- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
Hello !
We have inspected your website and everything seems to be used as Open Sans.
Please make sure that you have cleared your cache.
Thank you !
I have been working on a wordpress site using newspaper theme. It is under maintenance mode until its ready to go live.
It had been working normally until about a week ago – when TAG DIV composer stopped loading suddenly – meaning I can no longer open the visual editor to make changes and it did not save the site properly. The main header and menu has disappeared and there are a few unfinished elements on the home page that needed adjusting.
TAG DIV seems to work properly on some of the sub pages – but not on the home page and not when I try to add a new page.
I have been in touch with my host provider who have ensured the settings are as per required for Newspaper theme., and they migrated the site to Managed VPS – but the problem still persists.
They found an error in the error log which could be an answer to the issue.
—–
Thanks for your time on the phone.
As discussed, we were unable to find a solution to the composer plugin issue, however we did notice some PHP warnings/notices potentially related to the td composer that might be worth following up with the plugin creator.
Here is the output of the last entry in the error log:
Stack trace:
#0 /home/cafeculturedigit/public_html/wp-content/plugins/php-compatibility-checker/vendor/squizlabs/php_codesniffer/CodeSniffer/File.php(576): PHPCompatibility\Sniffs\FunctionUse\ArgumentFunctionsReportCurrentValueSniff->process(Object(PHP_CodeSniffer_File), 1868)
#1 /home/cafeculturedigit/public_html/wp-content/plugins/php-compatibility-checker/vendor/squizlabs/php_codesniffer/CodeSniffer.php(1894): PHP_CodeSniffer_File->start(NULL)
#2 /home/cafeculturedigit/public_html/wp-content/plugins/php-compatibility-checker/vendor/squizlabs/php_codesniffer/CodeSniffer.php(1772): PHP_CodeSniffer->_processFile(‘/home/cafecultu…’, NULL)
#3 /home/cafeculturedigit/public_html/wp-content/plugins/php-compatibili in /home/cafeculturedigit/public_html/wp-content/plugins/php-compatibility-checker/vendor/phpcompatibility/php-compatibility/PHPCompatibility/Sniffs/FunctionUse/ArgumentFunctionsReportCurrentValueSniff.php on line 323
[10-Mar-2020 13:52:23 UTC] PHP Notice: Trying to get property ‘post_content’ of non-object in /home/cafeculturedigit/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_menu.php on line 202
[10-Mar-2020 13:52:23 UTC] PHP Notice: Trying to get property ‘post_content’ of non-object in /home/cafeculturedigit/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_menu.php on line 202
[10-Mar-2020 13:52:23 UTC] PHP Notice: Trying to get property ‘post_content’ of non-object in /home/cafeculturedigit/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_menu.php on line 202
[10-Mar-2020 13:59:30 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/cafeculturedigit/public_html/wp-content/plugins/td-composer/includes/tdc_util.php on line 441
[10-Mar-2020 13:59:32 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/cafeculturedigit/public_html/wp-content/plugins/td-composer/includes/tdc_util.php on line 441
We did try disabling all of the plugins, clearing cache, and replacing .htaccess with default. We also ensured that base64_decode was already enabled.
Please check with the plugin creator if they have other possible ideas and let us know if we can be of further assistance.
—
Please assist
Hi,
This is caused by untested plugins, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make a test and with a new page/template to see if for this is working.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
The drop down menu seems to work now -> https://i.imgur.com/HRXANaU.png
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!!
Hi,
If you are referring to the social counter -> https://i.imgur.com/P8uFGAM.png this should be updated every 3 hours, if you are using cache plugins, please clear the cache and check again.
Thank you!
Hi,
Unfortunately, the Autoptimize plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
What I can say is that our users that have the plugin, made some test with different settings.
Autoptimize cache size quickly get over 100% -> https://wordpress.org/support/topic/autoptimize-cache-size-quickly-get-over-100/page/2/
Thank you for your understanding!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link to your website and some more details and screenshots with the problem..
Let me know the results!
Thank you!
Hello Vlad.
I have set properly the audio post: https://prnt.sc/re5isy
I don’t want to insert a song from sound cloud but an audio from my computer exactly as you see in your example: https://prnt.sc/re5jrp
and https://prnt.sc/re5jzp
I did exactly the same thing: https://prnt.sc/re5khm
but with different results: https://prnt.sc/re5ksg
I can’t deactivate ALL plugins except tagDiv ones! I have plugin for gdpr, SEO and SGoptimizer by my hosting (Siteground) ’cause WpSuperCache (plugin recommended by you) seemed to work very very very badly (despite having made all the settings you recommend). My site was very slow with WpSuperCache now it works better.
Thanks for your patience.
Hello !
We have tested this issue on our end and everything seems to work fine. Please make sure that you have set properly the audio post: https://www.screencast.com/t/HeK2SnPWgw ;
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi there,
We have a heavy traffic website and over the past plus week, our website has been failing and getting a 504 error. We had our server techs review it to see where the issue is and they’re saying the problem appears to be coming from
wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php
Here are some of the messages they sent me:
I’m seeing lots of uncached admin ajax requests throwing the action “[action] => td_ajax_update_views” coming from this plugin:
wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php
129:add_action(‘wp_ajax_nopriv_td_ajax_update_views’, array(‘td_ajax’, ‘on_ajax_update_views’));
130:add_action(‘wp_ajax_td_ajax_update_views’, array(‘td_ajax’, ‘on_ajax_update_views’));Whatever that plugin is doing is hitting Apache directly without being cached and in mass.
The other message they said:
You got it, at the very minimum, have them troubleshoot why the following function:
wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php
Is throwing out all the admin ajax requests “td_ajax_update_views” in an uncached manner
Any help is greatly appreciated – even if we have to disable something in the meantime.
Thank you
Hi, I also have this problem and I solve it when I deactivate WP Super Cache plugin. Maybe this can help someone.
Best Regards
Vladan
Hi.
I have tried fixing the files and folders permissions again, this time with a plugin.
Dont understand what you mean by resaving permalinks. But I went to permalinks and pushed save without changing anything.
Also pushed clear cache in WP super cache (even if cache is not enabled)
Still no change unfortunately.
Any other ideas?
I have deactivated all plugins but there is no change I can’t open the tagdiv-composer for the index-site and also not for single post pages. 🙁 I don’t use a child-theme and no separate cache-plugin.
When I go to edit template, to make changes in a post, it shows me the message: please select a tagdiv builder template from the theme panel or set a default template. the current page/post uses a template that is not editable.
I have installed the coffee blog template….
Greetings Kathrin
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link to your website.
Let me know the results!
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that all the system requirements are accomplished as you can see it here:https://forum.tagdiv.com/requirements-for-newspaper/
Also make sure that you follow our tutorial in order to learn how to update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
This can be a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
As I can see your website is in 500 error -> https://i.imgur.com/nCWa16I.png
In what circumstances do they happen? Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again, also check the api key if is still in theme panel.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hello !
If mobile theme is rendered on desktop that is because of the cache. 99% of this cases the mobile theme is rendered on desktop because of the Cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
