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I know Facebook is forcing all applications to be reviewed and approved by August 31. I would like to know how this impacts the Social Counters. I was doing maintenance today and noticed that none of the counters reflect what is on the host sites. Specifically Instagram is off my hundreds. Even after doing a cache purge. Knowing that Facebook is forcing Application review and Approval, I felt I might look to upgrade to 8.8 but I am so freaking gun-shy after the absolute fiasco of upgrading to version 8. It took me a month to get my site back up after that mess.I am running 8.7.2 and don’t have days to spend to get things up and running if this 8.8 upgrade is as big a mess. What fixes or improvements are in 8.8? Does it address any of the Facebook changes that have come and are coming? Is there a link guiding through the process of updating to 8.8?
Hello AjitSirohi,
I have checked your website and I saw that you are using a lot of untested plugins and saw that you are a lot of elements which do not come from our theme, sorry! Try to remove all of the untested plugins, clear all the caches and check the results. So, if you are referring to this header of your block, all of them seems to be centered -> https://www.screencast.com/t/oNtZITKvbvm
Thanks for your understanding!
I was able to solve by installing the plugin “WP Fastest Cache”
Hi Totelae,
Where is the drop down filter button for your category filter? Did you have disabled it? Clear all the caches and check the results.
Thanks for the message!
Thanks, Simion. It worked. It was probably the cache. I must put on record the superb quality of service that you have provided. With patience and examples. Just great work.
Hello cyberking,
Please ensure that your caches have been cleared, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Also, provide the CPanel access for more further investigations. Copy/paste the link to this conversation so we can quickly identify you.
Thanks for your understanding!
Hi,
Probably just a cache or CDN issue. Clear all if you did not already, as well as browser cache. Also if you have a child theme deactivate it as a quick test. Maybe you modified theme files in the child theme, and those are causing the problem with the new theme version.
Thanks
I agree with Lecache. I would be grateful for this option.
Or you could create a block with category listing in the form of thumbnails from the featured images from the last posts in the category (i’m trying to create a photoblog on the Newspaper theme).
This is interesting.
Even we are facing this problem on our all sites using Newspaper theme.
Earlier we thought it’s happening because of cache so we discussed this with our host team on investigation they found nothing that affecting ads.
They suggest me to contact Adsense team, and I got the same reply (code is modified) from AdSense team.
But more interesting thing is, we are facing this only on Google Chrome browser.
Hello TFM,
I’m sorry to hear this from you! Notice that we are here to help you! First of all, please make sure that your theme installing was made via FTP way, according to the following documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Check your system status requirements to be increased according to the following useful guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/requirements-for-newspaper/ Remove all of your old plugins and then install them from the theme’s packet, remove all of the untested plugins, clear all the caches and check the results. We recommend being active only TD Composer without Visual Composer to avoid problems.
Also, if the problem is still there, please let us know and also, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can investigate it closer this case.
Hope this helps!
Thanks for your understanding!
Hello maddievararu,
Make sure that you are using the latest version of the theme, remove all of the untested plugins, clear all the caches and check the results. Also, make sure that your system status parameters are correctly increased according to the following useful guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, please notice that if your problem is still there, I need to check your website.
Thanks for your understanding!
Yes, you are right – there is no WP editor options and if I add new Text Element and type plain text there – after closing editor window, the text is not saved.
I tried all your recommendations:
1. Cleaned cache – Chrome = More Tools = Clear browsing data
2. I don’t use CDN
3. Pressed Ctrl+Shift+R on editing page
But the result is the same. The element doesn’t work (((
See screen cast of the bug on newly created page – https://drive.google.com/file/d/10ZEqFkdVR-hX_452dMIWh1mxmvloLKre/view
Hi,
Seems that also you are missing all the WordPress editor options
– https://www.screencast.com/t/ZY0faKZPtO
Does the issue happen in a new page or only for that page? try to clear all the caching you have, also CDN if you use that. Clear the browser cache or force refresh the page when editing (Ctrl+Shift+R). Let us know.
Hello Soeren91,
Ensure that your thumbnails are enabled from Theme Thumbs from here -> https://forum.tagdiv.com/theme-thumbs/ Also, try to regenerate them using the Force Regenerate plugin and Thumbnail Regenerate, clear all the caches and check the results.
Thanks for your understanding!
Hello;
My site load speed is very low, even though I have applied recommended cache settings and image optimizations by tagdiv. I got contact with the server and they told me there was an optimization problem on the theme. It is said that there are mistakes like in the image below. How can I increase page load speed? I also updated verison 8.8.2. Do I have theme based problem ?
Note: The page load speed is constantly changing. Although the hits do not change in the daytime, the loading time varies between 15 and 5 seconds.
İmage: https://prnt.sc/k277p7
Hi,
@dvolatility Search for this code in the theme minified js file
tdTrendingNow.tdTrendingNowChangeText([a,"left"],!0)},3E3
– https://www.screencast.com/t/TcRiKebNES
Change the value in each of the results. Then check the results, maybe force refresh the page and clear cache.
Thanks
Hello henrychacon,
I have checked your website and your Ads seems to be correctly loaded at your site, as you can see here -> https://www.screencast.com/t/Zvsfg5TqW Do you are using the AdBlocker? Make sure if it is disabled, clear all the caches and check the results.
Thanks for your understanding!
Hello again,
I deactivated all plugins except TagDiv Composer but nothing happened. In Firefox the save icon disappears while in Chrome it keeps spinning but it doesn’t save. I checked the system resources and they are better than the ones recommended. I also deleted all cache. I’m in a loss here. Nothing seems to work. The only thing that may help you is that when I edit the front page with TagDiv composer, I see a message that the page was not created with TagDiv Composer. Any other ideas?
Nick
Hello tanose,
I have checked a post from your website and the Ads seems to work as expected, as you can see here -> https://www.screencast.com/t/gAaRMz5ADrg Where is the problem? Also, you should remove all of the untested plugins, clear all the caches, purge CDN files and check the results.
Thanks for the message!
Hello George,
Remove all of the untested plugins, purge CDN file, clear all the caches and check the results. If the problem is still there you should make a new install to another sub-domain for testing and use only the requested plugins and check the results. Also, you should check if your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thanks for your understanding!
Hi,
Please try to deactivate all your plugins except theme plugins and try again. Check if the same happens.
If there is still a problem, try to switch if possible to a default WordPress theme and try again to a a new post. Also what PHP version are you using? Are you using any caching? try to disable it and clear the cache, try again after this.
Hello aliceadenise,
Please notice that our theme works as expected if it was correctly installed. Please try again and install the theme via FTP way, clear all the caches and check the result. For more information, please check our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
After this, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we further investigate it closer your setup page.
Thanks for your understanding!
Hi jksmith,
Please update the theme to the latest version of it which is 8.8.2 via FTP way, clear all the caches and check the results. Before theme updating, we strongly recommend doing a full backup to your database to avoid losing all of your data. Also, if you are using some untested plugins, try to disable all of these, clear all the caches and check the results.
Thanks for your understanding!
Hello,
The logo is there but seems to get hidden with a css as it appears for a brief second.
Please check your custom css or plugins.
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
