- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
Hi,
Indeed is look that the featured images are not loading, it may be a cache problem, we’ll fix this problem.
Thank you for letting us know this problem.
Have a nice day!
Hi,
Please use php 3 the last version was not tested yes, also please increase wp memory limit to at list 256mb -> https://forum.tagdiv.com/requirements-for-newspaper/
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please check thee similar topics:
-> https://wordpress.org/support/topic/the-editor-is-very-slow/
-> https://www.webnots.com/fix-slow-gutenberg-post-editor-in-wordpress/
Let me know the results
Thank you!
Hi,
Unfortunately, WP Rocket plugin, has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry!
Indeed there are customers that use this plugin and they say that is working good, I think that all is from the settings that you need to make for this plugin, unfortunately we do not know these settings. We recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
Thank you for your understanding!
So i need to write to you as you asked to the other customer?
I’ve noticed that before having the error the Apache cache goes at maximum usage.
Nothing have changed in the last year so semething is going wrong on the theme.
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
In order to be able to have comments in post, you need to make these settings -> https://i.imgur.com/83CnhKi.png -> https://forum.tagdiv.com/enabledisable-comments/
Also in your case you are using a pro demo and you need to edit the single post template from tagDiv Cloud Library using tagDiv Composer like this -> https://i.imgur.com/1kebAnv.png and add the single post comments where you want to have it -> https://i.imgur.com/i9pnmBJ.png
Let me know the results!
I installed WP Super Cache exactly the way it was described first, and it killed the website for me.
Good morning,
Our customer experienced a problem related (according to WP) to td composer.
Un errore di E_ERROR è stato causato nella linea 22862 del file /var/www/chrooted/kedoswebdev/www.cgfmanet.org/wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php. Messaggio di errore: Out of memory (allocated 2097152) (tried to allocate 32768 bytes)
Reading the server’s log we didn’t find anything about this out of memory problem, and the server didn’t fall, but our customer cannot enter in the dashboard for about 20 mins.
In several other occasions we saw the server falling down for out of memory, and we cannot understand why. We saw a lot of calls to the database.
These are some of our WP and server configurations for this website:
Dedicated Server with 8GB of RAM plus 4GB of swipe
### wp-core ###
version: 5.4
site_language: it_IT
user_language: it_IT
timezone: Europe/Rome
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
dotorg_communication: true
### wp-active-theme ###
name: Newspaper 7 Child theme (Newspaper-child)
version: 9.0c
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
parent_theme: Newspaper (Newspaper)
### wp-parent-theme ###
name: Newspaper (Newspaper)
version: 10.3.2
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
### wp-server ###
server_architecture: Linux 3.10.0-1127.el7.x86_64 x86_64
httpd_software: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/7.0.33
php_version: 7.0.33 64bit
php_sapi: apache2handler
max_input_variables: 5000
time_limit: 300
memory_limit: 5800M
max_input_time: 230
upload_max_size: 256M
php_post_max_size: 264M
curl_version: 7.29.0 NSS/3.44
suhosin: false
imagick_availability: false
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
server_version: 5.7.17
client_version: mysqlnd 5.0.12-dev – 20150407 – $Id: b5c5906d452ec590732a93b051f3827e02749b83 $
### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined
We have, for sure, a huge amount of plugin (but we cannot do differently, as our customer needs them all).
This is my first question: do you have any ideas for this problem? It’s something that happens often!
Plus, my second question, is related to the last problem our customer experienced (the one I was talking): even if it has been and out of memory the fact that the server didn’t go down, I tried to add this string, according to you guide https://forum.tagdiv.com/requirements-for-newspaper/#td-mod-substitute, to the .htaccess.
But when I try to add
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
The server falls down immediately, and restarts when I delete it.
Our IT manager told that SubstituteMaxLineLength 10M
Is not supported in our Apache version (the last): CentOS Linux release 7.8.2003 httpd-2.4.6-93.el7.centos.x86_64
Looking in the logs, they return this: /.htaccess: Invalid command ‘SubstituteMaxLineLength’
How can we fix this according to our Apache version?
We temporary are disactivating mod_substitute, is it correct?
Hope I explained fair the issues, I’m sorry but English is not my mother tongue.
If you need further information let me know.
Thanks for helping
`
Hi,
Unfortunately, the ANY cache plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins. We do not say that it can not work with our theme, but we do not know the right settings to make it work properly with our theme.
we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate them and make a test.
Thank you!
Hello !
The mobile theme issue looks like a caching issue. Please make sure you have active only the tagDiv plugins active and also make sure your cache is clear.
The css options is added for the selected block. That can help when you want to add extra css to that specific class.
Unfortunately I don’t quite understand what exactly you want to achieve with the latest question.
Thank you !
After changing to the Newspaper theme, the cache size is increased up to 1GB. Also, I am getting 503 errors frequently and unable to make any changes.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I disabled the Post Views count, sharing buttons BUT changes are not made. I have cleared all cache files etc. Help fast. About email support: It’s 15 hours and I still did not get reply.
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
i’ve checked the issue and after disabling the cache plugin WP Rocket, the menu appeared only on posts, when i click on the homepage, the menu disappears.
can you plz explain why do u have compatibility issues with such a huge cache plugin? and is there any way to solve it? I pay for WP Rocket and i am comfortable with it, i don’t want to switch
Hey Calin, I’m using the newspaper theme version 10.3.2. All caches purged (there’s purge button on wpengine), plus my browser. And the API is in place.
The social counter seems to ignore channel/UCpvyOqtEc86X8w8_Se0t4-w
and redirects to the default setting you guys have setup
https://www.youtube.com/UCJr72fY4cTaNZv7WPbvjaSw
which is a 404.
Not sure what I could be doing wrong here?
widget —> https://screencast.com/t/CIfW1f4y6pp
The moment I activate ANY cache plugin with ANY settings (tried the ones described in the blog here) the website frontend simply goes blank, like nothing at all shows.
Hi,
Please make sure that you are using the last version of Newspaper theme (v10.3.2) and WordPress v5.4
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots.
Thank you!
Hi,
Make sure that the mobile this is using one of these two options -> https://i.imgur.com/LSD3Tl3.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate theme and make a test.
If you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
Hope this will help you!
Thank you!
Hi,
The images do not appear because the thumbs are disable from theme panel -> https://i.imgur.com/UXvYH9C.png -> https://forum.tagdiv.com/theme-thumbs/
For the problem with resetting/disable the plugins, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
I have a header date element in the Header Template 5 and it does not update the date only if I sign in the wordpress. Is this a cache problem? How can I fix it? I only use the WP Super Cache with the recommended settings.
And would be another thing, how can I change the color and the style of the page up button what is at the right bottom corner of the pages? https://www.screencast.com/t/xcswQuitJ7x
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Do you have set on that post an excerpt -> https://i.imgur.com/qy7XeGg.png ? if yes, then the option will not work, the option is working only for post content to make it as an excerpt.
If this is not the case, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
