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TheRiz
Participant
#0

I searched the forums but could not find an answer to something that should be fairly easy.

I installed Retro theme which has primarily black backgrounds. I would like to change these to white or something close to white on posts and pages in particular.

Using Theme Panel > General Theme Colors > Background Colors has no effect.

Even adding something general like

body {
background-color: #ffffff;
}

to custom CSS has no effect.

I guess I am missing something. Any ideas?

baamit
Participant
#0

Hi,
I am using 9.2.2 version of Newspaper theme currently. Today while checking some of the tutorials and other demos of Newspaper Theme at tagdiv website, I noticed that I don’t see all the new features at TagDiv composer. For an example, I don’t see a Search Box element in my TagDiv composer. Similarly, I see a few more options missing. Is there anything particular I must know pls?

My website is https://dazeinfo.com

Simion C.
tagDiv Staff

Hi,

So you installed a demo and then you tried to activate the theme with the license key. That would have no effect on the state of the website or demo installed.

When a demo is installed this process will import the demo theme panel settings and custom design where needed (with content it will import demo posts, categories, menus etc).

Only if the demo is uninstalled, or a different one is installed will the demo data be lost. The theme panel settings, custom design etc will be removed in this case.

What exactly is the message you are receiving? A screenshot would be helpful. Also what exactly is preventing you from updating the theme, what error message? Let us know.

The theme can be updated in multiple ways, the most recommended is by FTP
https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

ladre09
Participant
Install - topic
#0

I have a few questions, i install the demo on my site first, and set up everything. then I went and got me the license copy, but my demo tells me I have an update will that wipe out my setup I already have on the demo. And also i cant even update because i keep getting an error message.

Roman_Kiev
tagDiv Member

Help is needed!
I imported posts, modified and published.
See what happened on the DEMO layout of the main page (my set is the same)

when all is well and there is no post
http://joxi.ru/GrqDYjF4RbL5Az?d=1
http://dl4.joxi.net/drive/2019/01/16/0001/0433/74161/61/740cb52bba.png

when published post

http://joxi.ru/ZrJRezSwbkLJrj?d=1
http://joxi.ru/KAgDYgFENOvgrl?d=1

Error at rows: 7(models) : 8(dom). The model does not match the content

shariful_hamid
Participant
#0

News Ticker in my website is stretched with the screen. I can’t remember how I did that. Now I want the alignment of the news ticker as shown in the demo site. But I can’t do it. Please let me know how can I do that.

My URL:
http://amrai71.com/

barnisayz
tagDiv Member

Hi,
Thanks. What I’m looking is the kind of video template shown on the home page of most Demos

Calin
tagDiv Staff

Hi,

If you are referring at this demo -> https://www.screencast.com/t/PjZf0COkoe the style on that demo is Style 11 -> https://forum.tagdiv.com/post-templates-2/
-> https://www.screencast.com/t/5kZHflAnqd

Thanks.

jwoolley_87
tagDiv Member

Is there any way in which I can have a video on desktop, but when viewed on mobile it shows an image?

Ive been having trouble with images in the header being blurry (I’m using the spa heaven demo). Even when I’ve replaced it with the one that came with the them it shows as blurry. Is there anything that could be causing this?

Simion C.
tagDiv Staff

The td_011 does indeed belong to the theme, it is where all the theme panel settings, custom code from theme panel and other theme settings are kept. If these would be removed the mentioned data will be lost.

However having a size like you mention is quite large. In my local install I exported the td_011 table, it is nowhere near such a huge size – http://prntscr.com/m7stcw
The remote cache, log, and demo history could be cleared, make a backup before.

barnisayz
tagDiv Member

Featured video. How can I get the template for Newspaper video shown in the demos?

sasquatters
Participant
#0

I have used TD Composer before on other sites with no problem. I recently installed the Art Creek demo and tried to use TD Composer to edit the home page. After clicking “Edit with TD Composer” it just loads the posts page on the dashboard. I have tried to reinstall the theme several times as well as TD Composer and it continues to happen.

Calin
tagDiv Staff

Hi,

You can try the settings from theme colors, the settings from demo are mostly custom made, but you can obtain that with some work.
Theme colors introduction -> https://forum.tagdiv.com/theme-colors-introduction/
Also check the blocks color -> https://forum.tagdiv.com/block-settings-tutorial/
Or you can use custom css -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you.

