- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Right now I cleared the cache at my hosting provider. I hope that helps. Could you check from your end if it shows the website correctly? Mobile Theme on phones and responsive on everything else? As soon as I get access to the tablet again I will check on my end.
As far as I know I don’t use any cache plugins. The only installed plugins I have are:
AMP (deactivated)
tagDiv Cloud Library
tagDiv Composer
tagDiv Mobile Theme
tagDiv Newsletter
tagDiv Social Counter
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, just let me know!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, just let me know!
Thank you!
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also you need to use the tagDiv Composer to edit the page.
Let me know the results!
Thank you!
Hi,
I’ve just checked the block 25 and on my install this is displaying correctly -> http://prntscr.com/pr4v0u
Please make sure that you made the update according to our documentation from here -> https://tagdiv.com/update-newspaper-theme/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hello,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also if your thumbs look like this -> http://prntscr.com/ppzq7n -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!
Hi,
Setup is as per your requirements, I had already followed your guide. TagDiv Composer has been slow since it was first installed; straight install, only the required plugins, no child theme, cache cleared, latest WP, etc.
Can you help?
Hi,
Usually this is a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
From what I can see the mobile theme is still appearing on desktop version, this is usually a cache plugin conflict, please deactivate your it and check to see if this will still happen, also we recommend to use WP Super Cache plugin.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
TagDiv Composer is extremely slow to work with, even selecting elements on the page can take several seconds to populate content in the side panel. Sometimes the content won’t show until I click something else, wait, then click back on the item I want to edit. Even then, I might have to do that several times and wait 10-20s each time to see if anything happens. When I make changes, they also take a long time to show, alternatively the element lightens and hangs without updating the page. Sometimes the changes will save, sometimes it won’t.
When saving, occasionally the page saves quickly, as you’d expect, but the majority of the time it hangs, fails to save or saves in the background, while the Composer window hangs and needs to be reloaded. A 5 minute job can easily take 20+mins – very annoying and it gets progressively worse as the day goes on.
The issue is exactly the same on live as well as on my local server. As far as I know, everything is setup as per your requirements. At first I thought it was because I hadn’t activated WP Super Cache, which I was going to do once the site was complete, but it hasn’t made any difference.
Can you help?
Hi,
I see the problem, the menu seems to load in an unusual way before it snaps into position
– https://prnt.sc/pqne4r
Are you using any CSS or JS optimization plugins? Would it be possible to temporarily deactivate them, then clear the cache? Check if that solves the problem. Let me know.
Thanks
Hello,
I’m probably doing something wrong.
Please tell me, is it correct that there is no mobile editor for posts, but for pages it is?
page – https://prnt.sc/pqgxvo
post – https://prnt.sc/pqgyec
I think that the mobile editor should be at the post and the page.
if I enable or disable the mobile theme for the post, nothing changes
If I disabled the mobile theme for the page, I expected it to be like this:
https://prnt.sc/pqh02v – https://prnt.sc/pqh0kt
But I have like this: https://prnt.sc/pqh1jf
I already buy two news paper9, but I still could not understand how it works:)
I disabled all plugins, but that did not help.
The site is not cached yet as it is under construction.
Please help me, what am I doing wrong?
I am finding it impossible to change the font setting for the date of posts on the homepage, on the category pages, and in the mega menu. I have tried changing the settings in the block via TD editor and globally via the theme panel but the change does not take effect. On posts it is fine.
The setting is being over-ridden by another setting somewhere. After clearing caches I can see it briefly show the desired font before changing to the default font.
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you clear all cache and you do not have any plugin conflict.
Thank you!
Hi,
Please provide me a link where I can inspect this problem.
Also please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also if your thumbs look like this -> http://prntscr.com/ppzq7n -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!
Hi,
Unfortunately I can not check that post or any post because your website is not clickable -> http://prntscr.com/pq00jd I think that this is a plugin conflict, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi! I’m having a problem with the newspaper theme. After installing the Life News Pro demo there is now a grey bar underneath the main menu on every blog post. I tried getting rid of it by playing around with the setting on ‘edit template’ but nothing worked:(
I even tried deleting the whole newspaper theme and reinstalling it, but this didn’t work either. And of course, I also cleared cache and deleted cookies and all that stuff.
It also seems that this grey bar is only on Chrome visible because it doesn’t appear on Safari.
Take a look at the image to see what I mean: 
…or go directly to a blog post to see the grey bar:
I would really appreciate it A LOT if you could help me get rid of this annoying grey bar.
Thank in advance,
Bogdan
Hi,
From what I can see in your screenshot, there is a problem, the block 14 need to be like this -> http://prntscr.com/ppzpc9 please make sure that you do not have a plugin conflict with untested plugins or some custom code, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also if your thumbs look like this -> http://prntscr.com/ppzq7n -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!
Hi,
I’ve tried to check your website, unfortunately, I do not have access to it -> http://prntscr.com/ppzccc
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
