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There is another option in the theme panel needed for the popular 7 filter: http://screencast.com/t/s2srmdtby
Also try to disable all plugins except visual composer, clear cache and reset cdn files to rule out a plugin conflict. Then check the views again.
Thanks.
Hi,
Please make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/
Also check your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
You might also try it without any plugins to rule out a plugin conflict. Disable all plugins except visual composer, clear cache and reset cdn. Then try to save a post again.
Let us know how it goes.
Thanks.
Please try to disable all plugins except visual composer, clear cache and reset cdn files. This should rule out a plugin conflict that could interfere with the count. If this does not do it, please provide an example of such a post that does not increment it’s count.
Thank you!
Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. There could be a plugin conflicting with the setting. if it still does not work, then please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. Also provide a link to this topic so we can identify you.
Thank you!
The following problems is regarding your theme NEWSMAG and my website https://www.rukielnino.com
1). Your theme does not support “TECNO”phone browsers- TECNO mobile phones is used by 80% of Africans (600 million people) so am quite surprised your theme does not support the Techno phone browsers! When I type in my website URL or your theme Demo URL, your theme design looks like garbage/trash on TECNO phones!
2). I noticed that the photos on my website big thumbnails does not fit in properly to its thumbnail container- thereby giving blank space on the big slider images! Can’t you specify on your next update for photos to automatically fit in to thumbnail container?
3). On my homepage,when I try to show more than one category of post on a particular block, it won’t allow me select multiple categories on a block, I must have to choose only one category on each block and your theme documentation states I can select multiply categories on a particular block but why I try to do so, it won’t allow me- so why is this an issue????
Please solve!
4) There is one particular feature/plugin your theme Newsmag is lacking and that’s a membership plugin that will be customized by your developers and bundled along with your next version, a membership plugin that will support payment gateway like stripe/PayPal – if a membership feature is added to your theme- people will purchase your theme even if you raise your price of theme to $5,000.
You have woo-commerce/speed booster plugin with your Newsmag but why not a membership plugin to make a difference from other themes on themeforest????
5). Am using Wp super cache plugin and SSL CERTICATE and MAXCDN is that the reason why post views are not being displayed on my website and it always say 0 even when I get over 6,000 views on a particular post?????? I guess not, will you fix this on your next update?
Here is my website URL: https//www.rukielnino.com
Hi folks
I no longer have *any* time to help out around here, sadly, so you won’t be seeing my smiling face anymore on the TagDiv forums unless I myself desperately need help with something.
Best bet is to follow the AMP plugin support threads.
Note that “featured” items outside of posts don’t show up on AMP as they are not part of the actual post box. However the plugin docs do have solution for adding featured image to post template, so presumably featured image would work same way. Upshot – you may need to modify the amp template to your needs.
The unknown syntax error could be just about anything … but generally you can’t have inserted javascript from bad plugins, you can’t have over active CDN/plugin compressing the AMP code and breaking it, and you can’t use default injection of adsense codes that use javascript.
Hope that helps! Good luck! 🙂
Have a great 2016 everyone!
Signing off.
CS
Hello benj0612,
Please ensure that you have correctly installed the Visual Composer and also, make sure that you have the latest version of this. Please set your Visual Composer, according to our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Also, please check your system status and try to increase all the parameters, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Please try to disable all plugins except visual composer, clear cache and reset CDN files if you use it.
Hope this helps and let us know how it goes!
Thanks.
Hi,
It seems some code is ‘breaking’ the theme so please make a few tests to see whare the error comes from:
1) Disable all plugins except visual composer, clear cache and reset cdn files to exclude a plugin conflict
2) Restore any custom modifications made to the theme code to their default values
3) If you use a child theme, please activate the main theme to see if the child is not the issue. (if you update the theme and you do not update the child theme as well, then this can happen. A child theme is not update proof)
Let us know how it goes.
Thank you!
Hello Irreverent Gent,
Try to disable all your active plugins, leave just Visual Composer and Seo Yoast to active, clear all cache again, reset CDN file if you use and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
If you need more assistance in this regard and your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can further inspect your setup page. Also, please provide the link of this topic so we can know who you are and that the issue is.
Thank you for your understanding!
Hi,
Please deactivate all plugins except visual composer, clear cache and reset cdn files if you use it. This is most likely a plugin conflict.
