Search Results for 'composer'

Hi,

The Homepage post is just a Visual composer element that can be used just in any page you create and set as a static homepage – https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ as can be seen in the demo – https://demo.tagdiv.com/newspaper/homepage-one-top-post/ Since it is a homepage post it must contain a post to display. If you are looking to have something resembling it’s style you could use other elements like the slide element or a single image etc. You can find most of the elements used in the theme in the demo here – https://demo.tagdiv.com/newspaper/ in the features menu.

Thanks

Hello Liz,

Please ensure that you are using the latest version of the theme and also, make sure that you use the bundled version of Visual Composer which come with the theme packet. I have checked on my side and the Image Box Block is there -> https://www.screencast.com/t/qAbH2QNalNb Try to remove and install again the Visual Composer and check the results.

Thanks for the message!

Hello kumar subham,

Unfortunately, I do not exactly understand what you mean, sorry! Please provide more details about what you want to achieve, also, provide some useful screenshots so I will be able to provide a more accurate response. For more information about how you can use the Visual Composer, please consult here -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/

Thanks for your understanding!

Hello apinfadli,

I guess that you are using the 1/3+1/3+1/3 layout in your Visual Composer and that’s why you bring this white space, like this -> https://www.screencast.com/t/PoQ4mqpMkEn For more information about how you can use the Visual Composer, please consult here -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/

Thanks for the message!

Hello moffzar,

I have checked your source page, and I notice that you are using some untested plugins which can interact with the theme core file and which can break the js or theme. To be safe, please try to disable all of the untested plugins, leave just Visual Composer to be active, clear all your caches, purge CDN files and check the Chinese category page and check if the Load More button work or not.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello consafo,

Your PHP version it seems to be good. For more references about theme requirements, please consult here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Ensure that you are suing the latest version of the theme and also, make sure that you are using only the plugin version which comes bundled with the theme. To be safe, try to disable the Visual Composer version, delete it and install it again from Premium Plugin Area, like this -> https://www.screencast.com/t/ooOH3wezI Clear all your caches and check the results.

Thanks for the message!

Hi,

I have inspected some of your posts but I do not see any problems regarding the post content – https://www.screencast.com/t/uwvWZgoPTgX – https://www.screencast.com/t/DZS0YYkQpP – https://www.screencast.com/t/ool19s7h If you still have issues, maybe it is an intermittent issue and could be caused by a recently installed plugin. You can try to disable all your plugins except Visual composer, clear your cache and check again. However you should consider updating to the latest version of the theme and it’s plugins, even if it proves to be difficult as I see you have a lot of customization that you will have to check for compatibility, because some modifications may not work with the latest update.

Thanks

Hi,

The Visual composer editor plugin is required to be installed in order for your site to display properly, and have the possibility to create your pages using it’s features. Visual composer and other theme plugins are provided in the full theme package -https://forum.tagdiv.com/whats-included/ and updated along with the theme updates. The editor also comes pre-activated with a licence (just ignore the activation messages), so you will only need to install it using this guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and use it according to this tutorial – https://forum.tagdiv.com/how-to-use-visual-composer/ Also you can find all of the theme’s documentation here – https://forum.tagdiv.com/newspaper-theme-documentation/
Regarding the post image try center-aligning the image – https://www.screencast.com/t/OyLgj5fjC – https://www.screencast.com/t/yKoQ079Z or adding just a line of space above and below the image – https://www.screencast.com/t/HOvcrbm1

Thanks

Hello joeville9ja,

First of all, please ensure that you are using the latest version of the theme and also, make sure that if you are using some untested plugins, all of these do not influence and interfere with your theme core files and cause this issue. To be safe, try to disable all of the untested plugins, leave just Visual Composer to be active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. After this, ensure that your system status parameters are according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello,

Well since we are not seeing this error on our end and no other user reported such an issue, I think it’s safe to say the error is not in the theme but rather on your end.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Please make sure you have increased your system status parameters according to this tutorial – https://forum.tagdiv.com/system-status-parameters-guide/ If you have already done this and still have problems, try to disable all your plugins except Visual composer, check or remove any custom code you may have entered in theme panel or to the theme files and try again.

Thanks

Hi,

You can try the regenerate thumbnails plugin like in this tutorial, and see if it fixes your issue – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ As for the image gradient you can change the style on the big grids in their settings – https://www.screencast.com/t/JOVQJKSEc If you still have issues regarding the thumbs, try deactivating all your plugins except Visual composer, clear your cache and see if the problem is still there and if not, activate them one at a time to identify the one that could be causing this. Also please provide a link to your website so we can take a look if none of these suggestions work.

Thanks

Hello,

This could not be a plugin conflict but rather a js optimizatuion/minification The images on your site do not load and the js elements such as the search do not work: https://www.screencast.com/t/WqYlipKJi5v It is clear that a js error is affecting your site.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The translation should work if you load it from the load translation button. Not manual translation though. Please use the guide above and then clear all caching. If the translations do not work on the mobile theme then please disable all plugins except visual composer and the mobile theme, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The color in the footer originates either from a custom css you added to the theme panel or a plugin that rewrites the theme css. Please remove any custom css from the theme panel and disable all plugins except visual composer, clear cache and reset cdn files if you use it.
It also affects the related articles on posts.

Thank you!

Hi,

You can not update Visual composer directly from the producer, updates for the Visual composer editor are provided along with the theme updates in the full theme package you have downloaded from Themeforest – https://forum.tagdiv.com/whats-included/ and you can update it manually as explained here – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Just deactivate and delete the plugin, then upload and install the new version from the theme package, plugins folder. Also you do not need to worry about Visual composers’s update message because it is already activated as specified in the link provided above.

Thanks

Hello LaurennePierrick,

I have noticed that you are using the Newspaper theme and it is not the latest version of it. Try to update it via FTP way, disable all untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. If the problem is still there, please try to make a new clean install from scratch via FTP way and check the results. For more details about FTP method, please consult here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for the message!