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Hello.
Are you sure that the settings are saved? Also, do you have two posts loop in the page? Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.
Also, clear the cache from your plugins.
Thank you!
Hello!
Please uninstall the Mobile theme and AMP plugin. Clear the cache and try again.
Thank you!
System status is all green marked still facing the front end page builder is unable to add element in the web page.
WordPress and plugins
WP Home URL i https://anonymouscanadian.com
WP Site URL i https://anonymouscanadian.com
WP version i 6.7.2
WP multisite enabled i No
WP Language i en
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.
PHP extensions
mbstring available
GD library available
php.ini configuration
Server software i Apache
PHP Version i 8.2.27
post_max_size i 128M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 500
max_input_vars 5000
SUHOSIN installed false
Theme config
Registration key i 0e75bf30 – **** – **** – **** – d0a18e04165c Reset key
Theme name i Newspaper
Theme version i 12.7
Theme database version i 12.7
HTTP channel test wordpress
Installed demo i UrbanEdge – demo ID: urbanedge | install type: full
I have added the .htaccess code from you
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
I followed the instructions from your forum post:
https://forum.tagdiv.com/topic/set-custom-header-for-every-language/
I created a separate header template for each language, for example:
Header Template – English
Header Template – Germany
I then set each template as global for its respective language. I tried both methods: duplicating the original version and importing the template from the cloud.
As mentioned in the instructions:
“After, if you duplicate the template, you can edit it to change the logo, menu, and whatever you want.
When you make the corrections, make sure you are on the page with the language you are editing, and if you use the cache, or object cache, please clear it.”
However, now I want to edit elements such as the logo or images in the header, but I am unable to do so. Could you please guide me on how to make these edits, because i have error: Error at zones: 6(models)?
Hello,
If you have the mobile template for a page, then you need to disable the tagdiv mobile theme for that page from here -> https://imgur.com/fZGN0pf, and after, make sure that you have assigned the mobile page.
Also, make sure that your cache plugin has the option for mobile cache, for example wp super cache https://imgur.com/W1KaV3U
Thank you!
Hello!
Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If you can’t handle it, then I can try to help you. Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you
Thank you!
I delete and reinstall moreover clear all cache but the same problem is exist not resovled.for your information all requirement are up to date.
Hello!
Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If you can’t handle it, then I can try to help you. Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you
Thank you!
Answer found:
If you run W3 Total Cache with an object cache, remove “plugins” from the list of “Non-persistent groups” in the object cache settings.
The following error i saw in ‘Microsoft Clarity”
JavaScript errors: tdlocalcache is not defined
I use Newspaper Theme and WP Rocket and the above error is related to theme.
How can I fix?
Can you tell me how to enable Live Search?
Hello!
You can check the favicon and set it up here: Appearance -> Customize -> Site Identity -> Select site icon -> Upload the favicon -> Press Publish.
Clear all the cache, and it should work well.
Thank you!
Hello,
UPDATE:Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.
Also, clear the cache from your plugins.
Thank you!
Hello,
UPDATE:Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.
Also, clear the cache from your plugins.
Thank you!
Hello,
UPDATE:Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.
Also, clear the cache from your plugins.
Thank you!
Hello,
This is strange. Have you checked for a plugin conflict? Please deactivate ALL plugins, including WP Bakery, except tagDiv ones. Also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Also, please delete the Redis cache a few times.
Thank you!
Hello!
If everything is correct when logged in, there should be some cache. If you have any caching tools on your server, also clear all the cache. Try in an incognito window and force-refresh the page.
If you want, I can take a look, see exactly the issue, and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you
Thank you!
I deactivated all the plugins except for the TagDiv ones, AND cleared cache on browser and purged cache on WordPress. It still has the same error. When logged out, I don’t see the header (logo, menu, search). 🙁
The following error i saw in ‘Microsoft Clarity”
JavaScript errors: tdlocalcache is not defined
I use Newspaper Theme and WP Rocket and the above error is related to theme.
How can I fix?
Hello!
Sometimes, the issue can be caused by a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
Hello!
