Search Results for 'composer'

Hi MarioBoriassi,

For other users who access this topic, please notice that after several investigations in this regard have concluded that this type of issue come from WP Supercache which is not fully compatible with WordPress 4.6 and that’s why this problem occur. We hope that WP Super cache plugin will be updated it as soon as possible and that problem will be fixed. Notice that this issue appears and on Mobile Theme from Jetpack when the caching plugin is active.
Please notice that we have reported this issue to Jetpack and we are waiting for an update from them. Until that, you should use our workaround posted here -> https://github.com/Automattic/wp-super-cache/issues/132
Also, please try the theme without any untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting in the theme.

Thanks for the message and sorry for the inconvenience!

Hello nairolf,

I asked your website and you do not provide me. If you want a deeper investigation in this regard, you have to provide your website URL. Also, if you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Thanks.

Hello,

The string is empty for a reason. There is no error with the strin you mentioned. But on my end the strinc is on line 9886 not 1401. If you get a js error in your browser console it could be a plugin conflict as the animation is the first one to break with a plugin conflict. I assume your images get an opacity of 0 and cannot be seen properly. This is a very common issue caused by plugins. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cnd files if you use it. This is most likely a plugin conflict.
Let us know if you still have trouble with images

Thank you!

Hello,

Sorry but we cannot communicate in real time as we have no chat option and our support hours are 8 to 5 gtm +2

1) and 2) This could mean some file are not working properly or the theme install did not go as planned. Please install your theme again and update to the latest version with this occasion. Please use this guide to do it:
https://forum.tagdiv.com/how-to-update-the-theme-2/ and please also update your plugins by using this method: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

3) Our blocks are fixed. Their layout cannot be changed from the theme settings. Our blocks cannot be used in revolution slider. Only in visual composer. If you want to create a revolution slider element you must read their docs here: https://www.themepunch.com/faq/slider-revolution-beginner-video-guides-tutorials/

4) You can use wordpress to add images or video to your post. Yopu can add images from the media library and you can use oembed to add videos or other elements

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. It could be a plugin conflict affecting the page.
Let us know how it goes.

Thank you!

Hi MESOTU,

In the latest update of the theme, we have updated the Visual Composer and some fixes in the theme and in the future update will update and the Revolution Slider to the latest version of it, as soon as possible.

Thanks for your understanding!

Hello,

We have only one other report of this issue with our theme and that is way back in 2014. It could simply be a plugin conflict so please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test again and see if you still get the error.
If you say the error is still present on a wp default theme, then maybe one of these solutions could do the trick:
http://www.agentwp.com/fix-cheatin-uh-error-in-wordpress
I would try to get it fixed on the wp default theme first before applying the theme.

Let us know how it goes
Thanks

Hi,

Well we cannot see the site as you have a coming soon page. Please first of all make sure you have the latest version of the theme and of the plugins bundled with the theme.
In order to update the theme you can follow this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
As for the plugins the same method as updating visual composer applies: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
(Visual composer, revolutions slider, social counter and mobile theme)
If the issue is still there when using the latest updates, then please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test your site again.
Let us know how it goes.

Thank you!

Hello artiium21,

I have inspected your website and I saw that you are using the Mobile Theme plugin. So, please notice that this is the new concept for mobile mode and this feature has been designed to display on your front page only the 3 Big Grids at the top of the page sorted by Featured Category, some text, if you will add it from Mobile Editor in Visual Composer and the Latest Articles module which is displayed at the very bottom of the page.For more information about mobile theme, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/ If you are unhappy with this plugin, please notice that you can simply disable it from the Plugins Area (Mobile Theme plugin) and the theme will be automatically switched to the general responsive mobile mode which displays all the elements from your desktop version but in responsiveness mode.

Thanks for your understanding!

Hello,

We have no tested our theme with another builder as we built our theme using visual composer. I cannot say for sure if you can use another builder or not, but most likely our modules and blocks will not work with other builders. You will only be able to use the builder default elements and not the theme elements anymore.
As for the assistance, we cannot recommend anyone. We cannot offer customization services and we have no customization department for custom work. Sorry.

Thanks.

Hi,

Please update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

Both revolution slider and visual composer are bundled free of charge with our theme so you do not have to buy an activation code. The messages will keep popping up to make you buy the plugin but you already have the full version. You can simply ignore these messages. As for the updates, please use this guide to update the plugins: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!