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Hi,
You could use a child theme for theme customization – https://forum.tagdiv.com/the-child-theme-support-tutorial/ and make your customization there according to the documentation.
Or use the theme custom code fields in theme panel – https://www.screencast.com/t/fimL43xt
Thanks
Hi,
It seems all your website in not functioning properly. Please try to disable all your plugins except Visual composer, clear any caching installed and switch to the main theme if you have a child theme active. Also check any custom code you might have entered in theme panel, or added to the theme files. If the issue is still present, I suggest you try a fresh theme install – https://forum.tagdiv.com/install-via-ftp/ using only the plugins bundled with the theme and no child theme, to see if it displays as intended.
Thanks
Hi,
It seems you have your content delivered from the cache – https://www.screencast.com/t/8eVqHlzrCD
I suggest you try to disable all your plugins except Visual composer, clear your caching, purge cdn files and deactivate the child theme to see if the problem is still there. If it is not, then one of these is the cause for this to happen. Activate your child theme and check if the problem appears. Then activate the plugins one at a time, while checking for this issue.
For the strange characters on your website, please refer to this topic – https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Thanks
Hi,
This is a strange issue.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Let us know how it goes.
Thank you!
Hello,
Please also disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Thank you for your appreciation.
It seems you installed the child theme in the wrong folder probably. Please use this guide to install the child theme: https://forum.tagdiv.com/the-child-theme-support-tutorial/
You have to install it in the same folder as the main theme under wp-content/themes: https://www.screencast.com/t/dPffw5qdQ
Thank you!
Hello,
It seems the class needed for the images is not present on your site. Maybe one of your plugins is not compatible with the current version anymore. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi there,
I updated to version 7.8 today and everything went smoothly. We use a child theme so the customizations were intact, except one thing. The header and footer are fully stretched as per the new feature in this version, but the main content, i.e. on the homepage and the single post pages, is aligned left.
I tried all options under templates > force full width. Only the header and footer are affected but the main content remains same.
Is there a way to avoid stretching all 3 of these elements i.e. header, main content, and footer? I’d be fine if you could give me a solution to the content being aligned left. How can center-align it? Or maybe stretch it out?
URL: https://www.technorms.com
Also as you may observe the arrows on the menu and the search Icon and the social icons in the footer appear as boxes, what may be causing this and how to resolve it?
Let me know, please.
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also please make sure yor system status parameters are increased properly: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know if you still have trouble with this.
Thanks.
Hello,
The theme does not provide any option to remove these overlays. They can be removed with css though:
Add this code in the theme panel-> custom css box:
.td_module_mx1 .td-module-thumb a:last-child:before{
display:none;
}
Thank you!
Hi,
Try deactivating the child theme if there is this conflict between it and the plugin you are using. Please note that there is a possibility that that respective plugin could still not work properly and can cause interference with the theme functionality. Then again it might not, but I can not say for sure since we have not made any tests with the theme and such plugins. Also there could be a conflict between that plugin and your other plugins later on.
Thank you for understanding!
Hello,
Our theme is fully responsive and will display properly on ANY device. Please test our official demo: http://demo.tagdiv.com/newsmag
On your end it could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
keep good working.
I just installed newspaper 7 and the child theme and I getting this error:
Name Description
Newspaper 7 Child theme The parent theme is missing. Please install the “Newspaper” parent theme.
Theme is activated, localhost server, no demo data installed, clean install, no upgrade.
Thanks!
Thanks for this explanation. I’ve made the following change in the indicated file:
$td_subcategories = get_categories(array(
'child_of' => $category_id,
'number' => ‘6’ //$show_child_cat
));
But still only 5 sub categories are shown in the mega menu.
Bogdan B. you mention that further customization for all the menu items to show in the mega-menu are required. I am pretty new to the theme. So could you indicate what these further customizations are?
Thanks for the help!
I am currently running Newspaper Theme 7.7.1 on WordPress 4.7.3 (as of this writing) on a server running PHP 7.1. I have disabled all plugins. I have disabled my child theme. Switching to 2016 theme solves the problem instantly.
I am having trouble with embedding URLs displaying their content instead of their post content. You can view an example below. I have checked and confirmed that the original posts are still present and are visible. I have checked to make sure the embeds are not linked and that they are on a separate line. I have tested adding the URLs to embed in the visual editor as well as the text editor.
https://dev.masvalesaber.com/la-inesperada-realidad-detras-del-dia-de-los-enamorados/
Multiple Instagram URLs are displayed instead of the post images. This is also occurring (with less frequency) with other social media networks.
