I have a problem, hope you can solve for me. When opening my category page live, header, footer and content looks strange
See example: https://prnt.sc/11pijeb
Here is live link: https://www.altomautocamperen.dk/category/pladstips/
Header and footer should be same as: https://www.altomautocamperen.dk/
When opening the category template from Cloud templates – it looks perfect.
I assume its something i do wrong in the panel setup.
Is it possible you can have a look at it?
Any idea why search is throwing up a broken page like this – https://jazzjournal.co.uk/?s=wittl when the search term finds no result? I am using the Theme Template, not a cloud template.
It’s ok when the search term find a result, eg – https://jazzjournal.co.uk/?s=blakey
Thanks
MG
Hello,
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.
Let me know the results!
Thank you!
Hello!
Some are coming from Composer, so better deactivate this plugin if you do not use it.
Do not use both page builder in the same time!
Standard Pack is used only for default templates and not for a cloud/PRO templates. It is recommend it to uninstall this plugin if you do not use default templates.
The first one is coming from WordPress and it is important.
Ans also, this one – <link rel=’stylesheet’ id=’td-theme-css’ href=’wp-content/themes/Newspaper/style.css?ver=10.4′ type=’text/css’ media=’all’ /> ; which is from the theme and it is important too.
Hope that helps you!
Thank you!
Hello,
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.
Let me know the results!
Thank you!
Hello,
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.
Let me know the results!
Thank you!
Hello,
The Posts Loops settings are divided into 4 tabs: General, Layout, Style, and CSS. The Posts loop is a special block and doesn’t have filtering options.
The Posts Loop is automatically filtering the posts depending on the cloud template you set (for example on the category page there will be posted posts from that category).
Hope this helps you!
Thank you!
Hello,
I just checked your website and seems you don’t have set the logo on header => https://www.screencast.com/t/vru69DSy3, also, make sure you have set the same header style => https://www.screencast.com/t/QZhuM7gR9Ka, on the homepage you have Header Style 1 from Theme Panel -> Header => https://www.screencast.com/t/YdWUKYF01nEf -> https://www.screencast.com/t/JITGs5DauhL and for other pages/posts you have the header style from Cloud Library => https://www.screencast.com/t/O2Hynbpbn
Thank you!
Hi, Thats great! Hope it will be added very soon! Take a look at this: http://gallery.smartadserver.com/smart-mobile-video-parallax-outstream-ad-format (this is exactly what i wanted)
I use cloudflare. I didnt see it in the guide, my mistake. EDIT: I had already disabled rocket loader, so the problem is still there. EDIT 2: i did a conflict test and the problem is slowed. Thank you
I have a question regarding registration and login for subscribers and users. How do I change the default login and registration?
For example: I want you to press on “log in” and it takes you to a new page with a login and registration page. Screenshot from standard: https://www.screencast.com/t/JqaVz22WQuC
Hello,
This request is on the list!
Also, in most cases when tagDiv Css Analyzer has stopped it when is use Cloudflare and the Rocket Loader is active (in our guide it is mentioned the Rocket Loader must be disabled).
Thank you!
Hello !
Yes, you can achieve that using tagDiv Composer but you will have to use a Cloud library template. You can see here that you have the option to divide a row in multiple columns. Flex Blocks are the most customizable blocks: https://www.screencast.com/t/EUyGSfxItTb
You will have to start by adding a ROW and divide it: https://www.screencast.com/t/Zb3eyHQ0E
After this you can add a flex block in it: https://www.screencast.com/t/6UM5LmHT5G2 with this settings: https://www.screencast.com/t/EUyGSfxItTb
I hope this helped.
Thank you !
Hello,
I’m glad that you manage to find a solution.
The implementation of ACF for cloud library is much harder to achieve than for Standard pack and requires more knowledge (developer skills).
Thank you!
Hello,
Unfortunately, we recommend using WPBakery only for pages and not for posts => https://forum.tagdiv.com/how-to-use-visual-composer/
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Thank you!
Hello,
I just checked your website and it seems working well -> https://www.screencast.com/t/eAdqSfPMU6n7 -> https://www.screencast.com/t/HwhmsSJrBZ -> https://www.screencast.com/t/0XkGmPEvGL
I understand that you managed to solve your problem, right?
Also, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
If you want to use the mobile theme plugin, you can disable the mobile theme plugin only on that pages/posts (but you can’t disable it for 404 pages/categories pages, etc) from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby, if you create a mobile page, please check if is set correctly.
Thank you!
Hello !
Please make sure that you download and install the correct files of the Newspaper Theme as you can see in our guide here: https://forum.tagdiv.com/install-via-wordpress/
Also after installing the theme we recommend you to install a demo in order o achieve the looks that you can see on our website: https://forum.tagdiv.com/demos_introduction/
All the PRO Demos and Cloud library templates are fully editable with our page builder tagDIv Composer. More guides on this you can see here: https://www.youtube.com/user/tagdiv
Please make sure to also complete your theme requirements in order to have a smooth running theme: https://forum.tagdiv.com/requirements-for-newspaper/
For any other information we are here to help !
