- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hi,
Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CND files, remove all of the untested plugins and check the results.
Thanks for your understanding!
Hi,
I test again your website and indeed sometimes the infinite load do not work, is possible that some plugins to interfere with the theme.
Please make a test and disable all plugins that are non theme, clear all cache and try on mobile to see if the problem persist.
Let me know the results.
Hello erval,
The problem could be the memory cache! Did you have cleared this? If not, try to do it and check after the results.
Thanks for your understanding!
Hi,
Please make sure that the theme plugins are updated and activated
Also please make sure that you clear all cache, and if your image are not showing please deactivate lazyload
Most important, please be sure to check the updated theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Thank you.
So there are problems with the lazyload despite clearing all caches including browser cache? I see it is disabled at the moment on your website.
Does the issue with the composer happen only for the homepage? What if you try it on a new page?
If you create or import a cloud post template it should appear in the general post template as well as in the single post edit screen
– https://www.screencast.com/t/JwpYwbia
– https://www.screencast.com/t/c8VaatOks
We could take a look if you can provide admin login at contact@tagdiv.com as well as cPanel or FTP if possible. Mention in the email how we can recreate the problems exactly.
Hi,
Here is how I see your website -> https://www.screencast.com/t/VXhfZhVTxUr
Please make sure that you clear all cache (browser/host …), and if your image are still not showing please deactivate lazyload
https://www.screencast.com/t/bF11qPbEo
Thank you.
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Please make some tests activate only the theme plugins, clear all cache and try again, if the problem persist please change the theme with a default theme and see if the problem persist.
If the problem is still there please send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.
Thank you for your understanding.
Hi,
Please check if the comments levels deep is set
https://www.screencast.com/t/AK2dRnfetab
https://www.screencast.com/t/Z7lY8YhL
Also it can be a plugin conflict, try to deactivate all plugins, clear all cache and try again.
Let me know the results.
Hello,
At the moment, please leave this lazy load disabled, clear all the caches and check the results. We know the problem and we will do our best to fix this inconvenience, sorry!
Thanks for your understanding!
Hi,
That is quite an an old theme version from which you are updating. Here you can find a changelog for each theme update, to see what has been modified, new features etc
– https://themeforest.net/item/newspaper/5489609 (bottom of the page).
Update guide if necessary here – https://forum.tagdiv.com/how-to-update-the-theme-2/
That error you mention is in most cases related to insufficient memory
– https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
The theme requirements guide has been updated as well, please check it carefully and if necessary ask your hosting provider to increase the values of the parameters mentioned in it
– https://forum.tagdiv.com/requirements-for-newspaper/
For the WP memory we recommend a value of 256M.
After the update, deactivate/delete all the old theme plugins and install the new ones from the theme package plugins folder.
As a side note, the tagDiv composer will be automatically installed and activated after you update the theme. This composer could interfere with specific WPBakery elements or layouts. If that is the case, please disable it.
Also update WPBakery to the latest version if you use it (theme package contains version 5.6)
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The option to edit pages with WPBakery should appear same as before
– https://www.screencast.com/t/ag8uBzu2Hzx
– https://www.screencast.com/t/JhLAoUdzm
After you update clear all the website caches, CDN, browser cache. Let us know if you have problems.
Thanks
On my site La iglesia de Dios I am having an Epic issue with Instagram.
It is not loading correctly using this account: igldediospanama. But everything loads correctly on this account: profitdaylight.
So profitdaylight is on a sidebar, but even if I put igldediospanama images there appear messed up. And when I put profitdaylight in the footer, everything is OK.
I tought it was the size of the images so I resized one to 600 X 300 (the last image on igldediospanama).
But there is where I confirmed that I have another problem: It is not pulling all my IG images, no matter what.
I have cleared super cache as suggested in this forum post and it doesnt work.
I logged out and back in, I restart my mobile, I cleared cache on the browser itself on my computer (but error appears on Chrome and on Explorer).
If you go into igldediospanama you will see an image with Windows 98 and another one with a rainbow. They dont appear no matter what.
And other images that I deleted from IG are still apearing when I open the website on my computer, no matter how much cache I have cleared.
