Search Results for 'cache'

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Bettina
tagDiv Staff

Hello @techwar !

Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Bettina
tagDiv Staff

Hello!

Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

aadityabhatta
tagDiv Member

Please check this page: https://playersbio.com/riley-gaines-family-parents-husband-and-net-worth/

WHEN LOGGED OUT
I have attached a Screenshot. https://prnt.sc/mo0-RVBWudsv

WHEN LOGGED IN
Screenshot: https://prnt.sc/S7uDhzNN8hgD

What can be the issue? I have cleared all the cache and even checked with proxy sites.

Bettina
tagDiv Staff

Hello @cassiano12 !

This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.

Thank you!

nachtwache
tagDiv Member

OK, helped myself… you must scroll down e.g. “Flex Block 1” in “General” settings to “Cache” … there you can activate 30minutes, 1hour etc.

But there is no cache-option for “Big grid flex” or “Big grid full” – or do I just don’t find it?

duck1970
Participant
login code - topic
#0

Hello, 2 days ago I modified one of my pages, I don’t know why since then the code that I inserted in the page appears when I want to access my WordPress login page. I have also observed that on my desktop the beginning of this code appears on the top left, I attach photos of what happens.
I have cleared cache, but everything remains the same
Is it possible to know why this happens?
https://www.radiomarcabarcelona.com/goodnews-design/code-login.png
Thank you

Anamaria
tagDiv Staff

Hello,

Please make sure this code is set in .htaccess => https://www.screencast.com/t/YMLZf32uQ
Have you checked for admin-ajax error? Please verify the console when you try to import the template, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

sanjaygm
tagDiv Member

Hi
Thanks for your revert.
We have Unchecked the modified date on the blocks but the issue is still there.

* we did clear the cache etc. as well.

Thanks

Anamaria
tagDiv Staff

Hello,

The tagdiv analyzer is only beta; we recommend it only if you have a few blocks on the page and a standard style.
The page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website. A good choice for the page speed, could be the mobile layout which contains fewer elements because it can improve a bit your page speed.
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/high-number-of-ajax-request/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.andraware.com/wp-rocket-for-newspaper-theme/
https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
https://forum.tagdiv.com/topic/sql-querys-high-cpu/
https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
https://underconstructionpage.com/optimize-wordpress-database/
https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Also, pagespeed is not covered by support -> https://forum.tagdiv.com/newspaper-theme-support/

If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

To be able to optimize and to remove CLS and LCP please check these guide => https://developers.google.com/web/tools/lighthouse/ -> https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> https://web.dev/lighthouse-whats-new-6.0/ -> https://web.dev/lcp/ -> https://web.dev/cls/

Thank you!

Bettina
tagDiv Staff

Hello @cyberhrc !

You don’t need to scroll. The top bar disappears after the site is fully loaded.
Do you use some custom CSS on that header?
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, I think so. Very strange!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

dmenciot
Participant
#0

Hi,

this morning I wanted to update some column texts but I’ve discovered a strange issue: when I open the “edit content”, the popup is completely empty. Note that previously created content for the same “column text” is visible on the page, the issue is related to the popup.
As a consequence, I cannot edit already present texts, nor create new ones (it doesn’t automatically save input text anymore).

I’ve disabled Cloudflare cache (development mode), purged browser cache, tried loading WP in incognito, and purged WP SuperCache too, also disabled caching in WP SuperCache at some point. Nothing.

https://snipboard.io/1PusUw.jpg

Bettina
tagDiv Staff

Hello!

I can see the same design. Did you clear all the cache from your browsers?

Thank you!

cyberhrc
tagDiv Member

Edit
All fixed now [ cache was clear in time of posting text ]. Have no idea what happened 😀
Only thing now is that top bar [ scroll few time up down and look at header menu ] . Top bar should dissapear

cyberhrc
tagDiv Member

Hi again
Sections are there but look at the difference in font rendering (check screenshot)
Cache is clear on all browsers

Bettina
tagDiv Staff

Hello @zhangleji !

If the issue is happening only occasionally, then yes, it could be cached.

Thank you!

Bettina
tagDiv Staff

Hello @gstraton !

I can see that the gallery is working in the mobile version too.
Clear the cache and check again.

Thank you!

Bettina
tagDiv Staff

Hello @cyberhrc !

I’ve checked your website, and I can see the same section in every browser.
Did you clear the cache from your browsers?

Thank you!

Bettina
tagDiv Staff

Hello Rachmat!

In the cloud templates, you can add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Make sure that all the settings are set correctly and that you have cleared all the cache.

Thank you!

Bettina
tagDiv Staff

Hello @Manikant !

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

the-website-builder
Participant
#0

Hi there!

So I went down a deep and dark rabbit hole and I’m going crazy. I hope that you can please help me with this, even if its a feature request, I believe this is a simple change for you folks and I hope that you’ll implement this option/feature in your next release…and if you can please tell me what I need to modify as of right now to get this working…

I installed your Crypto News Pro Premade Template demo on my website and I absolutely love it. I’m trying to keep the original look and feel while just customizing my colors right now.

The issue that I ran into, is with the Posts Loop showing certain categories and posts that I didnt want to show up.

