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Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please try to remove and re-install tagDiv composer plugin.

Let us know the results.

Thank you !

Calin
tagDiv Staff

Hi,
As I know the 500 errors are internal server errors, you’ll need to make some investigations, below are some links that hope it will help you:
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please post a screenshot of your setting in theme panel and please make sure to clear your cache.

Thank you !

ServiceNews.dk
Participant
#0

Hi support,

I have updated to the latest WP + Theme version of Newspaper.

And now I would like to change the POST SETTING regarding “Sharing”.

I would like to have Facebook, Twitter, LinkedIn, and Mail.
…however the old settings (Facebook, Twitter, Pinterest, and Whatsapp) still shows up, eventhough I have cleared cache (browser + wp) many times.

URL: https://servicenews.dk/servicebranchen/engroshandel-og-detailhandel/boligtekstilforretninger/jysk-samarbejder-digitalt-med-google/

Thanks 🙂

ServiceNews.dk
https://servicenews.dk

Vlad S
tagDiv Staff

Hello !

1. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Also try and reinstall the tagDiv Composer.

2. My personal recommendation is to change all the blocks to flex blocks. They are way more customizable.

3. You can find only the covid stats in the tagDiv Composer list as you can see here: https://www.screencast.com/t/XNMNB66J76s

Let us know the result !

bikerbloke
tagDiv Member

Hi
I have solved the issue with tagdiv composer in AMP not working and its wasn’t a plugin conflict as soon as I deleted the footer it worked.

Since the weekend I havent seem to be able to save page changes.

I’ve deactivated plugins and apart from essential page builder ones (TD Composer) and nothing changed

Tried rolling back to wordpress 5.5.2 and nothing changed

Cleared cache nothing changed

Tried repairing the database and nothing changed

Tried using Safari browser instead of chrome and still wont save

However I can still save posts so don’t know what’s happening

Frank

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Calin
tagDiv Staff

Hi,
If you have enable the option from theme panel -> https://i.imgur.com/IT3tFdd.png then the option should be display, but if you are using some cache plugins, then you need to use this option too -> https://i.imgur.com/JC1wz0C.png -> https://forum.tagdiv.com/newsmag-ajax-views-count/
If there is still a problem, please make sure that you do not have a plugin conflict, please disable all non theme plugins and check the results.
Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

NBlack
tagDiv Member

Error 500 /wp-admin/ dissapear after clear cache. Other one is giving error.

haxigi
Participant
#0

Hello.

Newspaper – Theme Panel – Post settings – Default post template

i have set Style 3 but my webpage shows only Style 13. It doesn’t respons to changing the style from Theme Panel. I have also tried to clear cache but nothing happens.

https://alilove.pl/11-11-aliexpress-2020-festiwal-wyprzedazy-poradnik/

This shows style 13 but everywhere is set Style 3.

maximmun
tagDiv Member

Hello,

I have some cache to have really load on the server, so because of this I’m not sure.
But I modified this header, and the code is not on the production at all…
So which header.php or function.php is loaded in?

Thanks!

ravipdubey
tagDiv Member

Hi Vlad,

I am not sure why it looks good to you, but it doesn’t look fine for me. I have tried clearing the cache of the browser and website both. Didn’t help 🙁

Screenshot 1 – https://www.screencast.com/t/q2tWIBHBN
Screenshot 2 – https://www.screencast.com/t/XPvNvAuDvzF

Good news is, it is working for my other pages in the website but not the Home page.

Calin
tagDiv Staff

Hi,
I think that you are seeing the mobile version on desktop. This problem is usually from the cache plugin that doesn’t recognize that there are two themes, one for desktop and one for mobile version (mobile theme plugin).
If you are using the mobile theme plugin, please make sure that you are using a cache that can different the mobile version from desktop version, a tested cache plugin is WP Super cache, here is a guide with the settings that need to be made for this plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope this will help you!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

I would start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that your cache is being cleared all the time because this sounds like a caching issue. We have no reported issue for this that more users experienced this. There are only isolated cases which were caused by external elements.

Also please let us know more information about your issues

Thank you !

Vlad S
tagDiv Staff

Hello !

I would start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results !

Thank you !

Vlad S
tagDiv Staff

Hello !

I would start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have cleared your cache as you can see here: https://www.screencast.com/t/m0B83dG9CPw this ad is working.

You can also try checking your website from other websites.

Thank you !

Vlad S
tagDiv Staff

Hello !

I would start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results !

Thank you !

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