Search Results for 'cdn'

Hi,

You’re using Jetpack Photon and the image is loaded via CDN – http://jetpack.me/support/photon/

Thank you, Emil G.

Hi,

First please make sure that this isn’t happening due to some other plugins you are using so make sure you disable all plugins laving just Visual Composer and Social Counter and also empty cache and/or purge files if you use any cache plugins or CDN host services and try again.
What theme version do you use as we have included the fixed version of the plugin into the latest theme update 4.6 so if you do not using it we suggest that you get the latest theme version from themeforest and you should find the fixed social counter plugin’s version within the theme’s files in the plugins folder.

Thanks

Hi,

Sorry for the delay! Please make sure that this is not due to other plugins or that you haven’t done other custom changes to your site and also make sure you empty cache and purge files if you use CDN and check again.
Also try to switch to a default WordPress theme like twenty-fourteen or other and see if this is still happening as this could also be cause by WordPress and that is why your issue persists after a theme fresh install.
We haven’t had another reports of this behavior so this can only be due to the theme if it is conflicting with something else.
Please also check your console while editing a post or posting it and let me know if any errors appear.
If you still can’t manage to find a fix for this please let us know and also give us wp-access so we can have a look and provide your wp-admin and FTP logind details at contact@tagdiv.com and also paste a link to this tread in your message.
Hope this helps!

Thanks

Hi,

Modifications to the themes grid is something that we strongly do not recommend and the span classes div’s containers are part of the grid’s layout so any modifications you do to the grid layout I suggest you remove as this is the cause of your issues as you also noticed, so please remove all custom changes you have made to the theme then check again for all this errors and let me know which still remain.
I have also founds this js errors: http://screencast.com/t/o7UhD4xikQV in your console so I also suggest you check this without plugins active and with emptied cache and files purged if you use CDN hosting.
Hope this helps!

Thanks

Hi,

Please update the theme to the latest version and check again for this as it could be due to some missing files especially if you use an CDN host as this could deliver old files content so please make sure you update the theme to version 1.2 then check again for this and let me know!

Thanks

Hi,

This should be simple to set as you just need to place the content into the tabs, like this: http://screencast.com/t/3hqPZRugLmU and the result: http://screencast.com/t/NWv0ok7gd
As you can see I have also tested this and found no issues with this so please make sure that your are not using any plugins that may affect this and to do so try this without any plugins active and also empty your cache and purge files if you use any CDN host services.
I have made my tested with the latest theme version so if you are not using it I suggest to update your theme to the latest version which is 1.2 the check for this again and let me know of what you find and also provide your site’s URL so I can inspect this.
Hope this helps!

Thanks

Hi,

Please make sure that you check if this happens without any other plugins active and also empty cache and purge files if you also use any CDN host services.
Caching could be Please also note that we only recommend using W3 Total Cache use only Page Cache. (no database cache, no object cache, no javascript minify).
Hope this helps!

Thanks

Hi,

You can find out more about the your browser’s console here: https://developer.chrome.com/devtools/docs/console
I have also checked your site and seems that your have many errors in the console which can cause this: http://screencast.com/t/5zCFKOlud so please make sure that you disable all plugins leaving enabled just Visual Composer and that you use and also empty cache and purge files if you any CDN host services and after doing all this check again and enable the plugins one by one and check to see which one are causing the issues you have.
If you are not using the latest theme version which is 1.2 then I suggest also updating the theme as we have fixed lots on issue in this first theme update. Use this guide on hoe to update the theme: https://forum.tagdiv.com/how-to-update-theme/
Hope this helps!

Thanks

Hi,

Unfortunately we haven’t tested this plugin so I can’t give you an accurate answer about this or how you can fix it.
You could check though if the plugin is in conflict with theme files or with other plugins you use and to do so deactivate all your plugins and activate just Visual Composer and the “Letting Little Hippo” plugin, empty cache/purge files if you are using CDN and check again.
If it dose work start by enabling other plugins to see with which one is conflicting.
You could also go through plugin’s settings and check if it has some settings which might cause this, my advice is to search online for a solution and also address this issue to plugins authors on plugin’s support page and if “All in one SEO” or “WordPress SEO by Yoast” dose the job for this I suggest to use one of them.
Please also note that “WordPress SEO by Yoast” was tested and should work fine with the theme.
Hope this helps!

