Search Results for 'composer'

Hi,
I have checked your site and the privacy poilicy works as expected. If you use the mobile theme, please note that using visual composer will not work anymore on this theme as visual composer was removed for the mobile theme in order to get better speeds. Please use the secondarry mce editor that appears on every page to create your pages for mobile without the use of visual composer.
https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hi,

The mobile theme will not show the elements on the desktop by default. It consists of 2 elements, a big grid that shows featured posts (they must belong to the predefined ‘featured’ category) and a latest articles section where your latest posts are shown. It;s pretty much like a category archive in order to get maximum page speed on mobile devices. It does not use visual composer at all.
Please make sure you have posts on your site so it has posts to display. (your site has no ‘posts’ only instagram widgets)
You can read more about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/

Thank you

Hi
this issue is mostly caused by js errors. These are caused by plugin conflicts. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test your site again
Thank you!

Hi,
The latest version of VC was added as soon as it launched. The plugin does not update automatically though, you have to update it yourself by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,
Please deactivate all plugins except visual composer, clear cache and reset cdn files if you use it. Then access the theme panel and hit the save button if you haven’t after you updated. If the problem is still there afterwards, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the issue. Also include a link to this topic so we can identify you.
Thank you!

Hello jazarian,

If you want to add this type of feature, please notice that it is a Visual Composer element and it could be added from Visual Composer, like this -> http://screencast.com/t/fBUCgWOk4B

Thanks.

Hello marcosrieper,

Please ensure that you are using the latest version of Social Counter (4.0) for the latest version of our theme (7.0), clear all your caches and then see how it works. Also, for good results, please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, provide the link of this topic so we can identify you.

Thank you for your understanding!

Hi,
Please try to deactivate all plugins except visual composer, clear cache and reset cdn files. The mobile menu should not display on desktop.
Let us know how it goes.
Thank you!

Hi,
Before we take a look at your back-end, please try to disable all plugins excepot visual composer, clear cache and reset cdn files if you use it. Then make sure you update all plugins that cam with the theme. Visual composer, social counter and revolution slider if you use it.
You can follow this guide to see how you can update the plugins: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If the problem is still there afterwards, please send us an email at contact@tagdiv.com and provide wp-admin so we can access your site and inspect it. Please also include a link to this topic so we can identify you.
Thank you!

Hi,
I have checked your site and it seems the permalinks are wrong but this does not happen on our side. The permalinks on our testing platforms and localhost and all other instances of the theme are ok, so maybe there is an issue on your end. Please try to disable all plugins except visual composer, clear cache and reset cdn file if you use it. Also please try to re-save permalinks.
Let us know how it goes.
Thank you!

Hello kosashi777,

In order to display this widget in your mobile view, please check the theme panel and ensure that this option is enabled from there, like this -> http://screencast.com/t/0sIbBtjs Also, if your problem is still there, please check your console and see if you have some js errors through it. Please try to disable all your untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
For more information about this, please check our documentation here -> https://forum.tagdiv.com/login-how-to-enable-user-registration/

Hope this helps and let us know how it goes!

Thanks.

Hello,

The ads for the mobile theme have to be inserted in the designated ad spots here: http://screencast.com/t/tk6chiBbQGM5 (just the ad code not a visual composer shortcode)
Newsmag will get updated as well, there is no doubt about it. We always try to improve our themes as much as we can, but we are still a small team and we cannot update 2 themes at the same time unfortunately.

Thank you for your understanding.

Hello valerianidesign,

Please ensure that your latest update was loaded successfully. So, to be sure, please try to make a fresh install and update the theme only through FTP because this is the surest method to do an update. Also, after doing that, please install only the plugins that come bundled with our theme (Visual Composer 4.11.2, Social Counter 4.0). Before doing an update, please ensure that you have removed your old theme to avoid the installation errors.
For more information about theme update, please check our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello all,

@ankush, please notice that the mobile theme does not render the Visual Composer shortcode for your blocks from your pages but only the text with the Big Grid and Related articles will be displayed for your frontend in mobile theme. This is not an issue, this is just the mobile theme behaviour. For more information about this case, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
P.S. If you need the further assistance in this regard, please create another topic and tell there the problem for avoiding the confusions from this topic!

@Bintmusic, unfortunately, this is not the right behaviour for your mobile theme. Please notice that this plugin will display you by default a Big Grid and related articles because this is the template structure implemented. Please check your plugins list and try to disable all of them which are not tested with our theme because it could create a lot of unknown issues in this regard and leave just our untested plugins. Clear all your caches and check the results. Also, please notice that the Big Grid display all the posts which are in Featured Category. Please check this category and add there some posts which you want to be displayed on your theme mobile. ->> http://screencast.com/t/CPmP3tlkuCo
For your second problem, if you are referring to the Related Posts for Post page and also Related articles, indeed is a mini-bug and we will solve it as soon as possible in next future update.
P.S If you need the further assistance in this regard, please create another topic.

@Ardhi, unfortunately, this is the actual functionality of our mobile theme. Maybe in the future updates, we will develop this plugin and we try to implement new improvements but we cannot say for sure when it will be. Thank you for your suggestions. If you have a lot of pages and if you want to display all your content from these pages for mobile mode, you can to disable the mobile theme plugin. It is just your choice.

Thanks.