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Hi,
I am using the Travel Guide theme and I am wondering if it is possible to have menu options that break down into sub-options on the main mobile menu. For example based on the demo there is a mega menu called Destinations and on tablet this shows as a simple open and close option but on mobile it only shows the Menu title with no drop down. Any ideas?
Good day,
no, Im referring to image: http://demo.tagdiv.com/newspaper/category/template-style-6/?filter_by=popular
which is on background.
Please send me link to download it.
Thank you.
Hello,
Please deactivate all plugins except visual composer, clear cache and reset cdn files. Then test the demos again. If the problem is still there, try to reinstall the theme via ftp and make sure you copy over all files:
https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes.
Thank you!
Hi,
I have inspected your site and saw the scrolling issue. Or theme does not have this by default if you check our live demo:http://demo.tagdiv.com/newspaper/ so I think it;s safe to assume it comes from other elements of your site.
Maybe you have some customization in place so please revert the theme to it’s original state. It could also be a plugin so please deactivate all plugins except visual composer, clear cache and reset cdn files. Then test your site again.
Let us know how it goes.
Thank you!
Hello Eurorus,
I suppose that you are referring to this image -> http://demo.tagdiv.com/newspaper/wp-content/uploads/2015/04/snow.jpg Please notice that you can download it from that link without any problems.
If is not what you mean, please provide more details about what kind of image you are referring to.
Thanks.
Hello surfa,
I have checked your source page again and I saw that your untested plugins are still there. Please try to DISABLE all the active plugins and leave just Visual Composer to active, clear all your caches, purge CDN files if you are using CDN system and install only the plugins that come bundled with our theme to rule out the conflicting plugins. Also, please try to bring the theme to have the default state, without any additional customization to avoid these cases. Please notice that our theme has been tested and does not have this behaviour on mobile version, as you can see in our demo here -> http://demo.tagdiv.com/newspaper/ Please notice that our theme is very complex and has a lot of lines of code and if you are using some plugins which are not tested with our theme might appear a lot of unknown issues, like this case. So, if your problem is still there after these tips, please try to make a new install only via FTP with the latest version of the theme and check the results in the default mode.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello admindoxa,
Please notice that our Big Grid element has been designed to be responsive, as you can see in our demo preview, here -> http://demo.tagdiv.com/newspaper/big-grid-1/ You can shrink the browser and you will see that the Big Grid is responsive one. Also, please notice that if you are using some untested plugins in your theme, these might interact with the theme’s code and might appear a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Try to bring the theme to the default state and check the results.
If your problem is still there after these tips, please provide your website URL so I can inspect it closer your Big Grid element and also, so I will be able to provide a more accurate response.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Ploblem solved.
But I have some questions:
How can I delete the picture and the ad from demo. I don’t like the picture in the front page.
In the demo there will be a big picture in the front page but i don’t like it. How can I replace it with a big grid?
Hello
when I go to install the demos only shows me the main demos and there are others such as “World News” that does not show me to install on my site … that is that?
await response.
thanks many !
jimena
Hello, i’m trying to use “Car Enthusiast” demo as a base layout.. but on that template i found out the zoom effect for big grid is disabled.
i already try from : Template Setting>Image Loading > Loading Effect > Fade & Scale
but has no effect
How to turn it on ? is it a bug ?
Thanks
1. When I use mobile to view the demo, I can swipe the images using smart list.
http://demo.tagdiv.com/newspaper/smart-list-style-1/
However, it doesn’t work in my site. May I ask how to do it?
http://kidztones.com/103
2. How to remove the “.” (before the “/11”) in the smart list style 1?
Thanks!
I have some problems after installed the new theme.
1. After install demo I cannot uninstall it.
2. Please see the pictures
3. I am really tired of these troubles please help!
Hi, your demo result gtmetrix 23 but my website 121
How can I reduce? that link : http://www.screencast.com/t/NTr4R4TM4dJN
Hello,
There is no ideal image size I can recommend. You will have to asses the containers and thumbs you plan on using on your site and the post templates as well. if you use post templates that use the full size images like: http://demo.tagdiv.com/newspaper/td-post-2015-awards-all-of-the-best-and-worst-moments-from-the-show/ then a full had image is required. If not, you need to inspect every element especially on the homepage. If you use big grids, your images must be at least the size of the big grid container otherwise they will not fit inside and not display properly. Here is a list of all thumbs used in our theme:
https://forum.tagdiv.com/theme-thumbs/
also:
https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
Hope this helps.
Thank you!
Hello SanjaKokica,
Please notice that you cannot install our demo using the child theme, sorry! If you like our recipe demo, please try to make a new install (another sub-domain) from scratch and then you will have to install our latest update of the theme and then our recipe demo with content or not and then, having that example it is easiest to create your own page by model than from scratch. Also, please notice that all of this information are part of custom work and this is not covered by our support. For more information about our installing demo, please check the documentation here -> https://forum.tagdiv.com/installing-demos/
If you want to display more levels in this regard and you are not aware of the steps, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
Thanks for your understanding!
