings. When you are logged in, and the cache is not applied, is it working correctly?
Hi,
I saw similar cases when the situation was caused by an extra plugin, usually a cache plugin. Please do a test and see if this situation persists when you are logged in or only when you are not logged in. If it is working when you are logged in, then you need to check the settings from your cache plugin, especially for CSS and JS.
Thank you!
Hi,
WP Rocket is one of the best cache plugins that can do this https://wp-rocket.me/google-core-web-vitals-wordpress/remove-unused-css/#section-1. Unfortunately, there is no free version. Here are othere cache plugins that can do this – https://wordpress.org/plugins/search/Unused+CSS/
where i cache this not login and regestor tis is menu login from the edit by tagdiv thi is not working probably login and resgestor and logedout only when you loged you saw logout only when click logout you cant enter again by regestor or login
Hi,
The tool you are using is reading all the code from the source page, and the theme has some comments and the needed CSS for each element in the part that is used; this is what you see. What you can do to reduce this code is to use a good cache plugin. I see that you have WP Rocket; please check the settings from file optimization.
Settings that we recommend – https://forum.tagdiv.com/wp-rocket-and-newspaper-theme-optimization-guide/
I’ve used Autoptimize, WP Super Cache, and Cloudflare, but not image compression! However, I’m still seeing JS and CSS issues on mobile devices, so this isn’t related to image compression! The main problem seems to be resolving the JS and CSS issues!
Subject: Error in TagDiv Composer – Column Models Issue in Global Header Template
Hello TagDiv Support Team,
I am experiencing a critical issue with the TagDiv Composer while trying to edit the “Global Header Cloud Template – Tech News Pro” on my website: https://gettoolspro.com
**Issue Description:**
When I try to edit the header template using TD Composer (wp-admin/post.php?post_id=634&td_action=tdc), I receive the following error message:
“Errors at columns elements: 1(models): 0(dom). The model does not match the DOM. Current state has invalid DOM issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
**What I’m trying to do:**
I want to add the site logo (Header Logo element) to the header template, but the composer error prevents me from editing or adding any elements.
**Theme Details:**
– Theme: Newspaper by TagDiv
– Version: 12.7.3
– Template: Global Header Cloud Template – Tech News Pro
– WordPress Version: Latest
**What I’ve tried:**
– Refreshing the page
– Clearing browser cache
– The error persists
**Request:**
Please help me fix this column model error so I can properly edit the header template and add the logo element.
I can provide admin access if needed for debugging.
Thank you for your assistance!
Best regards,
Website: https://gettoolspro.com
Hi djony620,
There will be a need to make the improvements for the list provided on the Pagespeed test.
Also, for speed, if you are using the WP Super Cache plugin, make sure that you also use the Autoptimize plugin and CDN . There are also other cache plugins that can be used to do both caching and optimizing the site, so there is no need to have 2 plugins. For example, one of the best is WP Rocket, but you can also use free plugins like WP Optimizer, Litespeed.
Hi MarcyGaboma, unfortunately, I do not understand the problem you are facing. Could you please provide some more details and maybe some screenshots?
Hi,
If this works when you are logged in but not when you are logged out, then in 99% of cases it is related to a cache plugin and its settings.
As a test, please make sure that all cache is cleared and temporarily disable the cache plugin (as well as any other optimization plugins). After that, re-check whether the login/register functionality is working.
If it works correctly after disabling the cache, then the cache plugin settings will need to be reviewed—especially the options related to JavaScript handling.
As you recommended, I have installed Autoptimize and WP Super Cache, but I am still experiencing an LCP issue! The report is as follows：https://pagespeed.web.dev/analysis/https-www-yigeni-com/g3jt6j0sie?form_factor=mobile
Can you help me?
Hi,
When I try Edit with TagDiv Composer on a page, it shows this error – Error 404 – not found. Could someone please help me?
These are my settings:
Server software Apache
PHP Version 8.3.28
max_execution_time 300
max_input_vars 5000
SUHOSIN installed false
mbstring available
GD library available
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP super cache
Thanks
Hi,
When I try Edit with TagDiv Composer on a page, it shows this error – Error 404 – not found. Could someone please help me?
These are my settings:
Server software Apache
PHP Version 8.3.28
max_execution_time 300
max_input_vars 5000
SUHOSIN installed false
mbstring available
GD library available
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP super cache
Thanks
Hi Iqtidar,
I’m sorry about the trouble with the transients, but I’m glad we were able to find a workaround for both issues in the end.
