Search Results for 'cache'

Hello by1411,

Try to re-save your permalinks, clear all the caches and check the results.

Thanks for the message!

Hello iblyshc1,

Please try to reinstall your theme via FTP way according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ because this is the surest method in this regard. Clear all the caches and check the results.

Thanks for your understanding!

Hi,

That might be a caching issue. Try clearing the cache and check again. Also check if the cache is configured according to this guide
– https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hi,

Please check and see if the caching plugin and CDN are configured as mentioned in these guides
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
Then test again, and check if everything works properly.

Thanks

Hi,

If the ad codes are correct the theme will display them accordingly. Please note that there could be a delay according to Google, before the Adsense ads will display
– https://support.google.com/adsense/answer/76228?hl=en
That may be the case, you could wait for a while and check the results. Try clearing any installed cache as well. Also make sure that the ads are not disabled in the theme panel. The settings should be like this in order to display the ad
– https://www.screencast.com/t/1QrqZVtA

Thanks

Hello sv,

I have inspected your website and I saw that you are using some untested plugins which can break the theme layout, like these -> https://www.screencast.com/t/CKQLH3R9k Notice that the first step in debugging on WordPress is to disable all of these and leave just only the plugins that come bundled with the theme core files and rule out any conflicting plugins. If the problem will persist after this, you should try with a fresh install from scratch, clear all the caches and check the results.

Thanks for the message!

Hi,

That was a design choice for that particular demo. The author name, date and comment count are not displayed on modules in the Say What demo.
If you would like to make them display, you could remove this code from the demo stylesheet
– https://www.screencast.com/t/uuQykuLe
Then the post meta will be displayed normally on modules, if enabled in the theme panel
– https://www.screencast.com/t/mDs7I7pt7p
– https://www.screencast.com/t/Rz4RkI2g
Maybe try clearing the cache after making the modification just in case, if you have caching installed.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello awoodhams,

Try to add the !important tag next to the value of this property and in that way you add more priority to your code and it will work as expected. Clear all the caches and check the results.

.vc_tta-title-text{
font-size:14px!important;
color:red!important;
}

Thanks for your understanding!

ello,

We know of 3 possible causes for this issue.
1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.

Thank you!

Hello mikyasferhat,

After this, please ensure that your system status parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results.

Thanks for the message!

Hello msimktg,

Do you have cleared all of your caches after this? Also, I suggest you make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and use only the tested plugins if you want to achieve good theme results. Please keep in mind that theme mega menu works and expected and if it used according to our documentation, you cannot get any errors with it, sorry!

Hope this helps and let us know how it goes after you will follow my above advice.

Thanks for the message!

Hello,

The only tested and recommended plugins to use with our theme are these ones:

Tested Plugins:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Thanks.

Hello,

We know of 3 possible causes for this issue.
1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.

Thank you!

@mdeleon
That is not a similar issue. You are facing a totally different issue. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

And please open a new topic if you have any further questions.

Thank you!

Hello,

We know of 3 possible causes for this issue.
1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.

Thank you!

Hi,

That should not happen, and it means something is not functioning as it should. The mobile version should only be displayed on mobile, that is the way it was designed. This issue happens only when conflicts happen between plugins or with some caching plugins.
Making the mobile version display on desktop is not possible on demand. It would require major changes in the theme even if it were.
It would be best if you would try and use the theme properly, for the best results. Try using this caching plugin instead
– https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks