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Hi Bettina, thank you for your reply. I was able to fix it by removing the amp auto ads tag in the amp section of the mobile theme.
I so far have only two problems right now. I hope you can help point me to the right direction on how to fix them –
1. Social media icons before and after the articles in any post page doesn’t appear in mobile devices. It does appear but as invisible. You can click on them but you don’t see them.
This is the desktop version highlighting the social icons – https://imgur.com/SU4bMe3
This is the mobile version (using chrome or safari regardless of iOS or Android)
https://imgur.com/mEc1acy
https://imgur.com/AkD13rN
2. The other problem I have still got to do with the header and the footer going garbled. This happens when you click on any categories like for example – https://insideios.com/category/aapl-stock/ https://insideios.com/category/apple/homepod/ this is what appears – https://imgur.com/jo2OrgP The header and the footer is very garbled. It seems to appear erratic and sometimes it appears well so I don’t know why as the category page is only connected to one cloud template. As usual I have cleared all cache.
Appreciate it if you can point me to how I can fix both the problems. And as always, thank you for your support.
Hello!
Take a look at your video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc
Also, start looking for a plugin conflict, delete your cache and try again.
Thank you!
Here’s another clue about this problem. The WooCommerce doc also states, under “Invalid Response from an AJAX Call”:
“You may also see a response of -1, This is a security failure and is caused by a cached nonce.”
Here’s what I see under the XHR tab:
Hi,
I’ve done every thing you say, I’ve emptied every cache possible, I’ve changed the color and everything and the blue line is still there, on the new category page only. Other changes I’ve made, did impacted on every page but this one, so I don’t think its a cache issue. Inside the tagdiv editor the line looks fine, when I try to change it, it goes back to the blue line and its imposible to change it again. I save the changes and the change do have an impact but not on the new category page.
https://www.screencast.com/t/BsjQAop6y
https://www.screencast.com/t/w7ac6THLt
And here you can see the changes did impacted on the home (but they didn’t impacted on the new category)
https://www.screencast.com/t/L5uTLrbm9r
Hello!
Please re-install TagDiv Composer plugin, also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Thank you!
Hello!
This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello,
First, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Another solution for the analyzer is to comment on these lines from the code => https://i.imgur.com/cBAZiof.png
Those are warnings, for this please does a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser).
Also, if the problem persists, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com . Provide
– admin URL and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you
Thank you!
Hello!
I checked your website and it seems that your menus are working.
Clean your cache (eve from your browser) and try again.
If still the issue is there, please provide a screenshot with your issue, so I can help you.
Thank you!
Hello!
Please reinstall TagDiv Composer plugin, also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know about your results!
Thank you!
Hello!
Please make sure you set the links here: https://www.screencast.com/t/f64bbgqP
Try to re-install the TagDiv Composer plugin and try again.
If the issue is still there, then please start looking for a plugin conflict and delete your cache(even from your browser).
Thank you!
Hello,
I made a test, and for me, works fine => https://www.screencast.com/t/WYxxV0Hix3l4 -> https://www.screencast.com/t/L310yGyLp please set the line color and text color and if you have a cache plugin, please clear it.
Thank you!
Hello!
Normally, when you click on author name, you should be redirect to author page.
For the problem with the author links, maybe the author archives are disabled in the Yoast plugin, if they are author links will be redirected to the homepage. Check if that is the case: http://prntscr.com/mbwwuk after that clear all cache, purge CDN(if you are using) and check the results.
Thank you!
Hello!
Please try to reinstall TagDiv Composer, clear your cache(even from your browser) and it should work.
Also, make sure your WordPress and TagDiv plugins are up to date.
The requirements are available here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
But, I see that a error another.
when I click any post in home: Homepage
An go to read detail post. When i scroll up, it show many post and link another. I deleted cache, but’s not ok.
Please help me.
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hi,
This is not a caching problem since i use multiple browsers. Also i’m already using WP Super Cache plugin.
I already did all the things you have mentioned and still does not work.
Thank you
Hi, I haven’t been able to access the Cloud templates for about 5-6 hours.
I always get this error (with console error):
https://i.ibb.co/f1q70Hr/error1.jpg
I tried clearing my browser cache, I tried incognito browsing.
I tried from the Cloud templates – add new page, or even by clicking on “” cloud “in a page edit.
I also tried putting this in the .htaccess:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>My system status:
https://i.ibb.co/MPMx2Nc/error2.jpg
Nothing changes.
What can be a solution?
My WP version: 5.6.2
Thank you
Hello!
It seems your website is working fine now.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello,
As I said above, please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc clear all cache(also from your browser), and check if the problem persists.
Also, you can try a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme.
Thank you!
Hello, @sabyp,
1. You’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
2. WP Rocket is not tested with the theme, but many users use it without problems, but you can check this guide -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
3. Cloudflare works well with the theme if it set as in our guide https://forum.tagdiv.com/cloudflare-cdn/
4. The Lite Speed Cache plugin is untested and may cause problems with unrecognized mobile theme plugins and mobile pages, for example, but you can try it.
Thank you!
I’m sorry and I know it is not nice to see your work destroyed.
Hello!
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Did you manage to solve the issue?
Thank you!
Hello Anamaria, thanks for the response!
I’ve disabled autoptimize, cleared cache from browser and still having the issue.
Also, I haven’t set a different header for this new category page so, unless it’s something automatic, I don’t think it’s a different one. Can you tell me what is the class for that hover styling so I can try to fix it through custom css?
Here you can see the header settings on the category and here, the settings for the rest of the site, in this case, the home.
Hello,
For those errors please, make sure that you are using the last theme version, Newspaper v10.4 and the last WordPress version 5.7.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, please does a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser) and see if the problem persists.
Thank you!