1. Free are the WP Super Cache and Cloudflare (CDN).
2. Try the Fluent Forms plugin or Contact Form 7 + Flamingo.
3. Try the OMGF plugin.
4. Yes, you can use only the theme features for ads. It’s pretty simple to use.
Thank you!
1) Which is free and better with Newsletter theme – Wp Super Cache or Wp Rocket or Cloudflare or any other?
2) Any free plugin that supports form submission to database instead of emails. Contact form and wpform connects to email.
3) Please recommend a free plugin for GDPR as the name given in the theme suggestion list shows many plugins but not with the exact name.
4) The wp rotate is being used by only 30,000 users. There are other options:
Ad Inserter – Ad Manager & AdSense Ads
Advanced Ads – Ad Manager & AdSense
Really getting confused here. Or would you recommend using Adsense and Affiliate links without these plugins?
Hello!
1. No.
2. The recommended and tested plugins with the theme are the ones you mentioned above at point 1.
For cache, you can use Wp Super Cache. If you are using Cloudflare, please ensure it is set as in our guide: https://forum.tagdiv.com/cloudflare-cdn/; you need to disable the Rocket Loader.
You can use the contact form 7 plugin or build a form with the help of the Newspaper feature: https://forum.tagdiv.com/create-frontend-submission-form/
WPML for a multilingual plugin, or translation, you can use the simple plugin gTranslate.
For GDPR, there is a recommended plugin.
In the Newspaper theme we have a Newsletter plugin, Opt-in builder for subscription and you can simply add the ads and integrate them but there is not a plugin like a manager. Ad rotate plugin can be used for a manager or for creating ad groups to display on your website with the help of the Ad box shortcode from the tagdiv Composer.
3. Yes, you can use it if you want.
4. No, you can uninstall it.
5. Yes. It is helpful for more customization options.
Thank you!
1) There is a list of plugins listed on the Newsletter theme panel:
WP Super Cache – caching plugin
Contact form 7 – used to make contact forms
bbPress – forum plugin
BuddyPress – social network plugin
WPML – The WordPress Multilingual Plugin
Jetpack – plugin with lots of features *it may slow down your site
WooCommerce – eCommerce solution
WordPress (Yoast) SEO – SEO plugin
Simple Local Avatar – Change users avatars
GDPR Cookie Consent – GDPR compliance plugin
HubSpot All-In-One Marketing – Grow your email list, generate leads, and manage contacts
Do we really need these to install?
2) Please advise for using the following with Newsletter theme that must be Full Featured and FREE to use:
Cache Plugin AND/OR CloudFlare
Form Creation Plugin
Multilingual Plugin
GDPR and Cookie Consent (there are multiple Privacy Regulations across globe)
Marketing AND/OR Newsletter AND/OR Plugin for Affiliates and Adsense
3) Google Site Kit would be helpful with Newsletter theme?
4) Do we really need Akismet plugin with Newsletter theme?
5) What exactly is “frontend submission form”? What’s the use and do we need it if we use any Form plugin suggested by you in reply of the above queries?
Hello @Joe,
This is strange. I did a few tests, and this issue has not happened to me.
Have you checked for a plugin conflict? Please deactivate ALL plugins, including WP Bakery, except tagDiv ones. Also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
I realize this thread is quite old, but I’ve encountered a similar issue in just the last couple of days in the Newspaper theme.
I use a lot of YouTube videos with content on my site. In the last 48 hours, whenever I add a YouTube video to the Featured Video module (in the right-hand column). Upon saving the article, instead of scraping the video URL I’ve added, I see the thumbnail of a video I incorrectly pasted by mistake 2 days ago. The URL is just from a video I was listening to while working on the site.
For reference, here’s the video I pasted by accident:
Now, every time I paste a new video in the Featured Video field, this incorrect thumbnail appears. As a temporary workaround, I’m using a third-party tool to retrieve the correct thumbnail manually. I have to go to Featured Image, remove the bad/cached video image, and then manually add the thumbnail I’ve extracted with the third-party tool.
For reference, here’s the tool I’ve been using:
Any assistance or suggestions to clear up this problem would be greatly appreciated.
Thank You
Joe D.
Chesapeake VA.
