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Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
hi,
1. I have some problems with your td-speed-booster plugin version 4.5 does not work with plugins Cache Enabler and WP CDN Rewrite. Creating gaps post to google and GoogleNews.
I also tried Wp Super Cache, but caused a website blocking.
I want to bring in the footer deguenti file:
https://fonts.googleapis.com/css?family=Open+Sans%3A300%2C400%2C600%2C700&ver=4.7.2
https://static.site.com/wp-content/plugins/js_composer/assets/css/js_composer.min.css
https://static.site.com/wp-content/themes/Newsmag/style.css
https://static.site.com/wp-content/themes/Newsmag/js/tagdiv_theme.js
With your plugin could do it, I would need a code to be entered in the file function.php
otherwise you will have another solution with another plugin ??
2. Then another question, I can minimize the following files, on the advice of google speed, or cause errors:
/wp-content/themes/Newsmag/style.css
/wp-content/themes/Newsmag/js/tagdiv_theme.js
I look forward to new about and do not tell me I need a technician, otherwise return thema and I turn to others and make you a bad publicity.
Also use wp super cache plugin see documentation here how to setup.
Don’t know if thats normal…
Use cloudflare cdn to reduce server load. Free plan is good.
Use Cloudflare page rule to cache everything of your website including html. (Google how)
Use cloudguard plugin to prevent server resource usage by stopping requests to server from hack bots at login page.
Be advised that plugins such as wordfence use high resources for scanning your website.
Hello!
Recently server load began to increase. I don`t know why does that happen and tried to deactivate plugins that I use (except those that are necessary for newspaper theme) but nothing changed.
I dont know coding so it is difficult for me to understand whats happening but during reading of google I saw a plugin called “Query Monitor”. I instulled it and loaded disserent posts to see the result. The main thing that I see is that there are too many queries to
update_meta_cache()
wp-includes/meta.php:826
and some other files.(pls., see the screen)
https://www.screencast.com/t/WYeeSaEB7z6
I don`t think that is normal. Please, can you give me some advices?
Thanks.
It’s not an issue with the theme, I changed my site over to SSL during the week and it all works fine. Did you do a search and replace of all the old http to the new https?
Follow the steps in this guide, it’s one of the best I have seen https://www.keycdn.com/blog/http-to-https/
Make sure you have cleared all web, CDN and browser caches as well.
When I try to add WP Super Cache I get this message:
This plugin is not allowed on our system due to performance, security, or compatibility…
Is that because my host (Go Daddy) does not allow it?
Hello,
but in previous messages you have told me to disable wp super cache!
“As for the mobile issue, If you are using wp super cache please note there is a problem in the plugin causing a bit of an issue. Please check this topic: https://forum.tagdiv.com/topic/mobile-theme-problems-3/”
Thanks
Hello
The code which I gave you above seems to work as properly on my side as you can see here -> https://www.screencast.com/t/VNm876u62 The code will be applied for all of your paragraphs. Try to clear all your caches and chek the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello Juanjo-LAVOZ,
I have checked your console and I saw that you have some js errors through it, as you can see here -> https://www.screencast.com/t/iGXj9MoHLu4u Also, I checked your source page and I saw that you are using a lot of untested plugins which can interact with the theme core files and cause a lot of unknown issues. You should disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugin that come bundled with the theme packet and rule out any conflicting plugins.
Thanks for your understanding!
Hello cjsantos,
I have tested your Facebook page and I saw that it is not a public page and that’s why you bring 0 results. You should make your page to be public, clear all your caches and check the results.
Thanks for your understanding!
Hello Gaurav,
These are two different things and it is not needed to be used altogether. The WP Super Cache is needed to be used because gives a more page speed at your website. Also, if the CDN will be used, you will increase the page speed of your website.
Thanks for your understanding!
Hello skoja,
First of all, please ensure that your system status parameters are higher increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if the problem is still there, please provide your website URL and also, some useful screenshots with your issue. If you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello,
Please disable any at all cache provided by the host and use wp super cache and these settings because these are the recommended settings in our theme:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello ramspeed,
Clear all your caches, purge CDN files and check the results.
Thanks for the message!
Hello EmaO,
To be safe, please try to make a full backup to your database, delete the old theme and install it again via FTP with only required plugins which come bundled with the theme packet. Notice that the theme should have to work as properly in default state because it was tested and until now we have not encountered any bad reports in this regard, sorry! Try to make a new fresh install, clear all your caches, purge CDN files if you are using the CDN system and check the result. For more information about FTP way, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello,
1. Our theme requires featured images in order to display a thumbnail on the homepage and other blocks. I’m not sure what plugin you used for this but it could not be compatible with the theme
2. Please provide a link to your site so I can inspect it
3. I’m not sure what Sppe Boasting is. Is it the speedbooster maybe? Please use this guide in order to see how speedbooster works: https://forum.tagdiv.com/how-to-make-the-site-faster/ – https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
4. Hi,
Sorry but the tested and recommended plugin to use with our theme is wp super cache. That is why we only provide settings for it: https://forum.tagdiv.com/cache-plugin-install-and-configure/
5. In order to move the post views to the bottom of the post you must access each of the post template files and move the post view code further to the bottom of the file: https://www.screencast.com/t/XIB9wqAPY
each post style has it’s own file
6. Please use this guide: https://forum.tagdiv.com/the-child-theme-support-tutorial/
7. Sorry but we have no official method for instant articles. There is this topic where some of our users discuss the issues presented using the FBIA: https://forum.tagdiv.com/topic/newsmag-media-elements-incompatible-with-facebook-instant-articles/
8. Yes there is. Please use this link and select the different blocks from the ‘menu’: http://demo.tagdiv.com/newspaper/block-1/
9. Unfortunately you will have to use a plugin for that.
here are a few:
https://ru.wordpress.org/plugins/wordpress-social-login/
https://ru.wordpress.org/plugins/super-socializer/
https://ru.wordpress.org/plugins/nextend-facebook-connect/
Unfortunately these are not tested so they could require further customization to work properly with our theme especially our custom login modal.
10. Here is an unofficial guide I made: https://forum.tagdiv.com/topic/facebook-comments-2/
Thank you!
I am not using a CDN such as CloudFlare. Is it still advisable to use WP super cache? Or its of no use without CDN?
Hello ChRoM,
Please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response. First of all, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Thanks for the message!
I removed wp super cache.
The problem with the big grid display, coming from my phone, today I did a test with another phone and was fine.
The facebook counter has been updated.
They remain, however, of the banner display problems, from mobile. As for the bars of social networks, sometimes they appear and sometimes remains is the empty space. …. Would seem to problems related to cache, currently use some cache made available by the hosting provider … (I always used on all sites and I’ve never had any problems)
Thank you
Hello,
A blank screen is an indication of a PHP error, so try setting WP_DEBUG to true in your wp-config.php file, to see if any error shows up
Alternatively you can disable plugins and clear cache and see if the problem is still there. There could be a plugin conflict going on.
A child theme can also provide such an error so please try to switch to the main theme.
Thank you!
Hello rudiamirudin,
Most likely, you have some cache on your dedicated server. You should consult your hosting provider and request to clear all server cache, CDN and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.
Thanks for the message!
