Search Results for 'composer'

Hi cha_siu123,

Newspaper 6 is practically a new theme, the whole code was rewritten so you have do a clean update and make sure that no old files remain. Please follow this guide to upgrade to the version 6 of the theme – https://forum.tagdiv.com/how-to-update-the-theme-2/ Make full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one. Then update also the theme plugins: Visual Composer (also optional plugins Social Counter, Speed Booster if you use them). You will have to run the script that will import from database your settings, will change the shortcodes(see docs)…
Please note that the old custom modifications to the files or custom css will not work, you will have to adjust and re-add them. Unfortunately you have to re-add the widgets to your sidebars(the custom sidebars will be imported – you don’t have to create them again) as they will become inactive or doesn’t exist in version 6.

If you don’t wan to upgrade the theme to version 6 you can revert to the old version that you used, just install the previous version and all should work fine.

Thanks!

Hello pmaalouf,

Please check this without any plugins active, leave only Visual Composer active, enable lazy load animation and clear cache. It may be a JS error caused by a plugin or a conflict between them. Also check your cache plugin because people tend to leave it enabled after clearing cache and disabling other plugins.

Thank you!

Hello vicha38,

I have checked your site and i didn’t see any errors in your console. You can try to disable all your plugins except visual composer and see if the problem is plugin related. Also clear your cache and disable caching plugin as well. Id the problem is still there, you can try to activate a default WordPress theme like twenty fifteen to see if it’s theme related or WordPress related.
If the problem is still there let us know!

Thank you!

Hello Dematteo,

You can try to disable all your plugins except visual composer. Sometimes plugins can create problems or conflicts. Also clear your cache and purge files if you use CDN.
If the problem is still there, provide more details so we can closer incpect the issue.
Let us know!

Thank you.

Hello,

I have checked your site on all browsers and android and it seems to display fine. Please check your plugins and see if one of them is causing trouble. Disable all of them except visual composer and clear your cache.
Let us know if the problem is still there

Thank you!

Hello scorpiock,

There is a guide in our documentation that still applies to the current version of visual composer. The technique is the same: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you.

Hello,

I have checked your site and it seems you have more problems than just fonts: http://screencast.com/t/dwEvbdWIQvq
I checked your console as well and it has a number of errors that need fixing: http://screencast.com/t/2KEuqNrRw
Try to disable all plugins except visual composer and clear your cache. Maybe check minifications if you use them.

Thank you!

Hello,

I have checked your site and you seem to have another problem right now: http://screencast.com/t/iv8lIRdrs
This looks similar to a problem “Jetpack” plugin creates for the mobile version of the site if an option is checked: https://forum.tagdiv.com/how-to-manage-the-mobile-theme/
Make sure you check Jetpack settings first.
Check your other plugins as well maybe try to disable all of them except visual composer and check the speed again.
Regarding the slow image loading, you can try to disable “Lazyload” – http://screencast.com/t/pKnT9Q0FRsB
You can also read this guide in our documentation: https://forum.tagdiv.com/how-to-make-the-site-faster/
Let us know how it goes!

Thank you!

Hello mboydnv,

You can add a video playlist element in visual composer: http://screencast.com/t/treTDLV2hc3c – http://screencast.com/t/py4icAmJs (this is how our page is set up). You can read more about video playlists in our documentation here:
https://forum.tagdiv.com/video-playlist-2/

I hope this helps.
Thank you.

Hi,

Thanks Chris!

@robert4web The Visual Composer plugin is not updated by Envato toolkit. You can deactivate and delete the old version of Visual Composer – http://screencast.com/t/oboeavsin and install it from here – http://screencast.com/t/NeIrAMKdm3
Also you can update it using this guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ or via FTP.

Thanks!

Hi,

I have tried to access your site but – http://screencast.com/t/x8dujck8 Please provide more details about your issue on mobile device and I will check and make sure you check this only with Visual Composer active, disable all other plugins, clear cache and purge your files.

Thanks!

Hello rayarasmussen

You can remove the “latest article” from visual composer when choosing your page template: http://screencast.com/t/mVH5Hyzev
You can chose the default template, or any other that works for you. Try them out!

Thank you!

Hello,

Please make sure you have shortcodes selected in visual composer settings:
http://screencast.com/t/zPfQ2MtmT6

Thank you

Hi,

I have checked this and did not found any issues. Please disable all your plugins except of Visual Composer, clear cache to make sure that it is not a plugin conflict, then check again. Also you can check this with a default wp theme and see if it works.

Thanks!

Hi,

Thanks Steven!

@deelauaki We recommend now Wp Super Cache(use default settings) as we made some tests and it behaved better than W3TC. Please try to clear all caches,deactivate all plugins except Visual Composer and Wp Super Cache and check again. Also you could try a different cache plugin like ZenCache like Steven suggested.

Thanks!

Hi,

Did you updated from version 4 of the theme? If you did used the old version please check this guide how to upgrade – https://forum.tagdiv.com/how-to-update-the-theme-2/
Do you have this issue only in backend? Please provide more details about this and also your site url so I can take a look. Also disable all your plugins except of Visual Composer, clear cache and purge your files if you use CDN.

Thanks!

Hi Steven,

I’m glad that you solved the issue and I assure you that we tested the Visual Composer plugin with our theme before the release. It is very difficult for us to figure out what causing this issue in this cases that’s why I have demanded wp-admin as I couldn’t managed to replicate it on my side and also did not get any similar reports.

Thanks!