Search Results for 'child theme'

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SvijetS
tagDiv Member

After update child theme, functions.php from “td-standard-pack” is making problems.

Calin
tagDiv Staff

Hi kibiribi,
If you have set some code in theme functions.php you can use the child theme and set the code in the functions from the child, in this way the code will no longer be removed.
-> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Hope this should help you!
Thank you!

Bettina
tagDiv Staff

Hello!

You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Calin
tagDiv Staff

Hi,
Please make sure that you do not have any conflict plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persists, please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also sometimes this is a plugin conflict, but you already tested this.
Hope this will help you!
Let me know the results!

Vlad S
tagDiv Staff

Hello !

Please make sure that you are running the latest Newspaper Theme version 10.3.8

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

SvijetS
tagDiv Member

After copying some files into child theme I get big error (theme crashed), still waiting for support,

thx

Vlad S
tagDiv Staff

Hello !

Please make sure that you are running the latest Newspaper Theme version 10.3.8

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

ottobe
tagDiv Member

Hi Vlad
Thank you for your answer.
Just to clarify, the 4 tagDiv plugins are completely gone. Not to be found in \plugins directory. Pages and posts are there.
I can hardly think anyone should hack the site only to delete these, especially not in a staging environment. Live site has been ok for 3.5 years with another theme.
Regarding other plugins I have one new, W3 Total Cache. I disabled and cleared cache for this. Disabled also a few others. No child theme.
The good news is that everything came up as it should after installing tagDiv plugins again. Except for one strange thing, I have to regenerate thumbnails.

SvijetS
tagDiv Member

Why don’t you make child theme package!, this is …….

Vlad S
tagDiv Staff

Hello !

Please make sure that you are running the latest Newspaper Theme version 10.3.8

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

For the child theme support please follow our guide here: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

This seem to be some remote cases. Please make sure that your website security is up to date and you don’t have any intruders on your website.

Also you will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Calin
tagDiv Staff

Hi netiv,
I think that will be easy if you migrate your website, delete the old theme and plugins, also child theme and install the new version after that only adjust it.
You can try this guide from here -> https://www.elegantthemes.com/blog/tips-tricks/import-export-wordpress-website a
-> https://www.webnots.com/how-to-migrate-specific-posts-from-one-wordpress-site-to-another/
7 Best WordPress Migration Plugins To Safely Move Your Site

Hope this will help you!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

SvijetS
tagDiv Member

Where is child theme support?

thx

Calin
tagDiv Staff

Hi,
If you have a demo installed and you made changes on it the changes on the demo posts and pages will be lost -> https://forum.tagdiv.com/installing-demos/
Also if the posts and pages were made using our theme then it should work to edit the pages. Please make sure that you do not have any conflict plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

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