Search Results for 'cache'

Hi,

Please disable all your plugins except of Visual Composer, clear cache and purge your files if you use CDN, thes see if you still have this issue. If you don’t have this issue anymore, activate your plugins one by one and see which one caused this. Let me know how it goes!

Thanks!

Hi,

What version of Visual Composer do you use?
I have checked this with the latest version provided with the theme and did not found any issues. Also you can check this without any plugins active, leave just Visual Composer active, clear cache and check again. Let me know!

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Please deactivate all you plugins except of Visual Composer, clear cache and and check if you can save your settings. Also do you have this issue only when you save category settings?

Thanks!

Hi marcosutter,

Please also provide a link and more details and also make sure you empty all caches if you use any and test again.

Thanks

Hi,

On your main site the sharer seems to work fine: http://screencast.com/t/C0ycBF3cA and to the test site the “Error parsing input URL, no data was cached, or no data was scraped.” check this explanation: http://screencast.com/t/9GxTOIxF – http://stackoverflow.com/questions/25747758/facebook-error-parsing-input-url-no-data-was-cached-or-no-data-was-scraped

Also mind this images title which have special characters in the title and which can cause issue regarding sharing: http://screencast.com/t/tE6797RtEX

Thanks

Hi,

Check by reverting back to v6.1 if the counter works or this may be cause by something else. If you don’t have v.6.1 send an email at contact@tagdiv.com , include a link to this conversation and i’ll provide it for you.

If you use cache the theme 7 days count may not work. Some plugins conflicts or errors on the server side may also prevent a correct count(check the error.log to see if there’s any clue in it). Other plugins may count differently, i didn’t checked the code on “Top 10 – Popular posts plugin” so i cannot say if it’s counter works fine.

Thank you!

Hi,

Please deactivate all your plugins except of Visual Composer(make sure that it is updated to the latest version), clear cache and purge your files if you use CDN.

Thanks!

Hi,

1. I see that you solved the issue with thumbnails – http://screencast.com/t/4byhTVDZ4 You should have in media library all uploaded images, not thumbanils.
2. I guess it was a caching issue – http://screencast.com/t/rh6RZpM2e8 so please clear cache.
3. Did not found any issues on your category page, please provide more details and also clear cache.

Thanks!

Hi,

Please replace the code from this file: http://screencast.com/t/xPULziw7auH with this one: http://pastebin.com/xwJFBdDc then empty all caches and test again.

Thanks

Hi,

I can see them fine: http://screencast.com/t/ET7Wp5VbN so I guess you’ve managed to solve it or you just need to empty browser’s cache: https://kb.iu.edu/d/ahic

Thanks

Hi,

Please try this custom css in Theme Panel > Custom Css and also clear cache:

.td-page-wrap {
background-color: transparent !important;
}

Thanks!

Hi,

Did you removed the old theme files before updating the theme? You might have this issue because the old elements files(icons files) are still from the version 4 of the theme. So please make sure that the old theme files are removed. Try to remove these files – http://screencast.com/t/efvmLsNHhD and paste instead the new files from package that you have downloaded from themeforest(new version of the theme) and clear cache. Also please provide a link so we can take a look.

Thanks!

Hi,

Please make sure that you use the latest theme version 6.2.1 and also you have update the plugins that come with the theme files from the /plugins folder. Also please disable all plugins except of Visual Composer, clear cache and se if you still have this issue with Big Slider, as I have checked your site and you have a javascript error in the console that might cause some issues – http://screencast.com/t/vtoYVE2vNm

Thanks!

Hi,

I have checked your site and like @BrysonT I see your images – http://screencast.com/t/VsZLin2V please clear you cache.

Thanks!

Hi,

Please provide a link to category page where you use module 16 as it should work fine I have checked this again – http://screencast.com/t/CpRQeL61Hg – http://screencast.com/t/HMjSM7zqo Also please clear cache may it is a caching issue.

Thanks!

Hi,

Not sure what the issue is as I cannot access your site – http://screencast.com/t/MAnrOK5is Did you used your videos as featured?
You can check this also without any plugins active except of Visual Composer, clear cache and purge your files if you use CDN.

Thanks!