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Hello,
Please try to disable all your plugin except visual composer, clear cache and purge CDN if you use it. this way you can rule out any plugin conflicts that might affect visual composer. It could be the seo yoast plugin as we had reports of the new version not being compatible with visual composer in some cases. If this is the case, you need to revert to a previous version of yoast.
Let us know how it goes.
Thanks.
Hi @icecold
Sorry for the delay and for all inconveniences. We take the topics from the oldest to the newest and because you updated your topic it was always on top.
I’ve checked your site and noticed that you’re using the latest version of the theme, but an older version of Visual Composer plugin: http://screencast.com/t/l0jivAfL Please try to update the Visual Composer plugin from the
Newsmag-th/plugins folder: http://screencast.com/t/miUvStRJT – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ Note that you have to look in the V2.3.3 path after the indicated folder. Also try to deactivate all others plugins except VC, clear all caches including browser cache, purge cdn files if you’re using and test again.
If you still can’t manage to solve this issue please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this issue.
Thanks!
Did you increase default memory for your WP install in the wp-config.php file? 96MB or higher recommended.
Do you have the right php settings for your hosting account ?
Without the exact PHP error you got, kind of hard to comment on that.
I just went to your site, seems to be working fine. Ads not loading, but likely due to me being in US.
Oops, just got this “http://insight007.com/?p=952” // 500 internal server error.
You might try clearing any/all caching, reset CDN, and resave your permalinks.
Glad you got it sorted 🙂
(darn pesky cdn!!)
Virtual tip jar > {________}
🙂
Hi
The latest theme version available on themeforest, V 6.2.2 it’s tested and works fine with WordPress V 4.4 and Visual Composer V 4.8.1. Please make sure that you updated the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ clear all caches, purge cdn files if you’re using and test again.
If the problem persist please provide your site url so we can inspect it closer.
Thanks!
Thanks for your help across the forum mate, we owe you a beer. Before trying out what you suggested, I turned off cloudflare’s CDN (tried it before but that didn’t fix it) but this time I let the change take effect for a couple of hours before checking again. and BAM! It was working. I’m still having the mis-alignment issue though (not #1 on the priority for now).
@Andrei, I’m aware you guys don’t work weekends, no rush. Cheers.
I’m glad this is fixed. Will be moving to a better server tonight.
Hello,
We have no reports on this yet. It is not a known issue. Please try to disable all your plugins except visual composer, clear your cache (and cdn if you use it) and check again to rule out a plugin conflict.
Also try the error on a different browser.
Let us know how it goes.
Thank you!
Hello there! Thanks for answering…
Did the tests you requested me, disable all plugins except RevSlider and VisualComposer and clear the cache. I use not cdn for now.
Now I can see the background image but the style is still wrong, even I tried two different web browsers (IE and Firefox) and the result is the same.
I suspect that the slider is getting the style that comes by default in newspaper, and not the custom that I am putting on the panel RevSlider.
I really want to implement the slider on my site, it’s part of my design.
I think it might NOT be a theme issue. Might be a plugin conflict with Ajax, or something else.
Theme update does NOT appear to have anything to do with this issue.
Often clearing your cache in your web browser — and also if you’re using any caching plugin or CDN plugins for your site — are necessary after WP updates. With Chrome, in particular, you often have to clear the history to get cache to actually clear vs doing f5 refresh.
Hello,
We recommend using the WP Super Cache plugin. You can clear cache from it in the settings page.
For the CDN, it may be different for your hosting provider but you can follow this method and apply it to your case if you use CDN: https://docs.nexcess.net/article/how-to-purge-the-cdn-cache.html
The gif issues is a strange one. Please try your gifs on a WP default theme and see if they work so we can rule out theme related issues. We do not have reports of our theme not working with gifs. If the problem is still there on a wp default theme, then you can maybe find some topics online about similar problems.
Thank you!
Hi Bogdan,
I’ve already tried disabling Photon and its fixed Block2 but made no difference to the staic banner.
As you suggested i’ll leave it turned off until there’s an update.
Can you advise on how to clear Cache and CDN, or do you have a link that details how to do this.
Thanks for the quick response!
Regards,
Dave
Hello,
Are you by any chance using the photon feature? or maybe the update activated it. This feature of jetpack is known to cause errors with our theme so please disable it.
If the photon feature is disabled and the problem is still there, you can try to disable all other plugins except visual composer and jetpack and clear your cache (and cdn if you use it) to rule out a plugin conflict.
Thanks.
