Search Results for 'composer'

Hi,
Before anything else try this:
Disable ALL plugins except visual composer, clear cache and reset cdn files if you use it. Then make sure you use the latest version of the theme(7.1.1) and of visual composer (4.11.2). If the issuer is still there please provide a link to this broken big grid so we can inspect it.
Thank you!

Hi,
Maybe the installation process was not done properly. Please use this guide to do a fresh install of the theme: https://forum.tagdiv.com/install-via-ftp/ Please also remove all plugins except visual composer and clear cache and cdn if you use it.
Let us know if you still have trouble with it.
Thank you!

Hi,
Did you try to edit the homepage in visual composer? That’s where you will find the image: http://screencast.com/t/8iU5clq0wSs
You can delete the entire row or just replace the image.
Thank you!

Hi,
Unfortunately the ad spots do not accept custom code except for ads. If you want to add a custom js code you can do it in visual composer like so: http://screencast.com/t/7m7MoUtkK0 or you can use the theme panel: http://screencast.com/t/AXw46MQroAOo
Now it depends on what the code is and what it;s meant to do. There is no one spot fits all situation. If you want to add specific parts of code in specific places of the site, you will probably have to edit the theme files and code it in. For this you will require coding skills though so if you cannot do it, we suggest geting some hired help on this as we cannot offer any custom work at the moment.
Thank you!

Hello,

Unfortunately pages are very different from posts. Visual composer can be activated on posts from the plugin settings but this is not tested or recommended. Posts have their own like buttons you can activate from here: http://screencast.com/t/X9c10hiLJIOm Unfortuantely these options will not work on the mobile theme and visual composer elements cannot be used as well. the mobile theme is very different from the main theme as it only uses limited features in order to provide top loading speeds. https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hi,
If you want to replicate that design, you can only do it on pages, not on posts. you can customize your pages using visual composer and add elements to it. Here is how the back-end should look like for that particular design: http://screencast.com/t/J8HduqLjR
Please follow this guide to learn how to use visual composer:
https://forum.tagdiv.com/how-to-use-visual-composer/
https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Thank you!

Hi,
Let’s start from the beginning. Here is a guide on how to use visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/
You can add or remove elements from your page by using the visual composer page builder. you can add blocks, grids in 1 column, 2 columns or 3 columns. Please use this link to learn more about the plugin https://vc.wpbakery.com/video-tutorials/ but keep in mind that the front-end editor has been disabled on our theme. and we only recomend using the columns shown in the first link I provided.
I hope this helps.
Thank you!

Hello,
I’m not sure what preloading you are referring to but every block has the block settings you can change to customize your block .It can be done from visual composer if your block is added that way, or from the widgets area if your block is in a sidebar. Please check this guide for details: https://forum.tagdiv.com/block-settings-guide/
Thank you!

Hi,
I could not find any error son your site so and the visual composer is indeed the latest version. Please send us your login information via email at contact@tagdiv.com (as this is a public forum) so we can login and investigate this issue.
Also please include a link to this topic.
Thank you!

Hi,
On my mobile devices I cannot see the issue only on the browser emulator. Please try to disable all plugins except visual composer, clear cache and reset cdn files. Then test the menu again. if the problem is still there, please try to activate the main theme as you may have some code in the child theme that could affect the header.
Let us know how it goes.
Thank you!

Hello,
The version of visual composer we provide is a free version and cannot be activated or updated from the plugin author please read more about this here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ – http://screencast.com/t/kAvI3aD0Qq5
Thank you!

Hi,

Please try to do a clean install of the theme. Download the latest theme version form envato and follow this guide to install it via ftp: https://forum.tagdiv.com/install-via-ftp/
Then please disable and delete files for your version of the social counter and install it from here afterwards: http://screencast.com/t/epBpvqGTev
If you satill have trouble with it, please disable all plugins except visual composer, clear cache and reset cdn files if you use it as plugin conflicts can also affect the counter.
Let us know how it goes and if you still have trouble with this, contact us via email at contact@tagdiv.ocm and provide wp-admin so we can investigate.

Thank you!

Hi,
I have tested this on my end but could not replicate it. The 404 is provided if you do not add the full url path. you need to add it like so:
https://www.instagram.com/cocacola/ – result: http://screencast.com/t/o0TVhUQPAs
If I add it like you suggest: instagram.com/cocacola/ -the result will be wrong: http://screencast.com/t/WpgWoHSAd
The social fields need the full url.
If you have issues when adding the full url, please try to disable all plugins except visual composer, clear cache and reset cdn files. Then check the social network fields again.
Thank you!

Hi,
Can you please post a screenshot of this issue as I have checked your site again and could not see any issues with the header. (you can ignore the update as you can only update visual composer from the theme package you download from envato. We have not yet released version 4.12 of VC but plan on doing so this week)
Thank you!