Search Results for 'composer'

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
if you have the ‘wordfence’ plugin, please set the firewall to learning mode for the theme panel to work properly. Also you can check your system status and increase the parameters according to this guide:
https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello skmg,

Please update your theme to the latest version of it (Newspaper 7.4) and also, the latest version of required plugins (Visual Composer 4.12.1 and Social Counter 4.1), clear all your caches and test it again. Also, if you are using some untested plugins, please try to disable all of them, and install only the plugins that come bundled with our theme and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Let us know how it goes.

Thank you!

Hello skmg,

Please make the update to the latest version of the theme (Newspaper 7.4) and also, please update the required plugins to the latest version of them (Visual Composer 4.12.1 and Social Counter 4.1). If you are using some untested plugins, please try to clear all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello ttalleur,

I have inspected your website and I saw that you have some errors in console, like this -> http://screencast.com/t/K5mwQGAyhd8f and I assume that all of these comes from your untested plugins which you are using on your side. Please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out the conflicting plugins. Please notice that the theme is fully tested and we have not encountered these types of issues until the present.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Adi.Wibowo,

Please ensure that you are using the latest version of the theme (Newspaper 7.4) with the latest version of Visual Composer 4.12.1 which come bundled with the theme. Clear all your caches, purge CDN files if you are using the CDN system and test it again. Also, please check your system status and try to increase the parameters to the higher value of them, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks.

Hello,
This issue might be caused by an incompatible plugin so please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Then test your posts again.
Let us know if you still have this issue afterwards.
Thanks

Hello,
I have accessed your site but could not see the problem. the sidebar does indeed go smaller below 1018 px as tablets do not have enough space to display the full sidebar width. It is a css rule added to make sure the sidebar and content display properly on tablets but i could not see it getting smaller when scrolling to the bottom. please let us know if you still have this issue.
If you do, in most cases such issues are plugin conflicts so please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Thank you!

Hello vollervi,

Please update also the Visual Composer plugin to the latest version provided with the theme 4.12.
You can find it in plugins folder from theme package that you download from ThemeForest – https://forum.tagdiv.com/whats-included/ and here is the update guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Let us know how it goes!

Thanks!

Hello,

Please use this guide first and regenerate all thumbs: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
If the problem is still there please disable all plugins except visual composer, clear cache and reset cdn files if you use it.

Thank you!
Bogdan B

Hello,

If the system status was not the cause of it please also try it without any plugins. Disable all of theme except visual composer, clear cache and reset cdn files if you use it.
If the problem is still there, please regenerate all thumbs using the “force regenerate” plugin
Another possible fix is adding "SetEnv MAGICK_THREAD_LIMIT 1" to the htaccess file.

Let us know how it goes.
Thank you!

Hello,

I have tested this on my end but did not see the issue. Please disable all plugins except visual composer, clear cache and reset cdn files if you sue it. Also make sure you do not have any custom code in the child theme or in the theme panel that might affect the ads.
Let us know if you still have issues with this and prvide a link to your site if the problem is still there

Thank you!

Hello,

You can simply use a text with title block element found in the visual composer elements here: http://screencast.com/t/TUWI2t4y4

Thank you!

Hello,

Please update your theme to the latest version by following this guide:
https://forum.tagdiv.com/how-to-update-the-theme-2/
Also make sure you update visual composer as well: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then make sure you disable any untested plugins and use this guide for a cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know how it goes
Thank you!

Hello WSSC_info,

Please keep in mind that you do not have any problem with your homepage layout. I have inspected your website and I saw that you are using the Mobile Theme plugin which has an own layout for Mobile mode than without it. Perhaps you ‘re used to the responsiveness mobile layout and now when you have installed our new concept for the mobile mode you have noticed that difference, right? Please notice that our mobile theme intend to display the Big Grid at the top of the home page which is sorted by Featured Category, then some text if it will be added from Mobile Editor in Visual Composer and the Latest Articles module from the bottom of the page. For more information about our concept, please check here -> https://forum.tagdiv.com/the-mobile-theme/ If you do not want to have our Mobile Theme, you simply disable the mobile theme plugin and the theme will be switched to the general responsiveness mobile mode.

Hope this helps!

Thanks for your understanding!

Hello AdamAL,

Please ensure that you are using the latest version of Visual Composer, like 4.12 version. Make sure that you have disabled and have deleted the old version of it and then, from your Premium plugin you will have to install the latest version which comes bundled with the theme, like this -> http://screencast.com/t/ebUWAaS9 For more information about how you can install your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Hope this helps and let us know how it goes!

Thanks.