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Hi
I just checked this on my install and for me is working -> http://www.filedropper.com/video-06-051331
This my be a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi RiccardoGelli,
Please make sure that you are using last version, Newspaper v10.3.4
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
1. That code can be from some ads or plugins that you are using and yes if this is removed then the problem will be fix.
2. Withe a fresh install there is no need to any extra plugins to make a amp to work, if you want you can make a test on localhost only with theme plugins.
Also we recommend to use WP Super Cache plugin, this is a free plugin and tested with our theme, also we have a guide for the settings you should do -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ W3 Total Cache plugin was in the links that I provide as example, there are users using WP Rocket or Automatize.
This is one of our live demos that has the amp option enable, you can check it if you want -> https://demo.tagdiv.com/newspaper_local_news/
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Login – How to enable the user registration -> https://forum.tagdiv.com/login-how-to-enable-user-registration/
Let me know the results!
Thank you!
Hey Vlad,
it worked for over 6 months w/o problems, just entered some userid into the widget and I got the feed (e.g. entered the id “instagram” to get the feed of the account “Instagram”), so I don’t think that it was cache.
I integrated the api you mentioned, but yeah, now it still only works for the one account that I connected.
But okay, maybe Instagram changed something. I don’t know.
Too bad that it no longer works, I guess we have to remove it.
-
This reply was modified 6 years by
merquart.
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
We have inspected your website and the scroll up option is available.
Please clear your cache and check.
Thank you !
Hi,
When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache plugin, this is a free plugin and tested with our theme, also we have a guide for the settings you should do -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate them and make a test.
Also using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
That was because cache. Normally this should not work. This is instagrams policy and we have to comply to it. In order to have a fully functional instagram you will have to follow the steps here to integrate the api: https://forum.tagdiv.com/instagram-widget/
Thank you !
Hello !
The sticky header can be selected from the Website manager and create / edited using tagDiv Composer: https://www.youtube.com/watch?v=HXQQygkCCJo
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have cleared your cache, as you can see here we too can see your images: https://www.screencast.com/t/tGfB5W1CIe
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I never inject any such code in my website or even I don’t know to code that’s why I choose you Tagdiv.
I have some questions, please answer
1. As you describe in your latest reply that, I set a custom JavaScript for ads(But I never did so?) if I manage to remove that code than my problem will be solved?
2. It is mandatory that we have to install W3 Total Cache every time if we purchase a newspaper theme in order to fix the amp error?
Thank you
Gaurav Verma
Hi,
This message appear because you set a custom JavaScript for ads and this is not allowed in custom JavaScript section, please remove the code from there.
The codes for auto ads need to be set only in analytics -> https://www.screencast.com/t/4yGlHBBQIGgH or in mobile theme > amp analytics -> https://www.screencast.com/t/0WqKEVLN
That looks like an AMP error message
– https://www.ampproject.org/docs/troubleshooting/validation_errors#custom-javascript-is-not-allowed
Also please check a similar topic -> https://forum.tagdiv.com/topic/custom-javascript-is-not-allowed/
-> https://forum.tagdiv.com/topic/a-mandatory-amp-html-tag-is-missing-from-this-document/
If your host do not allowed you to use other cache plugin, we can not do anything for this, sorry!
You need to find a solution with your host provide or you can change to another host.
Thank you for your understanding!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you !
Hi,
I just checked this on my install and for me is working -> https://i.imgur.com/eRJSIGo.png -> https://i.imgur.com/skciXus.png results on homepage -> https://i.imgur.com/xuCHHXh.jpg on posts -> https://i.imgur.com/HbVYdks.png
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Thank you for your answer.
All Requirements seem to be ok and the newspaper version is 10.3
I have deactivate all plugins (except Tagdiv Composer) and cleared cache but the problem persists.
I noticed also that since the problem appeared, I’m not anymore connected on the frontoffice of the website, no more admin top bar, and when I want to comment a post, I have to fill all my infos.
If I use Classic Editor it solves the problem for posts and pages but not for templates…
Thank you for your help,
Valentin
Hi,
Please make sure that you are using last version, Newspaper v10.3.4
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!