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Calin
tagDiv Staff

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins and Yoast SEO, also if you are using child theme or cache plugin, deactivate them, clear all cache and make a post and check how this will be index by Google.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

As I can see here -> https://www.screencast.com/t/hkiwLqa6jui it can be a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If the problem persist on mobile, please set the code suggested by Vlad in Theme panel> Mobile theme> Custom code> css -> https://i.imgur.com/ybtqThM.png

Let me know the results!
Thank you!

HeliR
Participant
#0

this is not a question but a “how to” documentation

I am using shortcodes ultimate to fill in the missing accordion / toggle shortcodes.

for a toggle you simply call [su_spoiler title=”xxxx”] …… [/su_spoiler]

now I want my (default closed) toggles to be open when printing the page. Here is the code that you put into the child-themes / styles.css or in the shortcodes CSS options.

use the following CSS:


@media
print {
.su-spoiler.su-spoiler-closed > .su-spoiler-content {
height: auto;
padding: 14px;
overflow: visible;
opacity: 1;
}
.su-spoiler.su-spoiler-closed.su-spoiler-icon-plus .su-spoiler-icon:before {
content: ‘\f068’;
}
}

Vladimir writes also: I’d recommend adding the code above to the Custom CSS code field at the plugin settings screen (Dashboard – Shortcodes – Settings).

in addition I use following trick to stay text-compatible with my former themes, where I had the shortcode [toggle] available.

i put in my own function.php following code that creates shortcodes [toggle] / [toggle1] / [toggle2] …..
(so I can have nested toggles)

this short function remaps [toggle] into [su_spoiler] which “shortcodes ultimate” wants to see to give me the toggle

function toggle_function($atts, $content=null){
extract( shortcode_atts( array(
‘title’ => ”,
‘class’ => ”,
), $atts ) );

// $s = ‘[accordion openall=”false” clicktoclose=”true”][accordion-item title=”‘ . $title . ‘”]’ . $content . ‘[/accordion-item][/accordion]’; –> this is the right line for plugin “WordPress Accordion”
// this is now the code for shortcodes ultimate
$s = ‘[su_spoiler style=fancy class=heli_su_toggles title=”‘ . $title . ‘”]’ . $content . ‘[/su_spoiler]’;
return do_shortcode($s);
}
add_shortcode (‘toggle’,’toggle_function’);
add_shortcode (‘toggle1′,’toggle_function’);
add_shortcode (‘toggle2′,’toggle_function’);
add_shortcode (‘toggle3′,’toggle_function’);
add_shortcode (‘toggle4′,’toggle_function’);

Calin
tagDiv Staff

Hi,

1. The changes do not reflect to the mobile version because you have enable the mobile theme plugin, this provide a better speed then responsive version of theme, but in order to achieve the speed you’ll need to create a new content for pages because, in most cases, those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor -> https://www.screencast.com/t/ebUIzt4se

Since Newspaper v9.7.4 you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/n7fEXCy.png (to use the mobile theme template on amp) or you can disable the plugin.

2. If you are an admin or the author of the post you should be able to delete it from here -> https://i.imgur.com/6BjRI6F.png

3. As I can see the popup is working -> https://i.imgur.com/Q5giYfW.png the login should work too, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If this is not what you mean, please provide some more details and some screenshots.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please notice that you are using an very old version of the theme, we recommend to make a full backup to your website and database also we recommend to make first time the update on a staging website were to set your current version and make the update.
Also is possible to do not work correctly, in Newspaper X the theme builder is tagDiv Composer and all the pages and templates are made using this builder.
As a suggestion, if you are using child theme or other plugins, please deactivate them, install the theme via FTP activate the theme plugins from welcome section -> https://i.imgur.com/wmVoNmX.png cehck the website and only after that activate the plugins one by one and check the website.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please provide some more details, what demo are you using, also some screenshots will be very helpful.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

You could try and look for a plugin conflict.please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

But for this we will recommend you to speak to your web developer. This doesn’t seem to be the case of a theme bug.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

miil
tagDiv Member

Hi Vlad,
I’ve deactivate all plugins, i do not use child theme or cache plugin, but i’ve the same incorrect view.
Thank you

Calin
tagDiv Staff

Hi,

You can set a sidebar bar but not on a fix position, for example you can use a smart sidebar -> https://forum.tagdiv.com/smart-sidebar-2/ or you can create sticky columns for sidebars using tagDiv Composer -> https://tagdiv.com/multiple-sticky-sidebars/
Newspaper WordPress Theme Tutorial: How to Create and Customize Your Sidebar -> https://www.youtube.com/watch?v=fa7GenCHcBU

For the second problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi Frydenborg,

You need to use custom templates for CPT and remove from them the date, author, about author etc or you can use a custom css to hide these dates.

Hi slayprodwork,

Maybe there is something that you do not set correctly in the child theme, if you want, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look to the child theme and CPT. Include a link to this topic in the email.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

The last version is Newsmag v4.9.2 and the translation is working -> https://i.imgur.com/JwoO9Cu.png -> https://i.imgur.com/xI7YHyo.png Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

As I can see the images format is look encode -> https://i.imgur.com/Gje7JK8.png this is caused by some plugins that you have enable, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

In the most cases this problem is made by some untested plugins, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

slayprodwork
tagDiv Member

I have use Newspaper-child theme.
I have tried with Newspaper template and works fine.
Something is wrong with Newspaper-child theme..

jaume
Participant
#0

Hello,

I would like to know how to add the author email ( email icon with linked email ) on the single posts on the text line just below the poss title. By Authorname Email – date

I would like toknow how to do it using the cloud_template system and also to do it in one of my websites usign Newspaper Theme version 9.7.2 … I am using the Single Template 2 but changing in the single_template_2.php in my Child theme makes no effect.

Thanks.

Calin
tagDiv Staff

Hi,

The background image set in them panel -> https://i.imgur.com/oKUewzf.png also you need to check the background color, make sure that you clear that color -> https://i.imgur.com/eC7r5lx.png because this will overwrite the image.
If there is still a problem, Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please provide some more details, what parts you can not edit, also some screenshots will be very helpful.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

I just make some more tests and for me the option is working -> https://i.imgur.com/JToexEM.png -> https://i.imgur.com/AGHA1pM.png please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please provide a link to your website in order to inspect.

Thank you !

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