Simion C.
tagDiv Staff

Hi,

What exactly is happening when you try to edit the page? Are you using the latest WordPress and theme, and theme plugins?

Note that the demo homepages and pages are all built with the tagDiv composer, they should only be edited with it. There could be problems if you use WPBakery to edit them, they could be damaged.

Thanks

Simion C.
tagDiv Staff

Hi,

That post doesn’t seem to be using post template 8 at the moment, it doesn’t look like the Newspaper theme is used.

From what I know there is no current issues with that post template. I checked a post using this post template on my end, everything seems to be in order.

What is happening in your case when you set post template 8 for a post? it should look like this
https://demo.tagdiv.com/newspaper/td-post-2015-awards-all-of-the-best-and-worst-moments-from-the-show/

Thanks

deltabh
tagDiv Member

I have already checked those tutorials and deleted transient from plugins I don’t use anymore.

As you can see on the photo the biggest rows are the ones related to Newspaper theme. Correct me if I am wrong.
– td_011
– td_011_remote_cache
– td_011_log
– Newspaper_demo_history

What should I do with them? Can I delete it? If not how to reduce the size of it?

Vegasrenie
Participant
#0

I noticed that the blocks on the default demo are all different colors. I would love to do that on my site, but can’t seem to find the directions. My question is how is it done, and do you have to assign a single color to each individual block? I’m using mainly block 4 from the Voice Report demo, but would gladly change if I can get the colors to work and still keep the rounded corners on the images.

I’m also looking at the colors on the News Magazine demo, and how the links and color match. Love it!

https://www.VegasWineaux.com

barnisayz
Participant
#0

Hi,
How can I add video layout to the iGossp demo template just below the first featured post column by the left hand-side?

Thanks in anticipation

With regards

PaulEide11
tagDiv Member

Thank you Bogdan. I accessed the latest update via Theme Forest–> Downloads.

I will make sure upon next update I am not installing a demo.

junglegreencleeds
tagDiv Member

It still does not utilize the tagdiv slider gallery after going into classic mode and following the instructions. The demo shows a slide…when I do this it posts my photos as a grid regardless of the columns I set.

Calin
tagDiv Staff

Hi,

Please check our documentation
-> Demos: Introduction -> https://forum.tagdiv.com/demos_introduction/
Installing demos -> https://forum.tagdiv.com/installing-demos/

Hope this will help you.
Thanks.

Catalin
tagDiv Staff

Hi,

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
Also, check all of your Ad Spots and if you have entered any suspicious code through them, remove all of them and check the results without them.

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
https://forum.tagdiv.com/requirements-for-newspaper/

Another useful guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

If you will check our demo preview from here -> you will see that the main menu is omnipresent for all the website pages, sorry! Most likely, this problem comes from your untested plugins. Try to disable all of these, clear all the caches, purge CDN files and check the results. If you need more assistance, please provide your website URL.

Hope that helps!

Thanks.

Calin
tagDiv Staff

Hi,

The Gossip demo is made with tagDiv Cloud Library, in order to hide the author you’ll need to edit the templates made for Gossip with tagDiv Composer , because those are overriding the settings from theme panel.

In order to edit those templates you need to go in Cloud Templates -> https://www.screencast.com/t/YeAUYOBxmw7g

For example in order to remove the author on posts, you need to edit the Single Cloud Template – Gossip -> https://www.screencast.com/t/KYGhusnpz , now click on author and pres delete after tat click ok, or click right and click delete -> https://www.screencast.com/t/u1VrtDwr26 , build the template how you want, save it and enjoy the results!

Hope this will help you!
Thanks.

Catalin
tagDiv Staff

Hi,

Ensure that you have respected the below useful guide from here ->
https://forum.tagdiv.com/system-status-parameters-guide/
Hosting providers can do this for you, most do.

Also, check what PHP version are you using (should be higher than 5.6), check in the theme system status panel for example. There was a similar case before when using an older PHP version caused problems when installing a demo.

The last step if you have made all the above-mentioned changes and the result is the same, is to contact us at the mentioned email address and provide all the necessary information (admin login, FTP access or cPanel if possible). Also, paste a link to this topic so we can identify you.

Thanks

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