Search Results for 'cdn'

Hi,

At the moment I see you don’t have the mobile plugin activated. A possible solution for the problem you are having is to deactivate all your plugins except Visual composer and the mobile theme, because this could be caused by a plugin or plugin conflict, clear the cache and purge cdn files. Then check to see if the problem is still there. If not go ahead and activate the plugins one at a time to identify the one causing this issue.

Thanks

Salut,

Am precizat mai sus ce presupune acel cod custom si ce efecte are in privinta imaginii din logo. Codul respectiv trebuie introdus in fisierul style.css al temei pentru a fi incarcat simultan cu restul stylesheet-ului – https://www.screencast.com/t/bjKuiHUx0bAM Ar fi recomandat si un clear la cache si un purge la cdn, daca este folosit.
Momentan nu vad acest cod incarcat pe logo – https://www.screencast.com/t/lTD77ueafSZ4

Multumesc

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files. Also disable any image optimization you might have in place as it tends to reduce image quality.

let us know if you still have trouble with blurry images.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If this does not fix it, you can try to reinstall the theme as a faulty theme install can also create such an error. Please use this guide: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hi,

I would suggest updating your Visual composer editor to the latest version – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and check if that fixes the problem. You should also try this after deactivating all the plugins except Visual composer because a plugin could be causing the issue, then clear the cache and purge cdn files.

Thanks

Hi,

I suggest to disable all the plugins except Visual composer, clear the cache and purge cdn files if you use it. Also try to deactivate your child theme to rule that out, and check any custom code you may have added to the theme files. If the problem is no longer there activate the child theme to see if that is causing this. If not, activate the plugins one at a time and check to see the effects. Here is an tutorial if you decide to update the theme to the latest version – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Maybe you have a plugin conflict that is preventing the load more button to work properly. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Please check in the post content for these style properties – https://www.screencast.com/t/L41nVY7aBK9E Maybe the style comes from there – https://www.screencast.com/t/wAF6QlYT4l The font seems to be coming from somewhere else then the theme. If that is not the cause, this could also be caused by a plugin, so please try to deactivate all the plugins except Visual composer, clear the cache, purge cdn files and check to see if the problem is still there. Maybe check any custom code you may have entered in the theme panel or added in the theme files as well.

Thanks

Hello Assiba13,

Unfortunately, this type of errors happens due to your bad installations or some errors which might be appeared from your untested pluigins. My advice is to make a new clean install from scratch via FTP way because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/
Clear all your caches, purge CDN files and check the results.

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Also make sure your facebook page is public so the counter can pull the like number. Please use this guide to properly set up the facebook counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

Thank you!

Hello ImaImpact,

I have inspected your website and I saw that you are not using the latest version of the theme. Update it to the latest version of it via FTP way according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ and also, for more information about our mobile theme plugin, check the guide here -> https://forum.tagdiv.com/the-mobile-theme/ Clear all your caches, purge CDN files and check the results.

Thanks for the message!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello cobaltica,

Please keep in mind that you do not use the right version of Visual Composer and that’s why you bring some errors in your console, sorry! You should use the version which comes bundled with the theme packet and wich is Visual Composer 5.0.1. Try to update your plugin via FTP way, remove the old version, clear all your caches, purge all CDN files if you are using the CEDN system and check the results. For more information about how you can update your Visual Composer, please consult our guide here -> https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks for your understanding!

Hi,

Please check to see if there are any redirects being made in your htaccess file. Also deactivate all your plugins except Visual composer, clear your cache and purge cdn files. Please also check any custom code you may have entered in theme panel or added to the theme files. If you are using a child theme switch to the main theme.

Thanks

Hello Soothsayer,

First of all, please ensure that you are using the latest version of the theme which comes bundled with the theme packet and also, installs only the plugins that come bundled with the theme pack and rule out any conflciting plugins. If you want to exclude some categories from Blocks, yo should consult the theme panel option from our guide here -> https://forum.tagdiv.com/block-settings-guide/ Also, clear all your caches, purge CDN files and check the results.

Thanks for your understanding!

Hello,

You seem to have made almost all of the important debugging steps except the most important one which I suspect is the culprit. A plugin conflict. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. This issue can be created by the photon feature of jetpack or another plugin that needs access to images.
Let us know how it goes.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If you still cannot get it to work properly please provide a link to your site so we can inspect the ad.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
The social counter issue could be linked to the same plugin conflict. Please try to disable all plugins except visual composer, clear cache and reset cdn files. That way you can test the theme without plugins as they are the number 1 reason for styling issues.
Thank you!