The problem is intermittent as you can see that some Instagram posts are loading above and below the URLs that are being displayed.
If I edit the post and save the post, the URLs will appear. However, if I create a new post and embed the same Instagram post, the Instagram post and not the URL may appear.
It almost appears to get worse over time (degrade in some way) where more and more links start reverting to URLs and not the posts.
I have turned on debugging and I am not receiving any error messages or notices of any sort.
Something that may also be related. Social Media Embeds are defaulting to strange languages on some posts. I had to write a small script (which I disabled for testing the above problem when I deactivated my child theme) to re-write the language select on embeds.
Any help would be appreciated.
Hi Catalln,
Thanks for getting back to me. Indeed, I updated Newspaper over FTP. I’m also using a child theme, so no changes were ever made to your original files.
As far as I can see, the server is set up properly, using PHP 7.0 with the following settings: http://imgur.com/a/Iem8w
I noticed that if I view the page in question (or any other, for that matter) in the Plain text editor, inside the Visual Builder’s tags, the content is not readable, but rather it appears as some sort of hash. I don’t know if that’s standard behaviour. Anyway, I copied said content into an entirely new page, then tried to make some changes through VB, but they were not saved. Again, all caching is disabled.
Could you help me in any way, please?
Thanks!
we are currently working with the thrive leads plugin. The developers told us there is a conflict with newspaper-theme :
“The issue is caused by a conflict with your theme Newspaper Child as you have this errors in console
https://www.screencast.com/t/8ie65WiqbV”
Can you please have a look
Hi, our megamenu are replaced from Events Manager’s content on Events Manager events’ pages.
We need to manual edit the file located at “wp-content/themes/[Newspaper] or [Newspaper-child]/includes/wp_booster/td_menu.php”
on line 135:
from this
$content_post = get_post($td_mega_menu_page_id);
$content = $content_post->post_content;
$content = apply_filters('the_content', $content);
$content = str_replace(']]>', ']]>', $content);
to this:
$content_post = get_post($td_mega_menu_page_id);
$content = $content_post->post_content;
remove_filter('the_content', 'em_content');
remove_filter('the_content', 'EM_Event_Post::the_content');
remove_filter('the_content', 'EM_Location_Post::the_content');
$content = apply_filters('the_content', $content);
add_filter('the_content', 'EM_Location_Post::the_content');
add_filter('the_content', 'EM_Event_Post::the_content');
add_filter('the_content', 'em_content');
$content = str_replace(']]>', ']]>', $content);
in order to not permit EM overwrite MM contents.
I hope this can help.
Regards
Andrea Pallotta
Hello sonic83,
In order to achieve the best results after you will install the latest update you have to follow some rigorous steps like this -> you have to delete both of your themes, child theme, and main theme. All your customizations from your Newspaper 4 theme will do not work because all the files from this were changed in Newspaper 7.8 and as the main theme and also you lose all changes.
The Newspaper 7.8 is a whole new theme so an update from 4 to 7.8 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).
Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come bundled with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings.
The shortcodes have been changed so old ones will not work anymore. Please note that old files customization or custom CSS will not work with the new version and you will have to adjust or re-add them.
Bottom line is that newspaper 7.8 is a whole new theme built from scratch.
Unfortunately, you will have to clear your agenda and spare a bit of time to adjust all your settings to the new version of the theme.
If you have already Newspaper 6 and you want only to do the update to latest version, you should make this without any problem. All your customization are recorded in the database which is not affected by this update.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
Please make sure you download he full theme package. The child theme will be found under the ‘code’ folder: https://www.screencast.com/t/9trDduvA2c
Thank you!
I found a solution for my specific case involving inline ads. I was able to move td_module_single_base.php to my child theme and modify the $tds_inline_ad_align section with my php variables. I trigger the “case” by putting a comment in the theme ad box. <!– Inline ad code in td_module_single_base –>
Hello,
Please try this simple debugging method: please disable all plugins except visual composer(disable ad-ons), clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme. The test your back-end again.
Also please increase your system status parameters like show here: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also please try to increase your system status parameters as shown here: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello,
1. Our theme does have a child theme support as presented here: https://forum.tagdiv.com/the-child-theme-support-tutorial/
2. Yes, our latest theme verion (7.8) includes the latest version of visual composer. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hello,
This issue seems to be caching related so please make sure you clear all cache including caching transients (https://codex.wordpress.org/Transients_API)
Please make sure you use only php version 7.0 as our theme is not yet compatible with php 7.1
Also please contact your host and have them remove any hosting side cache.
If the issue is not fixed, please try to please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