Also, please make sure you use the version of visual composer that comes with the theme. if you use any other version, uninstall the plugin and delete the files and install it again from here: http://screencast.com/t/SAEFvZVv
Thank you!
Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files. There is no problem with the reset key as our theme uses the default wordpress registration only styled differently. If you use any registration tool, please disable it and use the default one.
You can also try to reset the password by following this guide: http://codex.wordpress.org/Resetting_Your_Password
Let us know how it goes.
Thanks
Hi,
Please try to revert the theme to it’s default state by disabling all plugins except visual composer, clear cache and reset cdn files, and restore any custom modification made and test again in the google tool. There should be no errors from the theme perspective. I suspect you use plugins that are not compatible with the google webmaster tool. I have checked both our live demo (http://demo.tagdiv.com/newspaper/) and my testing site with google structure data, but no errors came up. Please revert the theme to it’s defaults and test again.
Let us know how it goes.
Thanks.
Can be due to various factors:
a) bad pllugin installed
b) CDN issue if loading from CDN, using Jetpack etc.
c) lazy load image option – try disabling
To debug a plugin; turn off everything except Visual Composer.
Hey Pahoran! If you can give me the exact direction on how to fix it / in simple words. It would be greatly appreciated for all the users that don’t have a CDN.
The developers really need to be clearer on this, it should be easy, not hard.
Hi,
We have no reports of such an error, but you could try to disable all plugins except visual composer, clear cache and reset cdn files. You might also check the post settings in the theme panel to see if the option is active: Please provide a link to your site so we can inspect this issue if you still have issues after you disable plugins.
Thank you!
Hi,
This issue is most likely caused by plugins.please disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!
Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then check the system status parameters by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know if the problem is still there afterwards.
Thank you!
Hi,
The excerpts can be controlled by words or by letters. First check that option here and make sure it;s the one you want: http://screencast.com/t/85S7f4ebSp
Then make sure you modify the correct module for the block you want.
Afterwards please clear your cache as all theme settings are affected by cache.
If it still does not work, you can check your memory allocation by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
If it still does not work you can try it without plugins to see if there is no conflicting plugin that interferes. Please disable all plugins except visual composer, clear cache and rest cdn files if you use it.
Thank you!
Hi
Please make sure that you updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test if the problem is still there.
Let me know how it goes and if you still can’t manage to solve this issue provide your site url so I can have a closer look to it.
Thanks!
Hi,
It seems the buddypress registration page is pretty messed up. It could be a plugin conflict that interferes with the css. You can edit the page from buddypress as the registration form comes from the plugin. You can try to disable all other plugins except visual composer and buddypress to see if there is a plugin conflict. Also clear your cache and reset cdn files.
Let us know how it goes.
Thanks.
Hello blogwire,
Usually, this kind of error appears when using CDN or loading fonts from a different source. Please try to use this solution and take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Hope this helps and let us know how it goes!
Thank you for the message!
Hi,
Maybe there is some sort of plugin interference. I see you have some extra classes on your pages so maybe they affect the search in some way. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then check the search again.
Let us know how it goes.
Thank you!
Not theme related — theme does not manage your hosting of WordPress settings, but
a) you need to change the site URL in WP admin > settings > general > site URL ; then resave permalinks
b) you can add in wp-config.php
c) you may need to search/replace old domain name in the php dbase if you have things in the post meta like image placements using old URL — changing URl doesn’t update that stuff
d) you will need to clear all your caching, obviously (in both site/CDN if used, and browser)
e) you may need to clear ‘transients’ using something like wp-optimize
f) you need to resave your permalinks again
Good luck!
OK.
I have found the page with the issue. Are you sure you have a featured image set to those posts? as the placeholder seems to display instead. If you do have featured images set, please try to disable all your plugins except visual composer, clear cache and reset cdn files. If the problem is still there afterwards, please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look. Also include a link to this topic so we can identify you.
thanks.
Hi,
The sidebars sometimes display “broken” if certain html is used on a post or if a smart list is not created properly in such a way that html tags remain open. Please check the text mode of your posts and see if there are any html tags open.
It can also be caused by plugin. Not all plugins are compatible with the theme so please try to disable all your plugins except visual composer, clear cache and reset cdn files if you use it. This way a plugin conflict can be excluded.
Let us know how it goes.
Thank you!