Thank you !
Hi,
I am customizing layout for website and imported any cloud template for archive dates. Unfortunately it always comes with date shown in english language and format.
I have wordpress properly set to Polish language and everywhere on the website date shows in polish. Only the cloud template for Day/Month/Year has this issue. I checked different cloud templates for date and it’s the same.
And when I delete the cloud template, standard date archive is displayed with proper polish dates.
Please let me know how to fix it.
Hi,
I have a WPML plugin on my site
In the second language, in categories without posts, I have a critical error. In categories in which there are posts – everything is ok
Also I have a test site that has a duplicate site that I made via updraft. And the test site has no error in categories without posts
Newspaper and all TagDiv plugins have been updated to the latest versions. Newspaper version is 14.0. WordPress also updated to latest version – 5.7.1, reinstalled WordPress several times
I also disabled all plugins except TagDiv and WPML – the error still remains
If you select No Template in the Category Global Settings in the Theme Panel – everything is ok, there is no error and No posts to display is written
Help, please, I cannot understand what the problem is
Error:
Fatal error: Uncaught Error: Call to a member function the_post() on null in /var/www/***/wp-includes/query.php:975 Stack trace: #0 /var/www/***/wp-content/plugins/td-cloud-library/wp_templates/tdb_view_category.php(17): the_post() #1 /var/www/***/wp-includes/template-loader.php(106): include('/var/www/***...') #2 /var/www/***/wp-blog-header.php(19): require_once('/var/www/***...') #3 /var/www/***/index.php(17): require('/var/www/***...') #4 {main} thrown in /var/www/***/wp-includes/query.php on line 975
Hello~
I am using a cloud template as a product review post.
I want to add a search bar in a review post.
But I can’t find a search bar function in add element of cloud template.
How can I add a search bar in a the review post?
the position where I want to set is the center of right side( between product category list and ‘must read’ )
or
https://ongajok.com/wp-admin/post.php?post_id=10441&td_action=tdc&tdbTemplateType=single#/
Hi, I am running into a problem:
If I add echo '<b>Genere: </b>'.get_field('genre').' '; inside an existing template (ie plugins\td-standard-pack\Newspaper\parts\single\loop-single-8.php) it works just fine, I see
Genre: Rock
What I am trying to do, though, is to inject the field in a custom template. Following your suggestion, I decided to edit td-cloud-library\shortcodes\single\tdb_single_subtitle.php
//if ( empty($post_subtitle_data['post_subtitle'])) {
// return $buffy;
//}
$buffy .= '<div class="' . $this->get_block_classes($additional_classes) . '" ' . $this->get_block_html_atts() . '>';
//get the block css
$buffy .= $this->get_block_css();
//get the js for this block
$buffy .= $this->get_block_js();
$buffy .= '<div class="tdb-block-inner td-fix-index">';
$buffy .= '<b>Genere: </b>'.get_field('genre').' ';
//$buffy .= '<' . $title_tag . '>' . $post_subtitle_data['post_subtitle'] . '</' . $title_tag . '>';
$buffy .= '</div>';
$buffy .= '</div>';
return $buffy;
the result is that the field data doesn’t get pulled.
I see “Genre: ” instead of “Genre: Rock”.
Any idea what could be causing this?
Thanks. I got a bit more information from my host today. I have tried the suggestions you made above, but we are still getting a lot of 400 errors.
======
A big majority of those requests seem to be malformed though, and they are getting a 400 response by the server. Many of them are coming from the td-cloud-library plugin as I previously mentioned, so I recommend you to reach out to their support. Here’s an example:
2600:8800:2433:d600:b02d:a719:bf42:3a77 (2600:8800:2433:d600:b02d:a719:bf42:3a77) – – [15/Apr/2021:23:48:33 +0000] “POST /wp-admin/admin-ajax.php HTTP/1.1” 400 11 “http://www.inparkmagazine.com/meow-wolf-omega-mart-opens/?tdb_action=tdb_ajax” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36” kb4ubxzmru
=====
Any ideas? Thanks.
Hello,
If you set that code from the requirements in .htaccess and you use Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader and see if the problem persists.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00 AM to 05:00 PM GMT+2
Thank you!
I just see, that the desktop-version suddenly also is missing the css 🙂
In the cloud template the headers are correct and the 404 cloud template is assigned correctly in the template settings.
Hello,
we have a 404 cloud template and a corresponding 404 mobile cloud template. The desktop 404 page is displayed correctly, but on the mobile 404 page the css for the header and footer is missing. How to fix?
See
https://www.literaturcafe.de/not-exiting-page/
Hello,
In most cases when you get a similar message “ Error at zones: 1(models): 0(dom).The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
For this error, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, this page was created with tagDiv composer or did you use another page builder?
Sometimes this problem can also be due to a conflict with the plugins, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you
Hello,
Please do a test, and assign the cloud template on that category in Theme Panel => https://www.screencast.com/t/uslik5SZK and see if still is a problem, also, if you are using a cache plugin, deactivate it, clear all cache(also from your browser).
Thank you!
