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Hello jdovale,
Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of Visual Composer (4.11.2) and Social Counter (4.0). Try to clear all your caches and test it again and check the results. Also, if your problem will be still there, please try to make a new clean install with the latest version of the theme and Visual Composer, via FTP and check how it goes the theme with the default state.
Hope this helps and let us know how it goes!
Thanks for your understanding!
hi there,
instagram widget does not show the latest pictures of my account erfurter.in on website http://www.puffbohne.de – it does not update. To clear the cache does not help with this. Something wrong?
frank
Hello iamkingsleyf,
Please try to make a new clean install with the latest version of the theme and install there all the required plugins and check the results. Please notice that all of these processes have to be done only via FTP because this is the surest method in this regard. Try to clear all your caches and check the results. For more information about theme updating, please check here -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello Balleto,
Also, please ensure that this type of issue does not come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your cache, purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that I have tested the mobile theme in this case for my side and it works perfectly. Please try again after you have followed this advice and check the results and let us know how it goes.
Thanks for your understanding!
Hi
I’ve checked your site and noticed that you’re using an older version of the theme. Try to update at V 2.3.7 which is available on themeforest, clear the cache memory then test again.
Let me know how it goes.
Thanks!
Thank you so much guys. Just running that WP Super Cache has really sped my website up.
Yes is the cache, We’ll try something else
Most of the errors from post content that cause errors in AMP plugin can’t be fixed by a theme.
For example, if you use the “center” element in WordPress, that is an inline style, which should never be used in modern HTML, and only done with a class like <p class='mycenter">Sub Head</p> and not <p align="center"></p> … similarly, bad plugins which inject javascript into the AMP endpoint or “all templates” can’t be solved by theme, or AMP plugin, or cache plugins which minify the AMP endpoint template … these are all site issues unrelated to theme typically or the AMP plugin — only you can resolve that.
So, fault of AMP plugin “not working” is not the fault of plugin, but the content and OTHER plugins you’re using.
But again, most theme devs will *not* be adding AMP support as that won’t fix inherent problems with OTHER issues, like the ones you experienced and they don’t have time to help people fix their content for a $50 theme.
But, best of luck in your endeavors. This will be my LAST day posting in this forum, so cheers to all.
Peace out! (mike drop) 😉
I use the recommended plugins and just a lightbox for a facebook like with no cache plugins or CDN. With traffic like this there was no problem with version 6.7. I have checked all your recommendations. Please try to simulate some traffic like 200-300 people and test again. I asked my host provider to do a full check and there was no problem on their side. He alerted for very high PHP processes rise. I think the high usage comes from currency widget and weather mainly.
Thanks!
Here’s what I just tried….
1: I disabled all plugins except Visual Composer.
2: I cleared my browser cache
3: I don’t know what cdn files are so I did not clear them. I’m using GoDaddy Economy Shared Hosting. I don’t know if I am using a cdn model or not.
The images are still not showing up. Please help!!
Can you explain what you mean by “clear cache and reset CDN files”??
Are you talking about the cache in my web browser, or a cache within my WordPress Site?
What are CDN files and how do I reset them?
Thanks. Looks like it takes a while to start showing the count. It didn’t work instantly after applying the fix and flushing the cache.
i dont understand, The number of queries on the site too much. I install wp-super cache, i have a good server. There are very few add-ons. But my website are 100 over queries. What should I do? What are your suggestions?
Gtmetrix report: http://www.screencast.com/t/sdJtXSpsCM8 How can we reduce query?
Pingdom report: http://www.screencast.com/t/SpVVApGM How can we reduce query?
thank you..
Hello colgate,
Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of Visual Composer 4.11.2. Try to clear all your caches and test it again. Please notice that all of these processes you will have to do only via FTP because this is the surest method in this regard. For more information about how you can update your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thanks for your understanding!
Hello colgate,
Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of Visual Composer 4.11.2. Try to clear all your caches and test it again. Please notice that all of these processes you will have to do only via FTP because this is the surest method in this regard. For more information about how you can update your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thanks for your understanding!
Hello rajanpandit,
Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of the required plugins, like this –> Visual Composer ->4.11.2, Social Counter ->4.0. Try to clear all your caches and test it again and check the results. Also, please notice that you have set properly the Social Counter plugin according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Hope this helps and let us know how it goes!
Thanks.
Hi
I assume that on your site Social Counter is not working. Make sure that you’re using last plugin’s version included in theme’s path, clear all caches then test again.
Let me know how it goes.
Thanks!
Hello lordmazus,
I have checked you website and I saw that your sharing button is working fine now, as you can see here -> http://screencast.com/t/niONnoNUDC Please notice that if your problem reappears, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello Eurorus,
This type of problem appears when you are using a more powerful caching plugin and I suspect your problem begin from this case. In general, the main page should be updated automatically without you need to follow the steps which you have presented above. Please try to disable all the active plugins, leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, please notice that we recommend using the WP Super Cache plugin for your caches. If you problem is still there, please try to switch the theme to the default one and try to set your home page to be from your latest posts from WP panel ->Reading, like this -> http://screencast.com/t/2w6WacyC and check how it goes.
Hope this helps!
Thanks for your understanding!
Hi,
We tested our theme and we do not seem to have this issue on our side. The theme is optimized for best performances so please try this without any plugins. Disable all of them except visual composer, clear cache and reset cdn files. Also make sure you increase the system status parameters like this guide suggests: https://forum.tagdiv.com/system-status-parameters-guide/ and make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/
If you still have issues with this, try to create a sub-domain and make a fresh install of wp and the theme for testing purposes.
Thank you!
Hi,
Please provide an example of what settings are you trying to change. The background can only be changed for the menu bar and footer. not the content. If the mobile menu colors are the ones that are not changing, please clear your cache and check again. sometimes cache affects theme settings. Also, if you use the mobile theme, the settings from here will not apply: http://screencast.com/t/pQI05NmqfNZ9 These are for the responsive version for mobile. If you use the mobile theme, all settings have to be done here: http://screencast.com/t/aAjqa1naan0
Thank you!
Hello dimitrikfs,
I have checked your website on mobile mode and I did not saw any problems with your posts. Try to clear all your caches and check it again. So, if your problem will reappear, please provide more details about your issue and also, you can provide some useful screenshots so we can identify the origin of the problem. Also, please try to use the theme without any untested plugins because these might cause a lot of unknown issues.
Thanks.
Hello MasteringHealth,
First of all, please ensure that you are using the latest version of the theme (Newspaper 7.1.1) because this will come bundled with the latest version of required plugins (VC ->4.11.2 and Social Counter 4.0). You will have to delete your old plugin and then you will have to install it from Plugins Area, like this -> http://screencast.com/t/0koLeo4nqN Clear all your caches and check again the results.
Hope this helps!
Thanks.
Hi,
the currency widget as well as the social counter will update a few times a day only and is affected by cache. if you use caching on your site then only when the cache gets cleared will the widget update it;s results. Give it a bit of time and try it out by clearing the cache.
let us know how it goes.
Thanks.
Hello solar,
Please ensure that you are using the latest version of the theme (7.1.1) and also, the latest version of required plugins (VC 4.11.2, Social Counter 4.0). Try to clear all your caches and also, please ensure that you have added the correct Id from your Vimeo and Youtube in order to achieve best results.
If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.
Thanks.
