- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please check if after de-activating your plugins your errors dissapear.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Form what I can see for me the ads appear on all posts that ave checked http://prntscr.com/opfmyr but I so that you have some errors in console http://prntscr.com/opfmyr maybe those provide the problem you are facing.
Please make sure that you don’t have a plugin conflict, please deactivate all non theme plugins and let only those that have the “tagDiv” text in name, after that make sure that all cache is clear and try again.
Thank you!
Hi,
I think that is is happen because f the WPBakery plugin.
Please make sure that you don’t have a plugin conflict, please deactivate all non theme plugins and let only those that have the “tagDiv” text in name, after that make sure that all cache is clear and try again.
Thank you!
Hi,
1. Yes, this is the way is support to work, not all elements from cloud are templates, some of them are pages.
2. Also for more control over the thumbs on blocks I suggest to use flex blocks -> http://prntscr.com/opfba1
3. Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If the problem persist, please provide some screenshots with this problem.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
I can see the bug now too.
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please disable all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem persists, please provide some useful screenshots with the problem so we can take a closer look at it. Also, you can email us to contact@tagdiv.com with your log-in information (wp-admin) for more further investigations.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
Hi there,
Whatever I update on the Theme Panel (such as not showing author or author box, or uploading a logo), nothing happens in the front end. I do click Save Settings. And I do reset cache etc.
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi Calin,
I use the plugin “WP Super Cache” which is recommended and compatible, according to Tagdiv.
I think you should make sure that it is actually compatible with the mobile theme, especially if the plugin is set as described here. https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you for your understanding!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please make sure that after you disable the mobile theme from the homepage you clear all cache.
-> http://prntscr.com/oowsrf’
Also you’ll need to keep the Gutenberg active, in this way that option will not be remove.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
This option is appearing only on Gutenberg editor, if you do not use it, is not from that is from your cache plugin or a plugin that have cache.
Thank you for your understanding!
WP Super Cache not support “Persistent Object Cache”, while AMP work best with Persistent Object Cache, please consider to test another cache for best result
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
That link of code is in wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes/td_block_text_with_title.php -> http://prntscr.com/oolrce
Thank you!
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please read this guide for file permissions: https://codex.wordpress.org/Changing_File_Permissions
Thank you!
Hi,
Please notice that the speed of your website depends on how well your site is optimized.
Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Thank you!
Hi,
Please notice that the Litespeed cache plugin was not tested with our theme, therefore we can not say if this is working correctly or not with our theme.
We recommend to use the WP Super Cache Plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you for your understanding!
Hi,
Please check to see if the new option to show the responsive version is activate http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/
If the problem is still there please deactivate all cache plugins and non theme plugins and check again.
Let me know the results!
Thank you!
Hi,
1. There should be import the how contact page like this http://prntscr.com/oojyx6
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
2. If you want to change the background image you’ll need to check on the row, in css tab http://prntscr.com/oojz6k
3. Install WP Forms plugins http://prntscr.com/ook02e create a form copy the code for embed -> http://prntscr.com/ook28i and set it in the contact page http://prntscr.com/ook3gc -> http://prntscr.com/ook3un
Thank you!