Hello thies,
Please notice that this website is very well customized by it’s owner and requires to spend a bit of time until you will bring this layout. Also, please notice that this website has the similar layout with our travel demo layout and if you want to bring this, please try to follow the below tutorial in this regard ->
This is the simplest solution of recreating the travel demo homepage on another demo. This cannot be done without the custom classes used by the travel demo.
Please follow these simple steps to recreate the travel demo homepage with another (or no) demo installed:
1)This is the ‘shortcode’ of the page layout. You can simply paste it inside to your page editor in classic mode and text mode: http://screencast.com/t/SUt9ItUc the code: http://pastebin.com/RAA6DkWp
2)The background image will not be found so you will need to add your own image in the row setting: http://screencast.com/t/yB2Bh0rbo
3)Please add this class: td-travel to the body of the website like so: http://screencast.com/t/fOt9sfquQtVy
This will be the result: http://screencast.com/t/vlZG4G8m1Xpy
4)In the final step, you will have to copy/paste the custom CSS for this demo travel from the core file, like this -> http://screencast.com/t/oQurpGTnM
Hope this helps!
Thanks for your understanding!
Hi,
Unfortunately css cannot make the image stretch over the content padding. If you want to remove the padding on the featured image, you will need to replicate the implementation from this style: http://demo.tagdiv.com/newspaper/td-post-if-you-only-knew-how-much-your-relative-churn-rate-matters/ This one has a separate container for the image apart from the default style which uses the same container. You are better off picking another post style as there are 14 to chose from. if you still require this customization, you can hire a freelancer to help out from sites like studio.envato.com
Thank you!
Can you please give me some suggestion on what should we do? Maybe better question would be – how to setup demo recipe on child theme? Do we need to copy files manualy? Please, help.
Hi,
The overlapping bubles are supposed to be that way as you can see on our demo: http://demo.tagdiv.com/newspaper/ios-slider/ It;s your post name that does not have any spacing after it. You maybe have a css that afects it and makes it display that way. You can eithr find the css that causes it, or you can use this code for a quick fix:
.td_block_slide .td-post-author-name{
padding-right:5px!important;
}
Thanks.
Hi, today we installed recipe demo without content on our child theme. After that, nothing happened. So, we imported theme settings from the txt file, than almost everything was ok. Some module settings were not ok, for example: in demo, for latest posts, there is only heading and category under image, but on our site was the same setting from our old settings.
Second, <div class=”td-recipe-time”>
<div class=”td-recipe-info”>Prepare time: 20 min</div>
<div class=”td-recipe-info”>Cook: 2 hr 30 min</div>
<div class=”td-recipe-info”>Ready in: 2 hr 50 min</div>
<div class=”clearfix”></div>
</div>
did not do anything, we could just see prepare time, cook, ready in in separate rows, not as it should have looked.
Please, how do we install demo on our child theme, so that everything looks as it should, but without content? Thanks.
Hi,
Unfortunately we know about the firefox browser issue and if you test our demo in it: http://demo.tagdiv.com/newspaper/ you will see similar results (our demo is a bit better optimized but the effect is still present)
There is little we can do about it as it;s a browser issue. The browser has flaws on every type of animation.
Sorry for the inconvenience but mozilla need to step-up their game.
As for the mobile included browsers, if mozilla has such issues then not much can be expected of these browsers as well.
Sorry for the inconvenience but we cannot fix browser issues. A browser renders elements the best it can. Some browser’s best is not enough I’m afraid.
Thank you!
Hi,
For the front-page, you can use visual composer and a 3 column layout like so: http://screencast.com/t/bXfOAB3ALB
The logo is a big image so a header style that uses the full logo is the best choice (9, 10 or 11)
The stretched grid does not seem to position properly for the site as the content is stretched. You can use revolution slider to create a full width slider below the menu like in this demo: http://demo.tagdiv.com/newspaper_blog_travel/ (the slider is already included in the theme archive under demo sliders) or you can use one of the big grids: http://demo.tagdiv.com/newspaper/big-grid-9/
The rest are simply a selection of block elements on the homepage.
I hope this helps.
Thank you!
Hi dear. İ just purchased that item. i did many setting with no problem. İts excellet. But im having problem with demo setting install. İ choose demo install without content its says its done but nothing changes.
How can i fix it?
Ty.
Hello andre.schetino,
Please ensure that you have right installed your theme only through FTP because this is the surest method in this case. Please try to make a fresh install, clear all your caches and check the results. Please try to update your theme according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Regarding on demos, please notice that could be a problem with the server loading. Please try again later and see how it works.
Thanks for your understanding!