- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
Hi Sendada, if the website use the Newsmag theme and this was not activated, then please activate it. In case that this is activated, then please reset the license key from Newspaper > system status and activate the theme again, then clear all cache and the problem will be fixed.
Let me know the results!
Hello,
Block 1 is an older block, please use Flex Block or Big Grid Flex Block which gives you more adjustment and flexibility options than blocks from tagDiv Standard Pack.
Did you use any plugins to optimize the images?
Also, please check if you have a cache plugin, please disable it and see if the problem persists.
Thank you!
Hello!
It could be a cache problem. Please make a test, uninstall the cache plugin you have (delete the cache from your browser) and see the results.
Thank you!
Today I attempted to update the theme from 11.2 to 11.3.1.
Apart from the fact that once again I was required to manually activate the tagdiv plugins on which the theme is dependent, which broke my site (the infamous tagdiv short-codes all over the place phenomenon), I was requested to manually update the plugins. Following the appropriate guide for that, I realized that the plugins were already up to date (more reasons to scratch my head!). Then I navigated to the Newspaper section of the WP installation, only to be notified that after 18 months of regular use, my theme appears to be UNREGISTERED.
I resolved the issue with the short-codes by manually deactivating all tagdiv-related components, re-activating them, activating the parent theme, re-activating the child theme, and flushing the cache. But I am left wondering how the heck has my theme become UNREGISTERED!? How can something like this be possible? Isn’t the license active for life anymore, or what?
I am literally and honestly at the point where one thinks that one would be better off leaving the thing alone – if it ain’t broke don’t fix it, right?. Because every time one touches the thing, the thing crumbles! Jeez!
Hello!
Then the issue is from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and see the results!
Thank you!
Hello @andreabarbieri,
Unfortunately, please try to disable the SG Optimizer or please check if the plugin has the option for mobile to enable the cache.
Thank you!
Hello!
Then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and see the results!
Thank you!
Hello!
Clear your cache (also from your browser) and check if you do not have any ad block.
Let me know the results!
Thank you!
Hi Andrea,
I was able to resolve the issue by disabling the Varnish cache through my hosting company which is Cloudways.
That cache function is only accessible through my account at Cloudways, not on the site itself.
Previously, I was getting frustrated because I was de-activating the cache plugins on the site which did not resolve the issue. It was only when I discovered the Varnish cache in my hosting account that I was able to resolve it.
Hello!
Unfortunately, we do not have any other tested cache plugin with our theme.
Thank you for understanding!
Hello!
If you use a cache plugin, uninstall it and see if the problem occurs in an incognito window.
Thank you!
Hello!
I just tested this plugin on my end and it’s working great.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
Or you can test/use other plugin which is suitable for your needs, but please take care for a future plugin conflict.
Thank you for understanding!
Hello!
Please make sure you have the latest version of the PHP, WordPress, theme, plugins(11.3.1) and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
Hope that helps you!
Thank you!
This cache is not supported by our server. Can you suggest any other caching plugin?
Hello!
Yes, it’s like in your screenshot. If you set up this favicon in the theme panel, then please delete it and let only the one in Appearance. Clear your cache (also from your browser) and try again.
Hope that helps you!
Thank you!
Hello,
Unfortunately, seems you don’t have set the Instagram in the footer https://i.imgur.com/CoGHrax.png
Also, please make sure you clear all cache.
Thank you!
Hello!
It’s strange because they should work together. Check the configuration from here: https://forum.tagdiv.com/cache-plugin-install-and-configure
Thank you!
Hello!
And that page is looking different in your website: https://www.screencast.com/t/o4dwFWrFvg
Please clear your cache and see the results!
If you want to change the template for your posts, then you can import a cloud template and assign it to them: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Thank you!
I just saw that it recommended WP Supercache so I installed that.
Thanks Anamaria. I will email. Unfortunately, the cache clearing didn’t work. I also left it for a few days.
I disabled WP super cache and now everything is working fine. But now the speed has reduced.Does wp super cache not work properly with mobile theme?
Hmm yeah you could be right that it’s a caching issue.
I made a slight update to the homepage and now it does show the right one again (triggered cache).
Now the desktop version is showing on the mobile though. But that’s less of an issue than vice versa.
Thanks anyways!
Hello!
It could be a cache problem. Please make a test, uninstall the cache plugin you have (delete the cache from your browser) and see the results.
If the problem is still there, then please provide more information about your issue, screenshots or a video with the settings you make in order to help you efficiently.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello!
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Make sure your required tagdiv plugins are installed and active, check in Newspaper -> Plugins.
If you can not achieve what you need, then we can help you as I mentioned above.
Thank you!
Hello!
This is a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Check if you have WP Bakery and uninstall it.
Thank you!