Hello,
You need to add the embed iframe in text mode. not visual: http://screencast.com/t/y73yqRwd
try this code in the text mode :
<iframe width="560" height="315" src="https://www.youtube.com/embed/3Fhx2YgbskE" frameborder="0" allowfullscreen></iframe>
result: http://screencast.com/t/rB61fT78
If it disappears then it could be a number of things. YOu can first check your system status options and see if they are in the correct parameters: http://screencast.com/t/9GCxLdlosO0 if they are not, then you can follow this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Another thing you can try is dissable all your plugins except visual composer and clear your cache and cdn if you use it in order to rule out a plugin conflict.
Let us know if the problem is still there afterwards.
Thank you!
Hello,
Please try to disable all your plugins except visual composer, clear your cache and purge cdn files if you use it in order to rule out a plugin conflict. Also if you have any custom css modifications, make sure they do not affect the search widget and check to see if all tags are closed correctly. This problem can easily be fixed with css as it has an absolute positioning. you can add this code to re-position it if you want:
.header-search-wrap .td-drop-down-search{
left: 680px;
}
But finding the root of the problem is more important than coming up with a workaround.
Thank you!
Hello,
This looks like a plugin conflict. Did you by any chance activate the photon feature of jetpack? This feature is known to cause issues with our theme and we advice to disable it. If it’s not the photon option, please try to disable all your plugins except visual composer, clear your cache and purge cdn files if you use it. Then check your images again.
Let us know how it goes.
Thank you!
Hello,
I can see the problem now. It seems it looses it’s styling for some reason. Please try to disable all your plugins except visual composer and rev slider, clear your cache and purge cdn files if you use it. It could be a plugin conflict.
Let us know if the problem is still there afterwards.
Thank you!
You could try
a) re-save permalinks to clear permalink transient settings
b) clear any caching plugin, reset/refresh any CDN setting
c) in theme panel, resave the choice for default category template(s)Sometimes the simplest things work — might not in your case, but this often fixes bizarro gremlins after WP update!
Not working, How to solve this problem?
You could try
a) re-save permalinks to clear permalink transient settings
b) clear any caching plugin, reset/refresh any CDN setting
c) in theme panel, resave the choice for default category template(s)
Sometimes the simplest things work — might not in your case, but this often fixes bizarro gremlins after WP update!
Hello,
Please try to disable all your plugins except visual composer, clear cache and purge cdn files if you use it to rule out a plugin conflict. If you have the photon feature of jetpack active, turn it off. It is known to cause issues with our theme.
Let us know how it goes.
Thank you!
Hello,
Please try to disable all your plugins except visual composer and woocommerce, clear your cache and purge files if you use cdn and check if the error is still there to rule out a plugin conflict.
You can also try to update the theme to the latest version 6.6.1 – https://forum.tagdiv.com/how-to-update-the-theme-2/ and also check for other version of the woocommerce plugin.
Let us know how it goes.
Thank you!
Hi,
Please disable all your plugins except of Visual Composer, clear cache and purge your files if you use CDN, then check if you still have this issue. Also it could be a host issue, it may block the access to the admin-ajax.php file, please check the browser console for errors while the “save settings” process it running. If this is the case you have to contact the host administrator and inform him about this.
Thanks!
Hello ghostmiPlease,
Please try to disable all the active plugins except Visual Composer, clear all your caches, purge the CDN files if you have and install only the plugins that come bundle with our theme. After these changes, if your problem is still there, please provide your URL website can I take a look and inspect it closer.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello kalum,
I’ve tested on my side and everything seems to works fine. Please try to disable all the active plugins except Visual Composer, clear all your caches, purge the CDN files if you have and install only the plugins that come bundle with our theme. If, after these changes, your problem is still there, please send us an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
Please try to disable all your plugins except visual composer, clear your cache and purge cdn files if you use it and check the images again. It could be a plugin conflict. You can also try to regenerate your thumbnails (you can use the force regenerate plugin) and make sure you have thumbnails selected from here: http://screencast.com/t/6NN40uR4n1
Let us know if the problem is still there afterwards.
Thank you!
Hello LFol2cE7,
I’ve checked your video and I saw that you have a problem with pagination. Please take a look on your console and check it if you have some error. This problem may be caused by an conflicting plugins. Also, please try to disable all the active plugins, except Visual Composer, clear all your caches, purge the CDN files if you use and install only the plugins tha come bundle with our theme and try again.
Hope this helps and after this steps, if the problem is still there, please provide more details and your URL website so we can take a look. I need this information so I can be able to provide a more accurate response.
Thank you for the message!