Thanks for understanding and for your message!

Hi,

Please disable all plugins leaving just the Visual Composer active then empty cache and/or purge files if you use any cache plugins or CDN services and check again. If this still isn’t working please check your console for errors and also make sure your theme settings are saved. If not you have to increase the max_input_vars = 1000; value inside the php.ini file to max_input_vars = 5000;.
If you don’t have access to the php.ini file please contact the host administrator and let him know about this issue.
You could also updated the theme if the settings aren’t saved as we have made some changes in the latest versions so this won’t be needed anymore.
Hope this helps! Please let me know!

Thanks

Hi,

This could also be due to the speed booster plugin version 3.0 that was provided with the latest theme version, which is 4.6 (by mistake we have added 4.5d).
Other than this css flash which appears only when using the speed booster plugin the theme should work fine so please make sure that you empty all cache the purge files if you use any CDN host service then disable all plugins and check again.
Hope this helps! Please let me know!

Thanks

Hi,

I have checked your site and haven’t been able to find a reason for the delay on loading the mega menu items and I haven’t found any errors in your console also: http://screencast.com/t/NpJFBILGwtuY
Please try to check this without any other plugins active, empty cache and also purge files if you use any CDN host services and let me know as I believe the images issue from mobiles could also be caused by this.
Unfortunately I can’t recommend you any plugin and also guarantee it will work as we haven’t made tests with plugins of this type.
Please let me know!

Thanks

Hi,

That is very possible as unfortunately the CDN host can cause lots of issues and load different content so please make sure you purge files then disable it and try again.
You also have this js errors in your console which case issues with your playlist: http://screencast.com/t/RlH8DNOvuht0
I suggest you also disable all plugins for to check the video playlist also and make sure you empty cache and try again and let me know what you find.

Thanks

Hi,

First please make sure that this isn’t happening due to some other plugins you are using so make sure you disable all plugins laving just Visual Composer and Social Counter and also empty cache and/or purge files if you use any cache plugins or CDN host services and try again.
What theme version do you use as we have included the fixed version of the plugin into the latest theme update 4.6 so if you do not using it we suggest that you get the latest theme version from themeforest and you should find the fixed social counter plugin’s version within the theme’s files in the plugins folder.

Thanks

Hi,

You mean that you have deleted them already or that you don’t know where to search for them? If is the second case please note that each of the pages/posts and so on are located between your own posts/pages ..
If you already removed them but still show in your google index please make sure you empty cache files and if you use any CDN host service you purge files and let me know.

Thanks

Hi,

I have searched your site but couldn’t find an example for this as I have also checked on demo and haven’t found any issues of this type:

ex:
* on homepage slider this image has 63.3 KB: http://screencast.com/t/RNThhptAmh
* on post page it has 323 KB: http://screencast.com/t/M8qeVVkS82

I’m not also sure how this happens for you in first place as normally an cropped image should weight less than the original one or than one that is wider or higher especially if the thumb image is cropped from the original larger one in which means the quality should be the same.
As I have noticed, in your case, is that you use an CDN host service so to make sure that this isn’t happening somehow do to it I suggest purging files then empty cache and deactivate all other plugins also then check again by uploading an image and settings it on blocks/sliders and check again for this and let me know of what you find.

Thanks

Hi,

It seems to be an css issue, maybe coming from a plugin, try to disable all plugins, clear the cache, enable only the Visual Composer plugin and see if the issue is still there. If you use any CDN purge all files, it may deliver older version for some of the files.
I’ve tried to look on your page but i get a redirect. Let me know how it goes.

For the pagespeed issues check this guide – https://forum.tagdiv.com/how-to-make-the-site-faster/
And the discussion here – https://forum.tagdiv.com/topic/pagespeed/

Thank you, Emil G.

Hi,

Do you have any custom css or code modifications on the theme? if you do please remove them and try again.
If you use cache/cdn reset/purge all files and check again.
If nothing works please send an email at contact@tagdiv.com , specify the issue and provide wp-admin and ftp access so i can take a look.

Thank you, Emil G.