- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please provide a link to your website in order to inspect.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello,
Is look that you have a problem with Access-Control-Allow-Origin (CORS origin)
-> https://i.imgur.com/r3cDf5U.png you can fix this by follow the steeps from this article -> https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
We have tested this on our side and we cannot replicate your issue.
Thank you !
I’m relatively new to Newspaper, but have built 3 sites. I’m frustrated. Every time I go to upload a logo – in whichever logo location, the screen freezes and the circle thing just keeps spinning. I’ve tried different sizes, emptying the wordpress / tagdiv and browser cache, but can’t seem to figure out why it won’t just finish saving. Any help would be greatly appreciated. Thanks.
The widget wont show the latest posts it shows old posts. (Tried reconnecting, clearing cache etc..) Strangely if I change my instagram username to anything random it then shows the latest posts but along with the incorrect random username.
Hi,
Please provide me a link where I can investigate this problem.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
We have tested your website using Android and Iphone and everything is working.
Please make sure that you’ve cleared your cache.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure to clear your cache. As you can see here this is how your website looks at the moment: https://www.screencast.com/t/79buzw1mep
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
The caching plugin option was made for the Wp Super Cache only because that is the recommended plugin to use. But if WP Rocket works for you, then you can ignore that.
As for the WP memory limit please make sure you’ve cleared your cache but that is an issue that has to be resolved by the host.
Thank you !
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please make sure to clear your cache. As you can see here this is how your website looks at the moment: https://www.screencast.com/t/79buzw1mep
Thank you !
Hi,
Do you have set the YouTube api key in theme panel ? if yes, and the problem perist, pelase clear all cache and check the results.
If there is still a problem, please let us know!
Thank you!
Hm, iphone?
On our 2 Android phones, Chrome no picture opens in the lightbox. (We deleted the cache, too.)
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please check if you do not have set a single post template from tagDiv Cloud Library, for these you need to set the ads using tagDiv Composer and edit the template -> https://imgur.com/ru2Z7X0
If there is still a problem, please provide me a link to your website.
Thank you!
Hi,
Our support hours are from Monday – Friday: 8:00 AM – 17:00 PM GMT+2, also we take in order of time the emails and topics. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please check to have the last version of the theme, Newspaper 10.3.1 also please check with other browsers to see if the problem persists.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi.
I recently installed newspaper theme and i use WP rocket as my caching plugin. However, when I click on status, it doesn’t show that the theme recognizes I have a cache plugin in place.
there is also another issue. MY hosting provider changed WP Memory Limit from 40 to 128 but its also not updating and its not showing the value they changed it to on the status. How can I solve these issues?
I would like to add certain shortcode elements to my author box.
i found the text to be within a class “td-author-description”
which I only found in the loop-single.php
when I edit loop-single.php to show an extra header2 “test-header” and then do_shortcode I do not get any result. All Caching plugins are removed, I re-read the page with Ctrl-F5 and dont take it from browser-cache as well as I tried it with mobile & ipad. How would you suggest I can add shortcodes to author-box
<div class="td-author-description"><h2>test-header</h2>
<?php echo esc_html(do_shortcode("xxx" . get_the_author_meta('description', $author_id))) ?>
</div>
hello i update the theme to 10.3.1 i have deactivate tagDiv Standard Pack
i have create a custom post template and i want to add and remove the share social icons but in the theme panel in the Post settings and social networks i see only the icon naver and i can’t unchek this … the selection not saving
i clean cache and i have deactivate the child theme but nothing!
please see the video https://www.loom.com/share/1a92f4a256ed4770b5e75fd6fe6ba2ce
Every time i enable WP super cache, my main webpage loads instead of the mobile theme. how do i fix this so users on mobile can view the AMP mobile theme?
Hi,
On my mobile is working -> https://i.imgur.com/ZEtll8o.png but make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
