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I cleared the cached both on tablets and in website plugin, but the issue is remained. I checked via different phones to make sure.
I’m talking about this web site — freesmi.by
Hi,
I tested this and translations work as expected : http://screencast.com/t/BWabuij4WkC – http://screencast.com/t/kBoEsy8FcF – http://screencast.com/t/KKf4sV4sd0G
Please try to clear your caches and check the translations again.
Thank you!
Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files. This should rule out a plugin conflict. Then check the instagram widget again.
Let us know how it goes.
Thank you!
Hi,
The blocks can be configured from block settings and a specific category can be set to it. Please try to filter just a specific category for a block or a sorting option to see if the block responds to the new settings. Also make sure you clear your cache as sometimes cache can affect any setting on your site.
You can also try to disable all plugins except visual composer, clear cache and reset cdn files in order to rule out a plugin conflict.
If you still have trouble with this, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the issue.
Thank you!
Hi,
It does take a bit of time for it to update as the counter is affected by cache. I have checked your site and it now shows your likes properly.
Thank you!
Hi,
if you test one of our posts from the demo: http://demo.tagdiv.com/newspaper/ you will see that no errors are being returns, so there is something on your end that is causing them The structure data tests all elements so if you removed the post author or date published or other elements, the test will detect that they are missing from your post and are required. Enable them from the theme panel and these errors will go away.
Also try to disable all plugins except visual composer, clear cache and reset cdn files. Then test again and compare the results.
Thank you!
Hi,
Maybe there is a plugin conflict somewhere affecting the sidebars so please disable all plugins except visual composer, clear cache and reset cdn files. Then test your sidebars again. If the problem is still there, send us an mail at contact@tagdiv.com and provide wp-admin so we can login and inspect the issue. Also include a link to this topic so we can identify you.
Thank you!
Hi,
Please check the overall count, not the 7 days sorting view count. The post_views_count is the one you should check as a reference. the 7days post count only counts from when you activated the sorting option and is a separate counter used for the sorting. That does not represent your total views. Also the post views are affected by cache so please use this option if you have a caching plugin: http://screencast.com/t/5H8PirlBt1p
Thank you!
Hi again Bogdan B!!
I’m sorry – you are absolutely correct: the issue was on my end.
The Safari AdBlocker Extension (by Eyeo) was causing the issue, even though it had been disabled! I emptied history, caches, etc via the ‘Develop’ menu but nothing worked.
– I remembered that months ago I installed the AdBlock Safari Extension (by Eyeo) for a short time to test it against a WordPress installation
– I uninstalled it after only a few minutes of usage
– But the uninstall didn’t work or complete properly
– only after reinstalling it and then uninstalling it did the Social Connector show up in Safari!
I use Google Chrome mostly and, oddly, the Chrome AdBlock extension doesn’t cause an issue with the Social Connector!!!!
I’m sorry I wasted your time. But I really REALLY appreciate that you stuck with me and pushed me to dig deeper.
Thanks again! You rock the most!
Peter
So I tried to reupload the theme and it failed because the “Destination Folder Already Exists”… How am I supposed to install the the theme “Update”? I’m on version 6.6.5. Should I expect that every time you do an update the theme is going to have these types of problems? Should I uninstall the previous version and then reinstall it from scratch? What do I do now?…
Also, I’m not an advanced user. You say “Clear all your caches”. You mean the browser cache? What “caches” exactly are you speaking about.
Hi
Visual Composer it’s tested an works fine. Make sure that you’re using V 4.11.2 of VC, clear all caches then test again. Here you can check our documentation for more detail about the update process: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Thanks!
Hi
Try to update Social Counter plugin to the version from this link: http://cdn.tagdiv.com/wp-content/uploads/2016/05/td-social-counter.zip then check if the error is still there.
I am not sure why this happens but it could be a problem caused by cache. Try to clear all caches after a new post it’s published then test again.
Thanks!
Hi Bogdan
I have cleared all the caches and the WP Super cache plugin configurations are set the same way as it is demonstrated in the documentation. But the weather widget still doesn’t work.
Hi,
Please try to deactivate all plugins excpt visual composer, clear cache and reset cdn files if you use it.
If you use the wordfence plugin, please set it to learning mode as it will block the theme panel settings as this topic suggests: https://forum.tagdiv.com/topic/cant-save-theme-settings/
Make sure you clear cache afterwards.
Let us know how it goes
Thank you!
Hi,
Please change your location and make sure you clear all your caches. Please use this guide to properly set your plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hi
My weather widget doesn’t work anymore. I’ve cleared the caches and still doesn’t work
What could it be?
Hello all,
Please try to update the theme to the latest version of it, Newspaper 7.1.1 and update all the required plugins to the latest version of them ->Visual Composer -> 4.11.2 and Social Counter -> 4.0 and then clear all your caches and check the results.
Thanks.
Hi
I’ve tried to send you an email but every time the process fails.
Try to update the social counter to the version here: http://cdn.tagdiv.com/wp-content/uploads/2016/05/td-social-counter.zip Just deactivate and delete current version you have it installed then install this one, clear all caches the test again.
Let us know how it goes.
Thanks!
Hi Catalin,
Thank you for your reply.
Unfortunately what you recommended does not solve the issue. Currently we don’t use any cache.
Please check:
1st image is before clicking,
2nd image is after clicking onto 22.8 Celsius.
Language is Hungarian.
Regards,
Balázs
Hello szedmaktom,
It seems to be a problem with the accepted language by this widget. So, please check our Translations section from the theme panel and check there what kind of languages are available for our theme, like this -> http://screencast.com/t/OA6itXIAUh and also, here -> http://screencast.com/t/0GWXmBxGHrl Try to clear all your caches and test it again.
Thanks for your understanding!
Hello iamkingsleyf,
The latest version of Newspaper now is 7.1.1. Please try to update it to this version and please ensure that all of these processes have been made them via FTP. Try to clear the cache server and test it again.
Hope this helps and let us know how it goes!
Thanks.
Hello Larshell,
I have checked your website and I saw that you are using a lot of untested plugins which could create this type of issue in the theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches (server cache), purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme is a complex one which has a lot of code lines. I suspect your problem that comes from these updated plugins which interfere with the code source of the theme and cause a lot of unknown issues through the theme. As you can see, our theme has the own tested plugin, like this -> http://screencast.com/t/VuUrLqFI1 with the theme working as properly.
Please try my advice and check the theme to the default state (only with bundled plugins) and see how it goes.
Thanks for your understanding!
Hello,
As far as we are aware of, this issue is not created by our theme as it was tested properly and no extra CPU load was present. I will however add this to our testing list and pass this information on to our development team for further testing so we can make sure the issue is not caused by our theme. Please allow us a bit of time to do so. Until such time, please optimize your own wordpress install by following this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
Please consider using a cache plugin. We recommend wp super cache.
Thank you!
Hello all,
Please notice that this type of feature was tested until releasing and now are working fine for my side. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
If you need further assistance in this regard because your problem is still there, please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.
Thanks for your understanding!
Hi,
Please make sure you have the thumbnails active in the theme panel: http://screencast.com/t/hyq216nO3 (if you change settings here regeneration of the thumbs will be required again)
You can try to use an alternative regeneration plugin like ‘force regenerate’
You can also try to disable all plugins excepot visual composer, clear cache and reset cdn files to rule out a plugin conflict.
If your thumbs still do not show up, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect your site. Also include a link to this topic so we can identify you.
Thank you!
