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Calin
tagDiv Staff

Hi,

Please make sure that you have the last version of the theme too, Newspaper 10.1, if there is still a problem, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

For thumbs please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

And for the items you want to have removed please activate Mobile theme and we will take a look.

Thank you !

Calin
tagDiv Staff

Hi,

Make sure that the mobile driver support is enable in WP Super Cache, this should fix the problem.

Thank you!

Calin
tagDiv Staff

Hi,

Usually the thumbs look like this -> http://prntscr.com/pzx56l when there is no featured image set on posts/pages -> https://forum.tagdiv.com/featured-image-or-video/
If there is still a problem after you set the featured image, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

imussin
tagDiv Member

Hey Vlad, just deactivated all plugins apart from the tagDiv ones, cleared all caches and tried on different browsers and on incognito/private modes but it didn’t really do anything..

I redesigned the website on a subdomain using your theme and then moved everything from my subdirectory to the public_html directory (root) via the File Manager on my cpannel and fixed all the links. I removed all previous website files and folders from root before doing so.

I guess it could be the shortcode for the button link that or something in the theme that has previous subdirectory urls. Any idea how to fix that?

Ps. Next Prev ajax works fine by the way, it’s just the load more button i’m having problems with

  • This reply was modified 6 years by imussin.
Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

Thank you !

sylcharlestone
tagDiv Member

Actually, after emptying the cache it does seem to work !

Thanks a lot !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Also take a look at our Moile theme documentation and make sure that you have set up mobile theme properly: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Amit
tagDiv Member

Hello,
Make sure you have enabled Mobile device support option under Advanced settings (WP Super cache)
Refer: https://prnt.sc/pziliz

I hope you will find this helpful.
Thank you!

jansena
Participant
#0

Hi,

I tested the tag cloud library and all my posts had a single template.
Now I have disabled the cloud library and put the standard pack back. In the theme panel, I selected the default template for single post and I selected the default header.

The post himself looks ok, but the header is still corrupt. It keeps showing me the code for the cloud library header template, see: https://snipboard.io/8G6EOd.jpg

How can I get the header back from the theme panel. I have already cleared my cache.

Regards, Arno

Vlad S
tagDiv Staff

Hello !

Unfortunately we have not managed yet to find the block that you mentioned on your page. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Also take a look at our Moile theme documentation and make sure that you have set up mobile theme properly: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

Technically you don’t have to make any modification but please make sure that your posts are getting the views and reach in order to be showed up by the filter.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Also take a look at our Moile theme documentation and make sure that you have set up mobile theme properly: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Also take a look at our Moile theme documentation and make sure that you have set up mobile theme properly: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

What demo did you used or what exactly is the issue here. Also please make sure that you are not facing a plugin conflict: Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

DKF
Participant
#0

Hi,
I’m having an issue with the mobile theme loading on desktop. This happens sometimes, but not all the time. After I clear cache, the problem is gone. But starts again after a while. It started a few months ago. I don’t recall changing anything at that time. The theme is up to date. I installed recently WP Supercache and Autoptimize. I deleted WP Rocket. Do you know causes this issue?
Thanks, Dorien

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please make sure that you install the Newspaper Theme properly according to our documentation: https://forum.tagdiv.com/install-via-ftp/ Also please make sure the system requirements are all up to date: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

martialartsexplained
tagDiv Member

Ciao Calin and Alex,

after your tips regarding my problem, and after Alex checked my database, I still experience Database size over-sizing.

Without doing anyting on my website, the side of the database now is 214 Mb, and seems it won’t stop growing.

I reckon the problem is still in the td_011_remote_cache located in the WP_options part of the database.

Is there a way to periodically empty this folder or something similar?

I hope you will help me solving this problem.

pierpaolocorso
Participant
#0

What are the perfect plugins for Newspaper useful for speeding up wordpress?

What staff do you recommend?

(cache speed …)

imussin
tagDiv Member

Hi there!

Is there a fix for this issue? Mine is not ‘loading more’ on mobile and desktop (two browsers, cleared caches, private/incognito modes).

Please visit townx.com, it’s at the ‘news and press releases’ section at the very bottom of the homepage.

imussin
tagDiv Member

SOLVED IT. SORRY. That was not a header background, it was the ‘background’ option under the ‘misk’ thing in the theme panel. That was quite silly of me haha. Thanks anyway, it works now!!

————————–

You were right Calin, it wasn’t causing the issue.

I just deleted all custom code, turned off the ‘JS to body option’ on all of my Rev sliders, reuploaded the pattern again, deactivated all plugins apart from the Tagdiv ones, cleared caches on all browsers and tried it in incognito/private modes on two browsers and two different computers and the pattern never showed up all the same: https://www.screencast.com/t/Cxw9m214Res

I can only see the pattern when I am logged into WordPress: https://www.screencast.com/t/EVed1Tfz

Please help me fix this, the website looks plain without the header background pattern.

Ps: I had to restore all custom code and activate the plugins for the comfort of our visitors.

  • This reply was modified 6 years by imussin. Reason: SOLVED IT
ermannaro
tagDiv Member

for ads sorry it was a simple cache problem… but for instagram images I don’t know…
I don’t see images…

mateusnds
tagDiv Member

Hi Vlad.

Cache cleared.

Site is: livecoins.com.br

Azulita
tagDiv Member

I desinstalled WP Rocket and installed WP Super cache (i saw it’s a tested plugin), seems to work fine now, thank you

Calin
tagDiv Staff

Hi,

I’m not sure, is possible that this script to interfere with other similar scripts
<script src="https://code.jquery.com/jquery-1.9.1.min.js"></script>
<script>
$( document ).ready(function() {
$( ".menu-item-has-children" ).addClass( "td-sub-menu-open" );
});
</script>

But removing it and clear all cache from website and host should solved the problem.
also the background color can not be change from that code from what I can see the link for that image is not longer working, is possible that the image to not longer exist or to have other name -> http://prntscr.com/pyzfgs -> http://prntscr.com/pyzfoi
Usually this can be a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

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