If it is a matter of riziging, I can do it, but it is not even pulling in the last resized image you see on Instagram (one with a Cross and somebody kneeling down infront)
Hi, I tried few cache plugins on my website and none of them are detected by theme, whats going on? I use SG Cache and WP Rocket
Hello again,
I guess you didn’t read my message carefully?? As I’ve mentioned before I’m not using any plugin except the recommended ones. Here is my message again:
I’m using speedbooster plugin to eliminate render blocking. Google Pagespeed Insights was showing two things related to “Eliminate Render Blocking” which are: 1)td-plugin-multi-purpose and 2)google-fonts-style. Then I’ve followed your speedbooster guide to fix these 2 things and everything worked fine. In other words, there were no problem related to the “Eliminate Render Blocking” on Google PageSpeed Insights anymore.
Everything was fine until I activated tagDiv CloudLibrary. After activating tagDiv CloudLibrary, PageSpeed Insight has started to shown the 2 things that I’ve previously fixed (td-plugin-multi-purpose, google-fonts-style) and also started to shown a new thing: tdb_front_style (which is related to the tagDiv CloudLibrary) for “Eliminate Render Blocking”. And whatever I do, I can’t fix it. In other words, even though SpeedBooster plugin seems active in system status, it can’t do it’s job when I activated CloudLibrary. In order to make sure about this situation, I deactivated the tagDiv CloudLibrary and PageSpeed Insight immediately stopped giving any warnings related to “Eliminate Render Blocking”.
What I don’t understand is how can tagDiv SpeedBooster plugin could stop working while it is active ?
Can you please help me ?
Ps: There is no extra plugins in my website. Plugins that I use : tagDiv Cloud Library, tagDiv Composer, tagDiv Social Counter, tagDiv Speed Booster, WP Super Cache
Thanks for your response earlier. Update: I have “purged CDN” files via WP Super Cache plugin, I have DELETED the image (Voice logos) from my media library and the darn image is STILL overriding my image that I assigned in the Theme Panel.
Please advise, thank you!
Hi,
Update the theme to the latest version of it. Install it via FTP way, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.
Let us know how it goes!
Thanks.
Hi,
After more further deeper investigations, it seems that problem regarding displaying of images happen due to memory caches. First of all, please remove all of the untested plugins and then, clear all of the caches (browser cache, hosting/server cache, purge CDN files if you are using something like this) and then, check the results.
I have checked your website and the images seem to works as expected.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello,
1)Try to press the CTRL+SHIFT+R and the option will be available. It’s a caching problem.
2)You should use the Cloud Template Library to customize your category and tag pages because using this plugin you can add the Ad Box everywhere you want on the page.
3)You should use the theme core files and change the position of your ads. If you are not aware of the steps which are needed to take, in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
4)After more further deeper investigations, it seems that problem regarding displaying of images happen due to memory caches. First of all, please remove all of the untested plugins and then, clear all of the caches (browser cache, hosting/server cache, purge CDN files if you are using something like this) and then, check the results.
5)Clear all the caches, purge CDN files and check the results. If the problem is still there, please provide your website URL so I will be able to provide a more accurate response.
Thanks.
Clearing browser cache didn’t work. 🙁
If the problem persists even after clearing all caching (browser cache, website cache, CDN etc) you could investigate plugins as well. Ultimately disable the theme lazyload for the time being, in the theme panel.
Please let us know if you should find anything that can help in our investigation.
@mscgluk The out of memory error would mean there is not enough memory, we recommend the values mentioned in the requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
Hi,
Please clear all cache ( browser/host …) and try again, also please try with other browser .
For me your website look correct ( in chrome browser )
https://www.screencast.com/t/k8ntSd2TD5T
Thank you.
Hi,
So the options to choose the socials for sharing are missing in the theme panel? Only Facebook is displayed?
They should be like this – https://www.screencast.com/t/dcf3I5rtEW
How does the theme panel look in your case? Try to force refresh the page in the browser, see what happens (Ctrl+Shift+R), could be a browser cache issue.
If I misunderstand please correct me.
Thanks
Hi,
Please check the elements from WPBakery Composer
https://www.screencast.com/t/OtWEKHgFD
Also please deactivate all plugins that are non theme, clear all cache and try again.
If the problem persist please provide some screenshot.
Thank you for your understanding.
Hi,
I see the problem, some of the images are not loading it seems. In the footer the images are displayed.
Try to access the super cache settings in the WordPress dashboard and clear the cache. Then check if the images appear.
Thanks
Hi,
After more further deeper investigations, it seems that problem regarding displaying of images happen due to memory caches. First of all, please remove all of the untested plugins and then, clear all of the caches (browser cache, hosting/server cache, purge CDN files if you are using something like this) and then, check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi,
Please make a test and disable all non theme plugins, clear all cache and try again, some plugins may not be compatible with the theme.
Thank you.
