- NewspaperCloudflare (CDN)
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewsmagUsing the theme translations together with WPML
- NewspaperUsing the Theme Translations with WPML
- NewsmagCustom Post Type Support
- NewsmagRequirements for Newsmag
- TutorialsWhat is Ajax preloading?
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hi,
The php version is ok. It is most likely a plugin conflict.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
Please check these tutorials for page speed improvement
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
There are many other topics and guides here on the forum that you can follow to achieve better results. The subject of page speed is not related only to the theme, there are many other factors that affect website loading speed.
Thanks
I’ve been running speed tests on pages of my website and am getting results that are all over the place. Do most people using Newspaper theme also have a CDN like Cloudflare? I can’t tell if I should be happy with the results I’m getting on speed tests, or if I really should add a CDN. I’m getting lots of A’s on the tests, but also some F’s… Also, I’m careful to optimize my photos for the Web using Photoshop and Optim, but I always get messages that they could be optimized more. Don’t know how… Someone told me today I should add a plugin for Gzip compression.
Here are some pages if anyone feels like running a test on them and giving me some much-appreciated advice!
http://www.travisneighborward.com
http://www.travisneighborward.com/travel/ireland/kilkenny
http://www.travisneighborward.com/recipes
Hello Joshua,
Do you maybe have both visual composer and the tagdiv composer plugins active? If so, please disable one of them and only use a single page builder. Having both active at the same time is not recommended.
If this is not the case, please disable all plugins except the page builder and contact form, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello Dian,
Please try to disable all plugins except the page builder, clear cache and reset cdn files if you use it. This could very well be a plugin conflict preventing the normal functionality of the theme.
Let us know if you still encounter issues with the search function without plugins.
Thanks.
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Looks like stylesheet not loading.
Did you try disabling plugins?
Did you disable minification on your CDN or caching software?
Hello,
1. Please make sure you disable all plugins except the page builder and clear all caching including the browser cache, a cache plugin, a cdn server or even a hosting side cache.
2. We do not have any official method of implementation for co-authors. Our theme does not have such a feature to provide. The plugin you mention is not tested so I cannot say for sure where to implement the code I assume is provided by the plugin.
3. Unfortunately if you edited the theme files and have modifications in the php code, there is absolutely no method to update and not lose your customization. You cannot alter the code and keep it update proof. It;s best to make a back-up of your modifications and keep track of them in order to re-apply them after an update.
Use this guide to update but do not use the automatic method: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hi,
It could be the plugin. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it.
The only tested and recommended plugins to use with our theme are these ones:
Tested Plugins:
WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
Anything beyond this list is not tested and I cannot say for sure if it will work or not.
Thanks.
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi all
Many errors only in homepage when you scroll the page: Uncaught TypeError: Cannot read property ‘top’ of undefine at tagdiv_theme.min.js?ver=8.1:284
I have already read what you recommend doing:
disable all plugins except visual composer (done)
clear cache (not present)
reset cdn files (Not used)
website address: http://www.energiemagazine.com
Errors disappear when I disable the tagDiv Composer plugin. I have to solve this problem, it can not stay so with a new site and theme. Can anyone help me please?
Thanks
Issue with Envato. — OR — *can* be caused by improper install of theme or file permissions, caching issue, transients, other plugins, minification and compression fault from CDN, etc.
Did you try ‘manual’ activation?
## SNIP:
Usually waiting for a while and trying again is a solution for that issue, we have yet to identify an exact cause for that message. Please try to activate the theme manually
– https://www.screencast.com/t/y9OSLcsc
– https://www.screencast.com/t/AEKaTQM0
###
( I don’t work here. Only had this issue once in 4 years. It cleared up later on. )
Hello mekidult,
You should purge all your CDN files, clear all the caches and check after the results. Also, you can provide your website URL so I can take a closer look at it if your modal image will not work as expected.
Thanks.
Hi,
I have tested the single image element on our td composer but the link works as expected: https://www.screencast.com/t/CglxVyRa
If the one on your end does not work properly, please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Then test again.
Also please do not use both the tagdiv composer and the visual composer plugins at the same time. Choose one and disable the other.
Thanks
Hello,
You search, the mobile menu and ajax filters do not work. This is a js conflict and it has the console errors to go with it: https://www.screencast.com/t/t6yXfaGQQ
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
If a page was built with the visual composer plugin, you should not edit it in the new page builder.
It should have accessed the tagdiv composer anyway so it might be a conflict with the current plugins you have active.
Please disable all plugins except the tagdiv composer, clear cache and reset cdn files if you use a cdn server.
Then check again.
Please use this guide for proper use of the tagdiv composer:
https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thank you!
Why not just fix the theme in an update so it doesn’t happen?
Clearly the issue is over 12mths old and needs to be addressed.
The error doesn’t happen every time you load the site, only every now and then.
I have purged the CDN. However the issue has occurred for over a week and my cache clears at least once daily.
So what is exactly causing the issue?
yes, of course the gerneral modal image is active. here is the thought.
As you know i am using CDN to speed up my side.
the original image address is like this https://www.mydomain.com/wp-content/uploads/…..jpg . and as i use a CDN, the new file address is like this: files.mydomain.com/wp-content/uploads/….jpg. does this cause the modal image not working ?
Useful to share:
a) version of WordPress
b) theme version
c) php version
d) memory allocated to WP in wp-config.php and in hosting panel
e) using CDN ? Reset/turn ‘tuning’ settings off like minification?
f) using cache plugin? Cleared/disabled?
g) using an optimization plugin? disabled?
h) did you turn on debug feature in WordPress?
i) what errors from your hosting panel error log?
More information helps folks help you ! 🙂
Hello,
I have inspected your website and I did not saw any strange symbols on your page, as you can see here -> https://www.screencast.com/t/d5pETn8n0z Everything seems to work as expected. Try to clear all the caches, purge CDN files and check the results.
Thanks for the message!
Hello d_alinus2004,
Regarding on page speed, please notice that thing depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements. For an example, you should check our demo preview because this website is optimized.
There are multiple guides and tutorials here on the forum regarding speed optimization, that you can search for and read:
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
Thanks for your understanding!
hi, sir.
i am using a CDN for my images and css files. but this modal image function won’t work with remote images even the link of my images are mirrored as https://files.mydomain.com/wp-content/uploads/imagename.jpg . Can you please help to resolve this issue in next version?
Thank you very much for your help in advance.
sincerely yours / Stanley
Hi Danela,
Unfortunately, I do not exactly know what kind of language you are using on your website and notice that strange symbols can appear from your language. Try to enable all the support language from Theme panel, like this -> https://www.screencast.com/t/KX0XsqxUL clear all the caches and check the results. Also, if you are using the CDN system, purge all CDN files and check the results.
Thanks for the message!
Hello WakeUpCallProject,
Please keep in mind that all the possible solutions to fix this error may be found in the topic mentioned above. As you know, the reason of this may be different one which differs from case to case. Notice that I have checked again your website on desktop and on some mobile devices and this error does not occur, as you can see here -> https://www.screencast.com/t/9pXNCTXJ If you are using the CDN system, try to pure all CDN files and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
