- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hello,
You can first try to disable all plugins except visual composer, clear cache and rest cdn files if you use it. This will rule out a plugin conflict. Not all plugins work with our theme. If you have a child theme, make sure you switch to the main theme to see if there is no custom code in there affecting the front-end.
let us know how it goes.
Thank you!
Hello seifdine,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out the conflicting pluigns. Also, please try to clear the server cache if you have it or if you do not know about this, please request to your hosting provider. Also, if you are using the CDN system, purge all the files and test it again. Usually, these types of problems come from these causes.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello,
The colors should work as expected. Please check other settings in the theme panel and see if they also do not work.
If you use wordfence, please set the firewall to learning mode. If you don;t please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also if you use a child theme, please switch to the main theme to rule out any custom code affecting the theme panel.
Let us know how it goes.
Thank you!
Hello,
Unfortunately w3 total cache is not recommended with our themes. I provided the caching settings for you in the other topic but you need to use wp super cache not w3 total cache.
Thank you!
Exactly how do you comment out code? Is this it? Please don’t screenshot – send me something I can copy and paste. Thanks.
<?php // the_content(Continue Reading…); ?>
private $allowed_plugins = array(
‘bbpress/bbpress.php’,
‘contact-form-7/wp-contact-form-7.php’,
‘jetpack/jetpack.php’,
‘js_composer/js_composer.php’,
‘td-speed-booster/td-speed-booster.php’,
‘font-awesome-4-menus/n9m-font-awesome-4.php’,
‘wordpress-seo/wp-seo.php’,
‘wp-user-avatar/wp-user-avatar.php’,
‘td-social-counter/td-social-counter.php’,
‘wp-super-cache/wp-cache.php’,
‘woocommerce/woocommerce.php’,
‘td-mobile-plugin/td-mobile-plugin.php’,
);
Hello,
It’s nothing strange at all. We do not recommend any minification options coming from plugins. W3 total cache is known to cause issues with our theme so if you can, please switch to wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ as for the minification, we only recommend cloudflare: https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
Hello,
The page-level ad needs a custom implementation as this topic suggests: https://forum.tagdiv.com/topic/page-level-ads-problems/ however if you use the mobile theme you need to implement it in the mobile header.php as it;s a different file. We have not tested the page-level ads with our theme so I cannot say for sure they will actually work in the mobile theme. This fluctuation you mention could be the result of another issue that affects wp super cache and the latest version of wordpress: https://forum.tagdiv.com/topic/mobile-theme-does-not-work-properly/
Pleas provide an example of what type of ad is in the article inline ad spot and provide a link to your site so we can inspect it.
Thank you!
If you have one set in the category and the post is left to default, it will grab the one from the primary category: https://forum.tagdiv.com/primary-category/ if you select a custom one for a post it will show that one, not the one from the category. but if you use cache, it will have to be cleared as the other sidebar could be served through the cache until it clears. you set a custom sidebar on the post itsel;f. the blog and post template is the last one in the hierarchy. If you want a custom sidebar on a specific post, add it to the post itself in post edit.
Thank you!
Now it works, I removed the cache. You can delet my post with my website url?
Support and immediate help… are two of the reasons this theme has become so popular in recent months. I would like to request the theme developers and coders to share the ideal w3 total cache settings for Tagdiv Newspaper theme. It will be of a great help for the New as well as existing customers like me.
I’m going through a strange situation. Whenever I try to minify the codes through W3 total cache. Images Go Missing. Please help with the solution !
Hello DeRothschild,
Unfortunately, our mobile theme has not been designed to be modified from the Theme panel, sorry! Please notice that this plugin has been made to have a simplistic structure just to be more useful to use and very fast. If you want to develop this plugin, you will have to alter the code from the front-page.php core file from this -> http://screencast.com/t/3kKOhca2a Please notice that is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
All the custom CSS which you want to be applied for your Mobile Theme you should add in this area, here -> http://screencast.com/t/HJtxRLlkoDR If you have a caching plugin, in order to achieve best results, try to clear all of your caches and test it again.
Thanks for your understanding!
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also if you have a child theme, try to switch to the main theme to see if the problem does not originate from there.
Let us know how it goes.
Thank you!
Hi Andrei,
It should be possible to cache te response and refresh like every hour. Looking into the code I can see there is some sort of caching mechanism built into the widget but it doesn’t seem to work. We’ve switched to another plugin for Instagram support which seem to work better in terms of caching the response.
So our problem is resolved for now using the plugin ‘WP Instagram Widget’ and adding some custom styling to recreate the layout your widget has, but I still feel like this is a bug that should be resolved in Newspaper as it would be so much nicer not to have to use an additional plugin for this 🙂
Regards
Hello T-Jam,
Please ensure that you have right set your Social Counter (Facebook account) according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ Try to clear all your caches and test it again.
If your problem is still there after this and if you need more guidance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please provide the link of this topic so we can easily identify you.
Thanks for your understanding!
Hello,
Please disable all plugins except visual composer. clear cache and reset cnd files if you use it. Also if you have wordfence please set the firewall on learning mode as it will affect the theme panel even if the plugin is disabled.
let us know how it goes.
Thank you!
hi,
is there a performance/slowness correspondence based on grids number that I put in a page?
look at the snapshot: https://snag.gy/Vl0UwZ.jpg
well, that page is very slow in loading no matter what kind of cache/cdn/whatevertrick I use.
am I missing something here?
thank you
Hello Piyush Bandi,
Please ignore this message and try to install only the plugins that come bundled with our theme, clear all caches and check the results. Please notice that all the plugins which come with the theme have the own licence and must not buy anything.
Thank you for your understanding!
Hi
I am not sure why this happens as we didn’t received a similar report so far. Try to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Let us know how it goes.
Thanks!
Hi
I’ve checked your site and found a js error in browser console: http://screencast.com/t/mKJlLjnNO3SD Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also try to deactivate all plugin except Visual; Composer, clear all caches then test the site again.
Let us know how it goes.
Thanks!
Hi
I’ve tested the indicated solution on my side and works fine. Make sure you clear all caches after you add the code then test the site again.
Thanks!
Hello,
Please disable all plugins except visual composer, clear cache and reset cnd files if you use it. THis is most likely a plugin conflict.
Also if you use a child theme please switch to the main theme in order to rule out any custom code that might affect the pagination. Also if you have any custom code in the theme panel-> custom code boixes, please remove it (make a back-up) and test again.
Let us know how it goes.
Thank you!
Hello,
There seems to be an issue with wp super cache and the latest version of WP. Please follow this topic for a quick fix until they update the plugin: https://forum.tagdiv.com/topic/mobile-theme-does-not-work-properly/
Thank you!
Hello sniperetn,
1)Please ensure that you are using the latest version of Social Counter 4.1 in order to achieve best results with this counter, clear all your caches and test it again. If your problem is still there after this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your issue.
2)Please notice that this type of problem is not theme related. The theme only renders the ad code that is delivered by Google (Google Adsense). Please notice that the time of delivering is relative and might depend on most causes. I suggest contacting the Google Adsense, tell them the problem, because they should be able to provide a more accurate response in this regard.
Thanks for your understanding!
