Search Results for 'composer'

Hello,
Deprecated items were already replaced with new ones in visual composer but they kept the same name. Please remove your CTA element and simply create a new one. That will replace the deprecated element and use the current version of it.
Thank you!

Hello killerkhan,

I have checked your website and I saw that big white space. Also, I have checked your source page and I saw that you are using a lot of untested plugins, including a youtube embed and etc. which are not tested with our theme and which might cause many problems in theme. I have noticed that this plugin adds some classes and custom CSS in the theme which damage the layout and that’s why that white space it appear. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Plese keep in mind that all of these plugins which you are using on your side are not tested with our theme and we have no idea about the theme behaviour with these and also, we cannot provide support for those untested plugins, sorry!

Thanks for your understanding!

Hi,

This is how the Visual Composer element works, we don’t alter the Visual Composer code or functionality, the theme was designed to support the plugin and we register our own blocks. On our blocks we use add_image size function and the thumbs are used on modules and blocks, you can read more about this – https://forum.tagdiv.com/thumbnails-vs-featured-image-size/ – https://forum.tagdiv.com/featured-image/ so you can use tagdiv blocks if you want.
So for your Visual Composer element you could create a custom grid and set the post image size – http://screencast.com/t/FInktJtG14 Here you can find more details about the Grid Builder – https://wpbakery.atlassian.net/wiki/display/VC/Grid+Builder – https://wpbakery.atlassian.net/wiki/pages/viewpage.action?pageId=3604488

Thanks!

Hello marciagf,

Please keep in mind that Visual Composer come bundled with our theme and you will have to use only the version which comes with the theme and not other to achieve better results. Our latest version of the theme is Newspaper 7.1.1 and the right version for required plugins are -> Visual Composer 4.11.2 and Social Counter 4.1.
As you can see, all the plugins are in constant development. Each plugin will have to be checked with our theme for a good working and this process it may take a while. For example, the latest version of Visual Composer is 4.12 and the latest version of the plugin which has been tested with our theme is 4.11.2. In the future, after our developers will check this latest version of Visual Composer with the theme and they will find that the theme does not need to do some adjustments for, we will release an update with the latest version of Visual Composer (4.12). Until we will release the update with these latest versions you will have to ignore these messages.
So, please notice that if you want to have the latest version of the Visual Composer, you will need to have the additional license of this plugin and also, we cannot say for sure if this version of Visual Composer will work 100% with the theme because this version it is in testing.
For more information about Visual Composer, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks for your understanding!

Hello all,

I want to underline the fact that our theme is in constant development and we working hard that it to be updated with the latest version of plugins. So, I suppose that you are using the latest version of WordPress which is 4.5.2 and if you are not using the latest version of the theme, you will not bring the best results here. Also, you will have to use the latest tested version of Visual Composer (4.11.2) with the theme because if you are using an older version of it, also, you will not bring the best results and the Composer will not work. So, if you are using an older theme version of the theme and if you not planning to reinstall/update the theme to the latest version, then you will have to downgrade the WordPress and Visual Composer from an older version if you want that your theme to work as expected. Please keep in mind that for every time when Visual Composer will release a new version, we will release a new update with the latest version of the theme which is adjusted to this version of a plugin, for better results. So, if you have updated these plugins to the latest version of them and if your theme is not updated to the latest version of it, the chances are high to not working as properly.
Please keep in mind that we cannot offer support for older version of the theme, but only for the latest, because this area is in constant development and we have to keep up technologies advanced.

I hope that you understand this!

Thanks for your message!

Hi,
The block settings can be changed by clicking the pencil icon as presented in this guide: https://forum.tagdiv.com/block-settings-tutorial/
Your problem originates from the latest version of wordpress. You use an old version of the theme and an old version of visual composer. You have visual composer 4.6.2 but for the latest version of WP you need version 4.11.2 as there were a few compatibility issues that needed fixing. Please updfate your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then update your plugin by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please also make sure you update the social counter plugin as well after you update.
Thank you!

Hello charlinux,

Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, you are using the required plugins with the latest version of them ->Visual Composer 4.11.2 and Social Counter 4.1. Please notice that the Visual Composer is a built-in plugin, come bundled with our theme and you no need to buy any licenses to it because it is included in theme packet. For more information about this, please consult our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ -> https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks for your understanding!

Hello Abhay Pratap,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins which might appear. Try to clear all your caches and check the results.
Also, if your problem is still there after this, please send us am email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Provide the link of this topic so we can easily identify you.

Thanks.

Hello smartwebdigital,

Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and then, make sure if you have updated all the required plugins to the latest version of them ->Visual Composer 4.11.2 and Social Counter 4.1. Try to clear all your caches, purge CDN files if you are using the CDN system and check the results. Also, if you are using some untested plugins in our theme which might cause this issues, please try to disable all of them and runs the theme only with the required plugins.

I hope that helps.

Thanks for your understanding!

Hello orbofdarkness,

Please ensure that you are using the latest version of Visual Composer 4.11.2 and Social Counter 4.1 in order to achieve the best result with the social counter. Try to clear all your caches, purge CDN file if you are using the CDN system and test it again.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Rocket1j,

Unfortunately, I do not exactly understand what you want to mean. So, please notice that our blocks have been designed to be used in 1/2/3 columns using the Visual Composer, according to our documentation here -> https://forum.tagdiv.com/how-to-use-visual-composer/
If you refer to something else, please provide more details about what you want to achieve, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello zeeshan,

I have checked your website and did not find the layout from your screenshots. I found this -> http://screencast.com/t/zgOhZwIfSf for your specific link. I have checked your homepage and there I found the same layout, like this -> http://screencast.com/t/cNiakayiycr I suppose that you want to add a background image to this black space, right? So, if you want this, please notice that you will have to add the background image using Visual Composer to the Row, like this -> http://screencast.com/t/pYGZFnPVA6eI and for your Related Articles section, please provide the certain URL so I can inspect it closer.
To change the background in that section -> http://screencast.com/t/vZMUQ1EC4 you will have to use the same method as I presented you above and if you want to change the structure for your Ajax Filter, you will have to check the Block Settings and set only your desired category which you want to display and not all categories, like this -> http://screencast.com/t/hZ7jrjoBouE For more information about Block Settings, please consult our documentation here -> https://forum.tagdiv.com/block-settings-guide/

Thanks for your understanding!