Search Results for 'composer'

Hello allmyhoney,

Please ensure that you are using the latest version of the theme and also, the latest version of Visual Composer which com bundled with the theme core packet. For more information about how you can install this plugin, check the guide here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks for the message!

Hello MasteringHealth,

I have inspected your website console and I saw that you have some js errors through it. First of all, please try to disable all of your untested plugins, leave just Visual Composer to active, clear all your caches, purge all CDN files and check the results. After that, make sure that your system status is increased according to our guide here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Constantine,

Please keep in mind that the Visual Composer come bundled with the theme packet, and you do not need any license for it. For more information about how you can install the Visual Composer plugin, check our useful guide here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks for your understanding!

Hello LaurennePierrick,

I have tested on Android devices and the images seem to work as expected. The problem is on Apple devices which not loaded your images from your posts. It seems to be a conflicting plugin which causes this issue. Try to disable all of your untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

We have no reports of such errors coming from our theme. Our theme does not use google maps by default.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it
Then test again to see if the errors are still present.

Thank you!

Hi,

It seems that this could be ad related – https://www.screencast.com/t/fWKfCLn5mos as you can see there are a lot of warnings regarding this. You can also try disabling all your plugins except Visual composer, clear the cache, purge cdn files and check again. Maybe a plugin is interfering in some way, I can not even see the ad at the moment – https://www.screencast.com/t/88I2amcd4v7F – https://www.screencast.com/t/hUsfaqdHuusA

Thanks

Hello benneely,

Please keep in mind that the Visual Composer (5.0.1) is fully tested with our theme and this type of version come bundled with the theme packet. Do you have installed this type of plugin according to our guide in the Newsmag 3.3.1? Do you have increased the system status parameters to be according to our documentation? If all of these steps are accomplished and the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello dreamsight,

I am sorry that you are unhappy in this regard! Please notice that creating this type of menu in the mega menu has not been included in our demo style because we watched not to include many settings here to avoid the confusions. As you can see in the above useful tutorial, this type of menu is not more complicated to create. You simply have to make a page with a single image at the top, and below this, you should create 3 columns where you should include the WP Custom Menu Element from Visual Composer, like this -> https://www.screencast.com/t/VervgVxel and the result you should see here -> https://www.screencast.com/t/7ZIMdPt4JN I created for you a layout which has to have your custom page which has to be loaded on your mega menu. The code of it can be seen here -> http://pastebin.com/sbcbCCZG This is just an example. You should follow the steps which are presented above and create your own custom menu.
I saw on the dashboard that you got a bad rating because of this, and I would like, if possible to change it because we are here and we will glad help you in the future if you have any other problems related to basic theme settings.
If you need more assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin), so we can further inspect it closer your setup page. Also, you can provide there the link to this topic so we can quickly identify you.

Thanks for your understanding and sorry for the inconvenience!

Hi,

Please provide more details about what you want to achieve. Maybe there is an easier way of achieving this. I can see that you are trying to insert a html list containing a link, you could use a raw html element for Visual composer – and place it in the sidebar like this – https://www.screencast.com/t/U9E6HAVLj or if you use a widgetised sidebar like this – https://www.screencast.com/t/T07InlA1yQi5

Thanks

Hi,

Please try to disable all plugins except Visual composer, clear the cache and check again. This is the most likely cause, a plugin could be overriding the settings in the menu screen causing options to not be available, and has happened to some users before.

Thanks

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files.
Then increase the system status parameters like this guide shows: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Let us know how it goes.

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
The homepage does not have a standard sidebar if it;s created in visual composer so any custom code can be added on the homepage in the page builder.
If you want to alter the page template php, then you will need to edit the page template file that you use on your page:
https://www.screencast.com/t/ttPqhLDBo
Here are the page templates available in our theme: https://forum.tagdiv.com/page-templates-2/
Thank you!

Hello,

I tested the tabs again but nothing was found. The tabs work exactly like before.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Let us know how it goes.

Thank you!

Hi,

If this is not a server issue, please try to deactivate all your plugins except Visual composer, clear the cache, purge cdn files and check again. Also you could use the WP Super Cache for your website, here is a guide to help you with the configuration – https://forum.tagdiv.com/cache-plugin-install-and-configure/ This tutorial is also useful and you should follow the steps mentioned to improve page loading speed – https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks

Hello,

Please leave just wp super cache and visual composer active (disable all other plugins) and then use these settings for the plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Then clear cache afterwards.

Let us know how it goes.
Thank you!

Hello,

There must be something wrong about your file as the file from the last version has 979 lines of code, not 911
We do not get this error on any of our installs using php 7.0.
First, try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If the error is still there, please try to reinstall the theme using this guide: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello,

Please try to increase your system status parameters as this guide shows: https://forum.tagdiv.com/system-status-parameters-guide/
If you use the wordfence plugin, please set the firewall to learning mode.
If this is not the case, then please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Let us know how it goes.

Thank you!