- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsOffset Feature
- TutorialstagDiv Social Counter Tutorial
- TutorialsHow to Update the WPBakery Page Builder plugin
Hello,
This depends on the version you want to update from. If you already had the latest version before the update was released then you can use the patch that comes with the theme and simply replace the files provided there via FTP: http://screencast.com/t/et2UQjUG2T1j and then update your plugins especially visual composer as it has issues with the new version of wordpress.
Thank you!
Hi,
The site will go into boxed version if ANY background color or image is set. Please clear these 2 fields:
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and for the colors, even a white color counts. You need to press the clear button: http://screencast.com/t/NcGItmY5
Please note that a background image or color can be set to categories as well so category archives and posts belonging to that particular category will be boxed versions: http://screencast.com/t/QR85JUOXv.
Thank you!
Hi
Make sure you’re using latest theme version available on themeforest, V 2.3.6 and also update Visual Composer plugin at V 4.11.2 which is included in theme’s in theme’s path. Here is our update documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Also deactivate all plugins except Visual Composer, clear all caches then test again.
Thanks!
@ALL
If you do a quick search through the forum you will see that the new version of wordpress broke visual composer. It;s best to hold on to the updates for a wile until the plugins and themes can test and apply fixes if needed. The best thing to do is to disable automatic updates.
Please update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and very important: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Make sure you clear your cache and reset cdn files afterwards.
Thank you!
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Now check your pages again and if you still have problems please provide details to what they are and a link to the specific pages.
Thank you!
Hello,
The default fonts are roboto and open sans. You can change the fonts for different parts of the theme using that menu. There are lots of elements in our theme and they need to be targeted separately and this is the reason there are too many options in the fonts section. Unfortunately there is no single setting to change the default font. If you want an easier way to change the default font overall please follow this topic:
https://forum.tagdiv.com/topic/do-i-really-need-to-change-all-the-text-fields-for-fonts/
As for the link colors they are mostly changed from the theme accent color: http://screencast.com/t/nbzqxp8b but they can be changed for every block in particular in visual composer in block settings.
Than you!
Hello,
You do not need any other plugins except the ones that come bundled with the theme. visual composer is already in the package itself and can be installed from here: http://screencast.com/t/FyIBKdtd9ee
The best thing to do when starting out is read the documentation (top right of this page) There is a lot of useful information in there that will help you a great deal.
In order to edit the demo content you can simply access the dashboard and edit posts, categories and pages like you normally would in wordpress.
As for the homepage, there is no text to edit as there are only visual composer elements present: http://screencast.com/t/t746iJfrI
Please read this guide: https://forum.tagdiv.com/how-to-use-visual-composer/
You can also check our youtube page for video tutorials: https://www.youtube.com/user/tagdiv
Hope this helps.
Thank you!
Hi
Please make sure that you’re using latest version of the theme available on themeforet, V 2.3.6, deactivate all plugins except Visual Composer, clear all caches and test again.
Thanks!
Hi
Please make sure that you’re using latest theme’s version available on themeforest, V 2.3.6 and also update Visual Composer plugin at V 4.11.2 which is included in theme’s path. Here is our update documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Thanks!
Hi
I’ve checked your site and noticed that you’re using an older version of the theme: http://screencast.com/t/nvIw4CnA Update the theme at latest version available o themeforest, V 2.3.6, deactivate all plugins except Visual Composer, clear all caches and test again
Thanks!
Hi,
You can try the ftp method and replace the files directly. (option A) and the use this guide to update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hi
@ghostmi I’ve checked your site and noticed that you’re using child theme. Try to deactivate the child theme, also deactivate all plugin except Visual Composer, clear all caches and test again.
@yamuuser make sure you’re using latest theme’s version available on themeforest, V 2.3.6 and also update Visual Composer plugin at V 2.3.6 https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches and test again.
Thanks!
Hello shootmanagement,
Please ensure that you have the ultimate Version of Visual Composer 4.11.2 and also, the latest version of our theme 6.7.1. Also, please make sure that these issues do not come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
The updates were just for the visual composer and revolution slider plugins update. In order to have the latest version of the theme and plugins, please follow these 2 guides:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
As for the social counter, please keep in mind that it is affected by cache so please clear your cache and reset cdn files if you use it and check again.
Let us know if you still have problems with the counter.
Thanks.
Hi,
Please make sure you update the theme to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure you installed the latest version of visual composer properly: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If you still have issues, also try it without plugin. Disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Thank you!
Hy…
Why after installing the latest Visual Composer warning appears like this ” Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of Visual Composer.”?
Hi
When you’re using blog template the elements from Visual Composer can’t be added on page using the page-builder. However you can use do_shortcodefunction to display the big grid on blog page. Here is an example:
– first you need to get the grid’s shortcode. To do that add the desired grid on a blank page, set as you want then click on classic mode button to switch in back-end editor, copy the shortcode and paste inside do_shortcodefunction like here: http://screencast.com/t/GWIAj90xwep
<?php echo do_shortcode('[vc_row][vc_column][td_block_big_grid td_grid_style="td-grid-style-4" category_id="19"][/vc_column][/vc_row]'); ?>
Thanks!
Hi
Update the the theme at latest version available on themeforest, V 2.3.6 and also update the Visual Composer plugin at V 4.11.2 which is included i theme path, /plugins folder. Here you can check our update guides: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Thanks!
Hello tenayat,
I am referring to the version of Visual Composer. Now, the latest version is 4.11.2. Please try to follow the steps above and if your problem is still there with Social Counter, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can further inspect your setup page. Also, please provide the link of this topic so we can know who you are and what the issue is.
Thank you for the message!
Hi there,
Icons are not showing properly on my website https://dokokai.com.
I already added the extra line to htaccess: Header add Access-Control-Allow-Origin “*”
However, the problem was not fixed. It happened after I updated to the latest version of the theme and after I manually updated Visual composer as per instructions in this forum.
How do I fix this..?
Chris
Hello GOT,
If you want to achieve the same layout, you have to reduce the padding-bottom for your Big Grid 4. Please try a bit of CSS code to do that and place it in Theme panel>Custom CSS area.
The code is ->
.td_block_big_grid_4{
padding-bottom: 2px;
}
The result you should see here -> http://screencast.com/t/07VOpBJBsv
For more information about “How to use Visual Composer”, please check here -> https://forum.tagdiv.com/how-to-use-visual-composer/
Thank you for the message!
Hi
Try to deactivate all plugins except Visual Composer, clear all caches, also deactivate the child theme then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi,
Layout and settings will not be lost when you update but it’s a good idea to always make back-ups. Please follow this guide to update to the latest version:
https://forum.tagdiv.com/how-to-update-the-theme-2/ and also: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hi,
It seems you updated wordpress to the latest version. This caused some issues with the Visual composer plugin so please update your theme and also make sure you update visual composer with the latest version that comes bundled with the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ and https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hello,
Unfortunately not all plugins are compatible with our theme. Every premium theme has this ‘problem’ as the code is custom and plugins cannot recognize it as plugins are created for standard wordpress code. The disqus plugin is not tested with our theme but users on this forum claim to use it without issues. Try to disable all other plugins except visual composer, clear cache and reset cdn files if you use it. Then check again. You might want to search through the forum as well to see if someone else had these problems.
Thank you!