I’ve also shared a note with our developers to take a closer look at how the transients for the Flex Block cache option are intended to work and identify improvements, especially in handling and automatically clearing expired transients.
Thank you!
I checked it. It was turned off already. I saved the settings once more and enabled Live Search.
I think this is also related to my previous post; the massive amount of Transient Entries was causing the CPU and RAM throttling.
However, after clearing the Cache from the buttons given on the Theme Panel, it looks like the function has recovered.
Live Search is now functioning properly and no longer consuming excessive resources. However, the Expired Transient entries should automatically be deleted multiple times a day.
The Cache Clear button helped a lot. Otherwise, I was clearing these entries through PhpMyAdmin, did not know the entries could be deleted from the Theme Panel. Please highlight this feature more, as high-traffic websites generate a ton of those redundant entries and without any expiry info added to the database.
Thanks.
Hi Iqtidar,
Please check if the option “SEARCH IN TAXONOMY TERMS” is enabled in the theme panel> template settings > search template – https://i.imgur.com/nm4h8kd.png. If it is enabled, please disable it and clear all cache. After that, the situation should be resolved.
Thank you!
Ok,
First, let’s make sure we correctly identify the issue and move in the right direction.
When the LiteSpeed Cache plugin was not installed, was everything working correctly?
If so, then the first step should be to review the LiteSpeed Cache settings. This plugin includes options that can remove Google Fonts, so those options should be disabled. Instead, you should use the plugin I mentioned in the previous message.
Hi, thanks.
I do always changes on tagdiv composer and clear the browser cache, don’t have other ways.
How can i clean the object cache ?
even clearing the cache i still see the module on the browser, and if i inspect it, i see the lines with the command
Hi,
Yes, those transients are from the theme and the option for cache on flex blocks is used https://forum.tagdiv.com/use-flex-blocks-cache-option/
What you should do is to clear the old/expired transients, and this should resolve the problem.
How to Manage and Delete Transients in WordPress (The Easy Way)
Hi,
When you remove elements from tagDiv Composer but they are not reflected on the frontend, it may be due to the cache or object cache. Make sure that after you make the changes in tagDiv Composer, you also clear all the cache.
I hope this will help you!
Hi,
This situation is related to an ad blocker. Please try using a different browser and make sure that no ad-blocking extensions are enabled. Normally, the frontend and the Composer view should look the same.
Also, after making all changes, please ensure that the cache is cleared.
If you’d like, I can remove the ad banners for you. To proceed, please contact us via email at contact@tagdiv.com and provide temporary wp-admin access.
Hi,
This depends on what you need the plugins for. If you are installing a pre-built website, there is no need to install anything manually—the theme will automatically install the required plugins for the selected pre-built site.
If you want to optimize images, you can use EWWW Image Optimizer or a similar plugin.
For caching, WP Rocket is one of the best options, but there are also other caching plugins you can use, such as WP Super Cache (with Autoptimize), LiteSpeed Cache, or WP-Optimize.
Thank you!
After installing the theme, what additional plugins should I install? When I first purchased your theme a long time ago, there were two plugins: WP Super Cache and EWWW Image Optimizer. Now I see Autoptimize Plugin, WP Rocket, and others—all scattered in different places, making it difficult to understand. Please tell me which plugins I should install if the site is clean—WordPress is installed on the hosting and your Newspaper theme is installed. Best regards!
Hello,
Here are the three available solutions for the mobile version:
1. Responsive Desktop Version – The default responsive layout that adjusts to mobile screens using tagDiv Composer – https://i.imgur.com/apZQZ0o.png
2. Mobile Page/Template – A custom mobile layout that can be created using the tagDiv Composer.
3. tagDiv Mobile Theme Plugin – A separate mobile theme that provides a dedicated mobile experience but is limited in edits and changes.
Note: When the tagDiv Mobile Theme Plugin is activated, it takes priority and will be displayed on mobile devices. If it’s not active, the system will check for a mobile page/template built with tagDiv Composer. If neither of these is in use, the responsive desktop version will be shown by default.
Related to the cache, please check in the cache plugin documentation if this supports mobile cache if you are using the mobile page/template or tagDiv Mobile theme.
Also, the tagDiv Mobile theme is the only one that can be used for AMP. Unfortunately, the options for editing the layout are only a few. Also, pages need to be remade using the mobile editor only:
– https://forum.tagdiv.com/mobile-theme-introduction/
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Thank you!