I did notice that your Posts Element has an “Exclude Post IDs” field, and this was good enough for me. I happily entered in -234, -456, -567, and so forth and I watched my Posts disappear one by one, which was exactly what I wanted. It was a pain to have to list all of the individual posts though. I do wish and hope that you folks can please consider adding an “Exclude Category IDs” option to the Posts Loop Element in the future.

I thought everything was fine, I saved my changes, and while logged-in as the WordPress admin, everything on the Homepage looked great, the posts I didnt want to see were not showing up.

Then I went to the front-end view of my website as a non-logged-in-user, and ALL of the posts that were hidden from my Posts Loop Element are still showing up. I cleared my WordPress cache, I completely disabled my WordPress cache, I flushed my browser cache, I tried multiple browsers and multiple PCs and multiple devices….somehow the “Exclude Post IDs” option works perfectly fine while logged-in as the WordPress Admin and editing the Homepage…but non-logged-in end-users still see all of the posts. Sad times for me 🙁 I spent many hours playing around with this to no avail.

Next, I searched in your forums and found another post with an answer from tagDiv staff stating that the Posts Loop does not support the filtering of categories, and I’m not sure if that was old and outdated info because there was no mention of excluding posts, which the Posts Loop Element cleary looks like it can/should at least filter Posts (even though its not working properly for me right now)… the result of this tagDiv forum post was to instead use another Element type like a Block, so that you can filter categories properly.

In my case, I prefer using the Flex Block 1, so I chose that and I began painstakingly recreating my new Flex Block 1 Element on my Homepage to look EXACTLY like the original Posts Loop Element on the Crypto News Pro template. I then tested that filtering my categories and posts per my preferences is working perfectly, and that’s good to go….

Everything is now perfect, EXCEPT for the fact that the Flex Block 1 Element does NOT offer a “Normal numbered” Pagination option like your Posts Loop Element does. The only options I have are to use left and right arrows (Next Previous ajax), load more, and infinite load….

1) So I need your help please. I really, really, really want/need to have the Page Numbers for pagination on the Flex Block 1 Element Is this something that you can help me enable right now? If so, I can be on my happy way and move forward. (PLEASE!).

2) If this cannot be done with making the Flex Block 1 user Numbered Pagination, then can you please explain and help me figure out why I’m having that particular issue that I described above, where the Posts Loop Element has the “Exclude Posts” option, and its works while I’m logged in as the WordPress Admin, but it doesnt work while I’m looking at the website as a regular non-logged-in user?

3) Also, can you please consider adding Category Filtering to the Posts Loop element in a future release as well?

Thank you very much in advance, for your time and help with explaining this issue to me. I hope you can help me get either my unwanted posts hidden properly on the Posts Loop Element, or that you can help me get Numbered Pagination working on the Flex Block 1 element.

This is the only issue preventing me from going-live on my website right now. I would be very grateful if you can help me resolve this soon.

zhangleji
tagDiv Member

however, it keeps giving me ‘connection errors’ and I need to refresh a few times to get the pages loaded, then the error happens again. Is it because of cache? I didn’t change any settings in the Super Cache plugin though.

RVPSRichard
Participant
#0

I set up my mobile theme originally to use AMP pages, but I’ve changed my mind and want to not have any AMP pages showing. I purchased the Purge AMP CDN Cache plugin to try to get rid of the AMP pages, but they are still rendering.

Also, possibly related, I’ve modified the NP Theme mobile and mobile-2 pages, but is still rendering the desktop version. I’m thinking maybe I have the mobile theme panel settings wrong.

How do I set it up to only render the mobile theme on small devices and get rid of and AMP versions?

newspatron
Participant
#0

I am using WordPress engine with cloudflare. The site is on the Newspaper theme. The same can be found here
https://newspatron.com

I recently installed a plugin in order to optimize cloud flare. The plugin is Super Page Cache for Cloudflare. It speaks of adding the rules to configuration file.

“Browser caching rules
Open the configuration file of your domain and add the following rules:

location ~* \.(xml|xsl)$ { add_header Cache-Control “no-cache, no-store, must-revalidate, max-age=0”; expires -1; }
location /robots.txt { add_header Cache-Control “no-cache, no-store, must-revalidate, max-age=0”; expires -1; }
location /wp-cron.php { add_header Cache-Control “no-cache, no-store, must-revalidate, max-age=0″; expires -1; }
location = /wp-content/wp-cloudflare-super-page-cache/newspatron.com/debug.log { access_log off; deny all; }

Save and restart Nginx.”

Please let me know where the same could be added as obviously i am on Nginx.

Thanks

loslunes
tagDiv Member

This is not the problem, It’s the first thing I made. I have also deactivated adblock plugin and tracking protection but the problem persists. Last thing I tested is cleaning web caches from WP panel. Not working either.
I have downgraded Firefox for android to version minor than 107.X (The ones with the problem, new ones from the mobile browser version) and all is working perfect. So it seems Firefox has made something that makes the web to be open without a correct font css or overwriting it to a default one. This is something you can change in pc version (where the web load fine with correct fonts) but it’s not an option in mobile one, so I don’t really know what makes fonts not to load correctly.
I know it’s a strange thing but maybe you could know something. Many thanks.

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